Design Engineer jobs in Malden, MA

WHO WE ARE

Level99 is a first-of-its-kind entertainment experience, which opened its proof-of-concept venue in Natick MA in June 2021. A massive World of Challenges, over 48,000 square feet in size, Level99 offers a physical open-world game environment where groups of 2-6 guests choose from over 40 rooms, each containing a unique physical or mental team challenge. Coupled with craft drinks and food in the Night Shift Beer Hall and an authentic brewery dining experience in the Night Shift Tap Room & Kitchen, Level99 is an exciting new entertainment experience designed for young adults. More information is available at http://www.level99.com.

A young, entrepreneurial company, Level99 has immediate plans to expand nationwide. We are venture backed with 8-figure financing and have an amazing team that has worked on such successful entertainment projects as 5 Wits, Boda Borg, Escape Rooms, Blue Man Group, and Walt Disney Imagineering. This position is an opportunity for an experienced and motivated individual to dive into a fast-paced, dynamic environment and experience a true growth company, where you can apply your skills in a fun and exciting setting that brings joy and entertainment to hundreds of thousands of people.

JOB DESCRIPTION

The Design Engineer is responsible for the development, design, and planning for best-in-class physical game content. Level99 Engineers identify critical aspects of new challenges and create prototypes to assess both the technical and experiential risks presented. They work closely with the project management, creative, and software development teams to ensure that scenic details and important gameplay moments are successfully executed. The Design Engineer drafts drawing packages that detail the construction of rooms for both in-house and external fabrication, and oversees the production and final assembly process, continually improving designs after installation.  This is a “working” design engineer role, with the Design Engineer responsible for managing and organizing the work, as well as prototyping and implementing finished solutions directly.  A Design Engineer is passionate about getting the details right, anticipating staff and guest needs, and advancing the Level99 brand.  A Level99 Engineer has honesty and personal integrity that is above reproach, prefers a joyful and positive approach to challenging situations, chooses humility over the need to “be right,” and in all things acts as though s/he is the Owner and Operator of each Level99 venue.

• Ideate, develop, specify, detailed design, prototype, test, and maintain technical and experiential aspects of new gameplay elements
• Schedule, plan for, and conduct review meetings pertaining to engineered designs 
• Draft comprehensive, accurate 3D models and consolidated drawing packages detailing architectural and gameplay components for internal and external fabrication
• Manage and execute fabrication of complicated game elements
• Specify, source, and order materials for architectural and gameplay components
• Create and maintain detailed, accurate, and up-to-date documentation on components
• Coordinate with project management, electrical, software, fabrication, and other teams, both internally and externally,  to ensure design intent is clear and correctly executed
• Plan, oversee and assist with room/game assembly
• Troubleshoot electro-mechanical systems and sets
• Fabricate and maintain attractions elements and the overall facilities, using skills/techniques that include:

• Keep individual workspaces, and the building as a whole, clean, organized, and efficient
• Prioritize personal safety and the safety of coworkers and guests in the day-to-day execution of duties
• Occasionally attend and contribute to design and planning meetings
• Complete administrative tasks associated with a successful professional role including:  hours/timesheet/cost reporting, documenting costs, and maintaining a prioritized list of tasks
• Identify and interface with external contractors and suppliers to complete maintenance and improvement tasks
• Write, update, and maintain necessary written protocols, manuals, documentation, and procedures to ensure the proper, efficient, and safe operation of the attractions and the facility as a whole
• Demonstrate wise and perceptive people performance management skills with high emotional intelligence and the ability to identify talent and develop other tech team members to rise to their full potential, giving timely, honest, ongoing coaching and feedback through one on ones and performance appraisals.   
• Display skill in leading and navigating hard conversations and show skill, grace, maturity, and decisiveness in relationships with subordinates and co-workers
• Continuously uphold Level99 brand and visual standards across all parts of the business, including product, experience, graphic design, and display standards, as well as environmental cleanliness and organization
• Lead team members by example through effective and efficient operational execution, including shift tasks and routines as well as proper facilities upkeep
• Ensure guest safety within the venue, continuously monitoring and addressing any foreseeable risks to guests’ health and welfare and driving immediate resolution to any deviation from standard 
• Take initiative, seeing what needs to be done and assembling the resources to accomplish self-determined goals, in continual pursuit of improvement of our guest experience and venue performance 
• Follow the direction of supervisors and managing time effectively
• Maintain a positive, upbeat, pro-active attitude and inspire the same in co-workers
• Other duties, as assigned

• 10 years of postcollegiate mechanical design and 3D modeling experience
• Ability to create clear and detailed shop drawings
• Hands-on fabrication experience and significant woodworking skills
• Basic understanding of and comfort working with low voltage electricity
• Ability to self-manage time and resources in a low-oversight environment.
• Excellent verbal and written communication skills
• Highly organized with strong attention to detail
• High integrity and professionalism
• Ability to work well under pressure in a fast paced, ever changing work environment
• Understands, utilizes and embraces new technology and its implementation into our operation, with specific knowledge in, but not limited to, Microsoft Office
• Ability to work a flexible schedule based on business needs which may include days, nights, and weekends as well as emergency responsiveness to pressing technical issues as required
• Ability to travel for the installation process at new venues
• Able to work ten hour-plus shifts, plus ability to stand, sit, squat or walk for extended periods of time, walk up and down stairs/ladders
• Ability to read and comprehend technical drawings, manuals, and instructions
• Able to grasp, reach overhead, push, lift and carry up to 50 pounds
• A positive, joyful, upbeat and energetic attitude – leading by example

• Four year college degree in a relevant design/engineering discipline
• Three years’ experience working in a related technical design capacity, preferably with experience specifically in high-traffic location-based entertainment 
• Advanced fabrication knowledge and hands-on skill working with wood, metal, plastics, etc

While we don’t expect a candidate to have deep experience in all of the above, we’re looking for someone with the passion and capability to learn quickly in the areas that are new!

YOU MIGHT BE A FIT ON THE LEVEL99 TEAM IF YOU…

• Like to laugh, would be described as a "low maintenance, low drama" person, have a tendency to have a bit of fun while you work

• Have a high tolerance for ambiguity, like to go fast, and are excited to learn on the job

• Are just a little bit obsessive about getting the details right the first time

• Have a high energy personality, the kind of person who is typically smiling, and likes to "get it done now"