Director of Total Quality Deployment deploys total quality operational excellence policies and programs within an organization. Develops master plans, timelines, and budget allocation for implementation. Being a Director of Total Quality Deployment forms and guides cross functional teams. Ensures programs educate and motivate employees to achieve a culture of continuous improvement. Additionally, Director of Total Quality Deployment utilizes Six Sigma/Lean methodologies and typically is certified as a Six Sigma Black Belt. Requires a bachelor's degree in engineering, manufacturing or similar area. Typically reports to senior management. The Director of Total Quality Deployment manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Director of Total Quality Deployment typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Join Buckelew and you will play a pivotal role in making a meaningful impact on the lives of individuals facing mental health and substance use challenges.
Buckelew Programs is the largest provider of behavioral healthcare services in the North Bay for those who would otherwise not have access. We are seeking a new Director of Quality & Compliance to join our team. In this role you will plan and implement systems to ensure compliance with internal and external standards and regulations. You will develop, implement, and participate in quality improvement initiatives; assist in program evaluation and planning consistent with the organizational values and mission; serve as HIPAA Privacy Officer and Compliance Officer.
As part of the Quality and Compliance team, you will work with the Quality and Compliance Manager and the EHR Coordinator and report to the CEO. This position offers a hybrid work schedule with the requirement of working onsite at our corporate office a minimum of two days per week.
RESPONSIBILITIES:
QUALIFICATIONS:
Education and Experience: Bachelors level degree in social work or related behavioral health field is required, Masters preferred. Minimum of 5 years experience in a compliance and/or quality management role in a small to mid-size organization, preferably a non-profit. Current California clinical license preferred. Experience with administrative and program regulations related to county departments governing specific programs, CARF and MediCal standards. Experience in developing data reports in collaboration with data analysts, managers and other team members. Working knowledge of county, state and federal requirements for utilization review of clinical services; quality improvement tools and processes; and state and federal regulations related to Compliance Programs in healthcare.
Skills and Abilities:
Physical Requirements: Requires occasional lifting (up to 25 pounds), standing, walking, and reaching. Requires frequent hearing and talking. Nearly all work is performed in a comfortable indoor facility. Ability to maintain composure and work quality with some interruptions; regular local travel; involves frequent exposure to demands and pressures from persons other than immediate supervisor. Able to handle objects with both hands and the use of fine motor skills for the duration of a shift. Frequently operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Vision requirements: Ability to see information in print and/or electronically; possess visual acuity to use computer and other office machinery constantly. Hearing requirements: Ability to hear information in person and by telephone.
BENEFITS: Medical, dental, vision and life and long-term disability insurance, Employee Assistance Program, FSAs, retirement savings plan with company match, eligibility for loan forgiveness, continuing education credits available through our learning management system and generous paid time off policy.
DIVERSITY, EQUITY & INCLUSION: Buckelew Programs values transparency, equity, accountability and inclusion. As a behavioral health organization, we firmly believe that feeling understood, accepted, and supported is essential to mental well-being and promoting recovery; we welcome all people regardless of identities and circumstances. As a thought leader in mental health, substance misuse, suicide prevention, housing equity and community building, we recognize the need to stay current and responsive to diverse communities by bringing different people together to be their authentic selves.
AA/EOE
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