Desktop Specialist jobs in Rockford, IL

Apex Systems is looking for a Desktop Support Specialist in the Loves Park, IL area. If you are interested and meet the qualifications below, please apply here!

Position Details:

Title: Desktop Support

Location: Loves Park, IL

Duration: 3-month contract-to-hire

Pay: Up to $24/hr. depending on experience

Experience: 1-3 years of experience

Hours: M-F, 8am-4:30 pm

Job Description:

• Repair, test, image and clean PC’s, laptop, monitors, printers, and other related hardware.
• Maintain, analyze, and troubleshoot, software and computer peripherals. Ability to setup, configure and add all hardware.
• Experience with asset management. Install, move, add, and change. Large IMAC events expected for client printer migration and PC refreshes.
• Assure that all tickets requiring follow up work and/or calls receive appropriate attention.
• Comfortable with face-to-face interactions as will be required to provide technical support to end users in-person at the customer’s site.
• Back up and burn end user data.
• Assist in developing and documenting improvements to current processes. Assist other coworkers in resolution of end users’ technical issues across the program.
• Assist Site Leader in the execution of established processes and escalations.
• Ability to handle multiple projects.
• Experience working in enterprise environment.

Requirements:

• Basic network troubleshooting plus comfortability to act as smart hands for infrastructure issues required.
• Experience supporting an engineering and/or manufacturing enterprise environment.