Summary
Responsible for leading cross-functional teams to deliver projects within scope, schedule, and budget. Serves as the primary point of contact for stakeholders, ensuring clear communication and alignment on project objectives and deliverables. Oversees all aspects of project management, including planning, execution, risk management, and quality assurance. Ensures profitability regarding assigned areas of responsibility.
Qualifications
- Education: Bachelor's degree (BA or BS) in business administration, project management, or related field (Master’s degree preferred), or 6 years related experience and training, or equivalent combination of education and experience.
- Computer Skills: Advanced to expert knowledge of project management software (i.e., Asana, Jira) and Microsoft365 (Project, Excel, Word, Outlook, PowerPoint, Visio, and Teams).
- Experience: Management of complex projects in a fast-paced environment (Preferred).
Required Skills
- Must have a clean driving record and be able to pass a criminal background check
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
- Ability to write reports, business correspondence, and procedure manuals
- Ability to effectively communicate, present information, understand needs, and respond to questions from managers, clients, and customers
- Ability to quickly read and comprehend project requirements
- Self-motivated and ability to multitask
- Ability to adapt to different situations
- Ability to work effectively in a fast-paced environment
- Strong attention to detail
- Strong leadership, communication, and interpersonal skills
Competencies
- Adaptability: Accepts criticism and feedback. Adapts to changes in the work environment. Anticipates and responds to rapidly changing external and internal demands. Manages competing demands.
- Communication: Exhibits good listening and comprehension. Expresses ideas and thoughts verbally and in writing. Keeps others adequately informed. Selects and uses appropriate communication methods.
- Dependability: Meets attendance and punctuality guidelines. Commits to doing the best job possible. Follows instructions and responds to management direction. Responds to requests for service and assistance. Takes responsibility for own actions. Demonstrates accuracy and thoroughness.
- Development: Monitors and assesses own strengths and weaknesses. Pursues training and development opportunities to improve and promote quality and productivity. Applies feedback to improve performance. Strives to continuously build knowledge and skills. Shares expertise with others.
- Productivity: Completes work as directed. Meets productivity standards. Meets commitments. Identifies and resolves problems in a timely manner. Provides input for alternative solutions to address issues. Works well in group problem solving situations.
- Service: Balances customer, team, and individual needs. Contributes to building a positive team spirit. Exhibits objectivity and openness to others' views. Solicits and provides feedback to improve service. Puts success of team above own interests. Responds promptly to both internal and external customer requests. Displays commitment to excellence.
Key Responsibilities
Project Planning
- Develop comprehensive project plans, including scope, objectives, timelines, resource requirements, and budget allocation.
- Define project milestones and deliverables, establishing clear metrics for success.
- Conduct risk assessments and develop mitigation strategies to address potential issues.
- Provide information for customer quotes, as needed.
Team Leadership
- Lead cross-functional project teams, providing guidance, motivation, and support to team members.
- Delegate tasks and responsibilities, ensuring accountability and alignment with project goals.
- Ensure timely and accurate reporting (EOD reports, timesheets, etc.) by team members.
- Foster a collaborative and inclusive team environment, promoting open communication and problem-solving.
- Evaluate team members to provide performance reviews, feedback, coaching, and training as needed to ensure development.
Stakeholder Management
- Serve as the primary point of contact for project stakeholders, including clients, executives, and internal departments.
- Communicate project status, updates, and risks to stakeholders in a clear and timely manner.
- Attend all regularly scheduled meetings and calls with company leadership, team, and stakeholders.
- Address stakeholder feedback and concerns, seeking to maintain positive relationships throughout the project lifecycle.
Resource Management
- Coordinate procurement of materials and inventory of materials for assigned areas of responsibility.
- Allocate resources effectively to ensure project tasks are completed on time and within budget.
- Monitor resource utilization and adjust staffing levels as needed to optimize project efficiency.
- Coordinate with Operations Manager to resolve any resource conflicts or constraints.
Project Execution
- Oversee the execution of project tasks, ensuring adherence to project plans and timelines.
- Monitor project progress and performance, identifying and addressing any deviations from the plan.
- Implement project management best practices and methodologies to drive continuous improvement.
Quality Assurance
- Establish quality standards and processes to ensure project deliverables meet stakeholder expectations.
- Conduct regular quality reviews and inspections to identify and address any defects or deficiencies.
- Work closely with the quality assurance team to implement corrective actions and prevent reoccurrence of issues.
Documentation and Reporting
- Maintain accurate project documentation, including meeting minutes, status reports, and change requests.
- Generate project reports and dashboards regarding project status, progress, and key metrics.
- Analyze project data to identify trends, risks, and opportunities for improvement.
The above is intended to describe the general content of and requirements for this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Type: Full-time
Pay: From $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Education:
Experience:
- telecommunication: 6 years (Required)
Willingness to travel:
Work Location: In person