Deli Manager jobs in Waukesha, WI

Roundy’s Supermarkets, Inc. Position Description

POSITION TITLE: Manager of Deli

REPORTS TO: Store Director/Deli Merchandiser

PRIMARY OBJECTIVE: Responsible for the total operations of the deli department and management of employees, including hiring, firing, training, coaching and scheduling. Manages the department to ensure an unprecedented shopping experience for the customer; to promote sales; and to achieve profit margins and labor goals by focusing on quality and freshness.

COMPANYWIDE RESPONSIBILITIES: 1. Follows all company and department policies and standard operating procedures. 2. Complies with federal and state regulations. 3. Encourages teamwork through cooperative interactions with co-workers. 4. Adheres to all cleaning and sanitation guidelines.

ESSENTIAL RESPONSIBILITIES: Essential responsibilities include the following. Other duties may be assigned. 1. Provides friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions. 2. Throughout the store, greets customers in a genuine and friendly manner. Learns customer names and uses them respectfully in greetings. 3. Assists customers throughout the store by: • Escorting them to products they are looking for • Loading or unloading heavy items and assisting with products that are out of reach • Offering product and/or recipe suggestions and recommendations • Responding to customers’ questions and requests in a timely manner • Treating them as the most important people in the store 4. Sincerely thanks customers for their business and choosing our store. 5. Demonstrates teamwork to ensure customer satisfaction and a pleasant working and shopping environment. 6. Welcomes, serves, and assists customers to provide excellent customer service in the department. 7. Develops department schedule to match customer traffic, ensuring proper staffing at peak times. 8. Ensures well-trained employees open and close the department according to the standard operating procedures (SOP’s). 9. Organizes backroom and coolers to receive daily deliveries, and ensure proper temperature of coolers. 10. Ensures storage and code dating standard operating procedures are adhered to for all products. 11. Writes all orders based on individual store needs and trends while being alert to communications from the deli merchandising team. 12. Manages the process for price changes and in store transfers. 13. Ensures removal and disposal of un-sellable product from the sales floor. Manager of Deli/Page 2 14. Ensures proper cold chain procedure is adhered to at all times; this includes delivery to the store, storage, stocking and holding on the sales floor. 15. Follows all merchandising guidelines, including display models, signage, and product packaging. 16. Oversees training of deli employees to use the scales correctly and guarantee correct pricing.

QUALIFICATIONS: Requires high school diploma or general education degree; one to three years retail experience; or equivalent combination of education and experience. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals in order to read financial reports. Ability to compute rate, ratio, and percent. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

WORKING CONDITIONS & FUNCTIONAL REQUIREMENTS: Work is performed in a retail store environment where there is regular exposure to cold temperatures and wet surfaces. The noise level is moderate, consistent with a retail store environment, and does include occasional noise of power tools and equipment. While performing the duties of this job, the employee is frequently required to walk, stand, turn, kneel, reach, squat, and stoop/bend. This position requires frequent lifting/carrying of 5 to 80 lbs., pushing/pulling 200 to 2000 lbs., as well as occasional crawling, climbing ladders, and walking on uneven ground. This position requires regular use of equipment such as slicer, fryer, oven, scale, knives, box cutter, and pricing gun. Unlimited shift availability is required in order to cover both AM and PM shifts where a manager is not working.

IMPORTANT DISCLAIMER NOTICE: The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations or the work environment change.

Job Type: Full-time

Pay: From $20.80 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 5 years

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Ability to Relocate:

• Germantown, WI: Relocate before starting work (Required)

Work Location: In person