Dispatcher, Sr. coordinates drivers and vehicles to convey freight or passengers to assigned destinations in a timely and efficient manner. Maintains contact with drivers to communicate updates, delays, or special instructions and relay delivery status to customers. Being a Dispatcher, Sr. records driver assignments, delivery time, and other transportation data in a computer database to track metrics. Ensures drivers are compliant with all DOT, state, local, and company regulations. Additionally, Dispatcher, Sr. requires a high school diploma. Typically reports to a supervisor. The Dispatcher, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Dispatcher, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
```Duties```
- Coordinate and dispatch drivers to ensure timely and efficient transportation of goods
- Monitor and track the progress of deliveries to ensure on-time performance
- Communicate with drivers, customers, and internal teams to provide updates and resolve any issues or concerns
- Utilize transportation management systems to optimize routes and maximize efficiency
- Perform data entry tasks to update and maintain accurate records of shipments
- Collaborate with logistics team to plan and schedule transportation activities
```Experience```
- Previous experience in dispatching or transportation planning preferred
- Familiarity with logistics and freight operations
- Proficient in using transportation management systems (TMS) and other relevant software
- Strong communication skills, both written and verbal, to effectively interact with drivers, customers, and internal teams
- Excellent organizational skills with the ability to prioritize tasks and manage multiple assignments simultaneously
- Attention to detail to ensure accurate data entry and record keeping
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned.
Please submit your resume highlighting your relevant experience for consideration.
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
Schedule:
Work Location: In person
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