Desktop Publishing Operator utilizes desktop publishing tools, equipment, and software packages to create and produce a variety of high quality communication materials that incorporate text and graphic images. Designs page layouts, charts, graphs, and computer graphics. Being a Desktop Publishing Operator selects, imports, and edits graphic images used to enhance the impact of the materials. May require an associate degree. Additionally, Desktop Publishing Operator typically reports to a supervisor or manager. The Desktop Publishing Operator works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Desktop SupportSt. Albans, VermontKEY RESPONSIBILITIES AND FUNCTIONProvide customer facing end-user support for the Global Service Delivery Desktop teamINDIVIDUALAs an Onsite Support Technician with minimum of 5 years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities : Provide customer facing end-user support that includes : Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
Perform Break Fix, Desk Side Support, Data Migration, Refreshes, etc.Perform onsite updates, Configuration changes, or Software installations.
Provide onsite technical assistance to End Users.Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent.
Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed.
Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades.Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT / AV contacts and stand-by support.
Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites.Provide Hand and Feet support for network data and voice devices.
Able to work remotely with little or no supervision and have highspeed wifi available.
Last updated : 2024-03-02
Clear All
0 Desktop Publishing Operator jobs found in Burlington, VT area