Dispatcher, Sr. jobs in Rock Island, IL

Burlington Trailways is looking to fill a full-time day shift Dispatcher/Security Officer position! We are an offering reliability incentive pay of $2.00 more per hour if guidelines are met!

Schedule after completion of training- 42 hours per week:

Wednesday: 1pm-7pm

Thursday: 7am-7pm

Friday: 7am-7pm

Saturday: 7am-7pm

Dispatch/Security Job Description

Assist and directs the safe and efficient logistics of the motor coach operations. Also responsible for the security activities for the West Burlington office and depot facilities.

Essential Functions

Dispatch

• Operate and manage a multi-line telephone console system.
• Supervise the route and status of motor coach operators to prioritize their daily schedule.
• Prepares log of trips, delays, cancellation or list changes in schedule.
• Listens to radio traffic and sends/ receives check in calls to/ from operators by radio, telephone, or in person.
• Respond to any issues and follow-up by coordinating with the appropriate departments.
• Coordinates emergency calls and relays information and assistance requests involving other motor coach companies.
• Complete all required checklist from dispatch checklist binder.
• Make sure no drivers have violated hours of service and if they have, address and solve the problem.

Security

• Enforce federal security regulations relative to company operations.
• Monitor security cameras and take appropriate action when necessary.
• Document matters such as maintenance, safety and property or equipment damage.
• Authorize persons to enter or exit property.

Qualifications/Requirements

• High School Diploma required; continued education preferred
• Working computer knowledge
• Ability to manage multi line phone system
• Ability to multitask in a fast-paced environment
• Quick learner with good retention
• Capable to make educated decision

Our company utilizes the E-VERIFY system for authorization of employment.

Burlington Trailways encourages U.S. Veterans to apply.

We are an Equal Opportunity Employer (EOE) and encourage ALL qualified person(s) to apply online at http://burlingtontrailways.com/about-us/employment

Job Type: Full-time

Pay: From $15.50 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 12 hour shift
• Holidays

Work Location: In person