Director of Customer Insights jobs in Quincy, MA

Director of Customer Insights develops and directs the customer/consumer insights strategy based on business goals. Leads insights team in market research initiatives focused on using customer, sales, brand, industry trends and other significant data in statistical analysis. Being a Director of Customer Insights designs and implements qualitative and quantitative research projects and methodologies used to measure customer perceptions and satisfaction. Interprets research findings into actionable insights. Additionally, Director of Customer Insights provides analysis and guidance on addressing business issues and developing new products and services. Requires a bachelor's degree. Typically reports to top management. The Director of Customer Insights manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Director of Customer Insights typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2020


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144 Director of Customer Insights jobs found in Quincy, MA area

Director of Workforce Management
  • EDI Specialists, Inc.
  • Raynham, MA
  • JOB SUMMARY: The Director WFM supports contact center operations. They are responsible for ... Perform analysis of contact center data to provide insight into reasons for calls, employee ...
  • 9 hours ago

Community Director 300-500
  • UDR Inc
  • Boston, MA
  • ... of the local market and economic trends and implement marketing plans accordingly. You are dedicated to fostering an on-going positive relationship with residents and you deliver exceptional customer ...
  • 17 hours ago

Market Access Strategy and Planning Associate Director
  • Vertex Pharmaceuticals Inc (US)
  • Boston, MA
  • The Associate Director, Market Access Strategy and Planning will have responsibilities spanning ... customer and industry insights, and plan or account performance metrics * Evaluate the impact of ...
  • yesterday

Global Marketing Campaigns Manager- East Coast Remote
  • Ellucian
  • Boston, MA
  • Understand and keep up with IT industry trends that impact and highlight higher education customer ... Ability to leverage data and insights in the development and optimization of marketing programs ...
  • yesterday

Director of Software Engineering
  • CEI Group
  • Braintree, MA
  • Customer Focus: Quickly learn the overall landscape of customers and involved product portfolio. Critically think and align current and future product strategy to match the needs of the customer ...
  • 2 days ago

Front of Store Attendant
  • The Home Depot
  • Hingham, MA
  • Lot Associates assist customers with the loading of their vehicles and also monitor and maintain ... Direct customer interaction is frequently required for some positions and excellent customer ...
  • 2 days ago

Associate Director Medical Affairs Data Analytics
  • Vertex Pharmaceuticals Inc (US)
  • Boston, MA
  • Consolidates actionable insights from patient and customer behavior, using analytic techniques, to ... Ensures achievement of digital initiative deliverables and milestones in coordination with other ...
  • 6 days ago

Director of Operations, C-Stores - JO-2007-3930
  • Encore Search Partners, LLC
  • Boston, MA
  • Job Title: Director of Operations - Retail Location: Western Suburb of Boston, MA Company: Owns ... Establish process to integrate retail strategy and customer service guidelines; ensure consistency
  • 6 days ago

Quincy (/ˈkwɪnzi/ KWIN-zee) is the largest city in Norfolk County, Massachusetts, United States. It is part of Metropolitan Boston and one of Boston's immediate southern suburbs. Its population in 2014 was 93,397, making it the eighth-largest city in the state. Known as the "City of Presidents," Quincy is the birthplace of two U.S. presidents—John Adams and his son John Quincy Adams—as well as John Hancock, a President of the Continental Congress and the first signer of the Declaration of Independence. First settled in 1625, Quincy was briefly part of Dorchester and Boston before becoming the ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Director of Customer Insights jobs
$217,641 to $321,995
Quincy, Massachusetts area prices
were up 2.5% from a year ago

Director of Customer Insights in Boston, MA
Market salary, stock options you'll help make worth a lot, the usual holidays, all-you-can-eat vacation, 401K, health/dental/FSA, long-term disability insurance, subsidized T-passes, a great office in the heart of Boston, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, cupcakes (and many more goodies), and knowing that you helped get this rocket ship to the moon.
November 26, 2019
Build relationships and collaborate with other functional areas to identify system integration opportunities and needs.
December 11, 2019
Build relationships and collaborate with other functional areas to identify system integration opportunities and needs.
January 04, 2020