Direct Mail Specialist manages all direct mail programs, processes, and materials to insure effective and on-time results. Oversees warehouse inventory and reorders items as needed. Being a Direct Mail Specialist works with Marketing campaign team to select and manage vendors. Tracks and evaluates direct mail program effectiveness and makes recommendations for improvements. Additionally, Direct Mail Specialist may require a bachelor's degree. Typically reports to a manager. The Direct Mail Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Direct Mail Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Job description
Job description
Company Overview
TradeNet Publishing has been a leader in production of printed materials for more than 30 years. We are passionate about building our team and welcome energetic individuals who enjoy working in a collaborative and casual environment. Compensation is up to $25 per hour based upon experience. We offer paid training and an extensive benefits package including medical, dental, vision and life insurance along with 401-K with matching contributions.
Job Description
TradeNet is currently seeking multiple Customer Service Representatives. Successful candidates will have the ability to communicate with individuals at all levels of our customers' organizations in a business-to-business setting. This position is responsible for assisting customers with selection of products, placing orders, price quotes and problem resolution to ensure the highest level of customer satisfaction. Our representatives may be asked to travel up to 10% travel to provide on-site sales presentations or to attend industry trade Shows and events.
Essential Duties and Responsibilities
· Answer customer questions regarding potential and existing orders; discusses job specifications, special handling, and other issues.
· Resolve customer concerns.
· Travels to industry trade shows and other events.
· Prepares quotes and recommends products based on the customer’s needs.
· Assists with any other duty as needed to ensure the highest level of customer satisfaction.
Qualifications
· College degree or at least 2 years of related experience in customer service or sales.
· Ability to multi-task and work effectively in a fast paced environment while maintaining accuracy.
· Ability to learn quickly from a combination of written materials, observation and on-the-job training.
· Experience in the direct mail or printing is a plus.
Job Type: Full-time
Salary: $22.00 - $25.00 per hour
Benefits:
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Work Location: In person