Desktop Support Manager jobs in the United States

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Desktop & Depot Support Manager in Andover, Massachusetts
  • Desktop & Depot Support
  • Andover, MA FULL_TIME
  • Job Description

    Job Description

    Description :

    Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match!

    Opportunity :

    Virtual Service Operations is searching for a Desktop & Depot Support Manager to join our team in Andover, Massachusetts. In this role you would be a part of our growing relationship with one of our great clients and be responsible for managing a team tasked with Desktop and Depot Support.

    Responsibilities :

    • Manage a team of support engineers
    • Ensure all the client desktop support tasks are being done in a timely and efficient manner (Software Break Fix support, Image Loads, Asset Recovery, Asset Tagging, Printer Support, etc...)
    • Ensure all the client depot support tasks are being done in a timely and efficient manner (Managing the storage, inventory, and picking / packing of equipment, etc...)
    • Ensure all documentation and reporting is being completed
    • Ensure that all tasks are compliant with our client's policies
    • Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned

    Qualifications :

  • Previous IT Management experience
  • 2-3 years of previous experience in Desktop / Depot Support or similar roles
  • Experience providing leadership and managing a team and helping to develop that team in their careers
  • Expertise in documentation & reporting
  • Expertise in Inventory Control
  • Preferred Qualifications :

  • Certified Dell Technician
  • Knowledge of PC Imaging
  • Requirements :

  • Must be within driving distance of Andover, Woburn, or Tewksbury Massachusetts, and be willing to work onsite in one of these locations.
  • Please note that pursuant to a government contract, this specific position requires U.S. citizenship status
  • Must be able to lift up to 40 lbs
  • Must be able to stand or walk for extended periods of time
  • Must be able to walk up and down stairs or ramps
  • Must be able to kneel and work under desks or in confined spaces
  • What is Important to Us :

  • You are an excellent communicator in writing and speaking.
  • You have the ability to work independently but also value teamwork.
  • Your problem-solving skills are excellent.
  • You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career.
  • You seek a community of virtue-centered co-workers and clients.
  • What we offer you : As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth.

    More About VSO : VSO is a hybrid cloud and managed services consulting firm. Much of VSO’s success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at https : / / vso-inc.com / careers

  • 7 Days Ago

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Desktop & Depot Support Manager in Tucson, Arizona
  • Desktop & Depot Support
  • Tucson, AZ FULL_TIME
  • Job DescriptionJob DescriptionDescription :Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match!Opportunity :Virtual Service Operations is searching for a...
  • 19 Days Ago

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Desktop Support in Andover, Massachusetts
  • Desktop & Depot Support
  • Andover, MA FULL_TIME
  • Job DescriptionJob DescriptionDescription :Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match!Opportunity :Virtual Service Operations is searching for h...
  • 11 Days Ago

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Desktop Support in Forest, Mississippi
  • Desktop & Depot Support
  • Forest, MS FULL_TIME
  • Description:Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match!Opportunity:Virtual Service Operations is searching for highly motivated and career-drive...
  • 19 Days Ago

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Desktop Support in Arlington, Virginia
  • Desktop & Depot Support
  • Arlington, VA FULL_TIME
  • Job DescriptionJob DescriptionDescription :Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match!Opportunity :Virtual Service Operations is searching for h...
  • 30 Days Ago

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Desktop & Depot Support in Melbourne, Florida
  • Desktop & Depot Support
  • Melbourne, FL FULL_TIME
  • Job DescriptionJob DescriptionDescription :Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match!Opportunity :Virtual Service Operations is searching for h...
  • 24 Days Ago

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Director of IT Infrastructure
  • Pantheon Data
  • Leesburg, VA
  • Company Overview Pantheon Data (a Kenific Holding company) is a private, small business based in the Washington, DC, are...
  • 2/15/2025 12:00:00 AM

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Technical Support Specialist
  • AEG
  • Ashburn, VA
  • TITLE: Technical Support Specialist DEPARTMENT: Information Technology REPORTS TO: Technical Services Manager STATUS: Fu...
  • 2/13/2025 12:00:00 AM

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Software Engineer - Herndon VA
  • Janus Soft Inc
  • Herndon, VA
  • Cloud Experience: •Experience with developing infrastructure as code (HashiCorp Terraform, OpenTofu, or AWS Cloud Format...
  • 2/13/2025 12:00:00 AM

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Technical Writer
  • CACI International, Inc.
  • Ashburn, VA
  • Technical Writer Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Star...
  • 2/13/2025 12:00:00 AM

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Desktop Support in Sterling, Virginia
  • Virtual Service Operations
  • Sterling, VA
  • Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match! Opportunity: Virtual...
  • 2/13/2025 12:00:00 AM

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Proposal Manager
  • VivSoft
  • Herndon, VA
  • Title: Proposal Manager Location: Herndon, VA About Us: VivSoft is an emerging technology company specializing in Cloud,...
  • 2/11/2025 12:00:00 AM

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IT - Support Technician Tier 2
  • PrideStaff
  • Sterling, VA
  • Looking for a rewarding career in IT with a company that values its employees as much as their customers? Do you have de...
  • 2/11/2025 12:00:00 AM

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Systems Engineer
  • Leidos
  • Herndon, VA
  • Description Leidos Intelligence Group is seeking a Systems Engineer to support an enterprise IT program. This Systems En...
  • 2/5/2025 12:00:00 AM

Income Estimation for Desktop Support Manager jobs
$83,716 to $107,427