District Retail Sales Manager jobs in Kaneohe, HI

Responsibilities

• Management of rental rates, discounts, Customer Protection Plan, and other income sources.
  Watch controllable expenses to provide the highest R.O.I. for each store.
• Performs semi-annual audits and facility checklists, submits findings to division office, and ensures follow-up on any necessary action.
• Utilizes management information tools and analyzes financial reports / P&L; addresses trends and issues in district performance.
• Access external resources to support district-wide operations and to execute district and regional initiatives such as human resources, revenue management, procurement, finance, and marketing.
• Hiring, developing, and retaining top talent to deliver legendary customer experiences.
• Solicits customer feedback and follows up on customer service issues.
• Partner effectively with team members and other leaders to achieve goals and successfully implement business initiatives.
• Serve as a resource to provide expertise on various operational and customer-related items.
• Grow a portfolio of successful stores by learning the market and developing and executing district-level strategies to achieve goals specific to each stores unique strengths and opportunities.

Qualifications

• 4 years of multi-unit operations experience in one or more of the following: retail, restaurant, hotel, leasing, rental, or other customer service operation with responsibility for operating 10 stores.
• An integrity-focused individual with excellent leadership, interpersonal, communication, and problem-solving skills.
• Bachelors degree preferred.

Screening Questions

1

Provide an example of when you personally developed someone.

2

How would your team describe your leadership style

3

Best part of being a DM.

4

Please give an example of how you handled a situation that involved someone that was struggling.

5

How have you used the P&L or other metrics to help your teams be successful?

Interview Steps

1

Recruiter - Phone Screen (15 - 30 minutes)

2

Division Vice President Interview - Microsoft Teams (30 minutes)

3

Sr District Manager - Microsoft Teams (30 minutes)

4

Employee Experience Manager - Microsoft Teams (30 Minutes)

5

Division Learning Manager - Microsoft Teams (30 Minutes)

6

Market Assessment Behavioral Assessments

7

Peer Division Vice President - Microsoft Teams (30 Minutes)

8

SVP Operations - Microsoft Teams (45 Minutes)

Company Culture & Perks

At Extra Space Storage, we believe that doing the right thing is the only way to do business. When we meet the needs of our customers by providing solutions and showing genuine care and appreciation, we create win-win situations—for our customers, our investors, and our employees.

https://d2i2zd9axwkr7h.cloudfr...

CORPORATE CULTURE URL

https://d2i2zd9axwkr7h.cloudfr...

Benefits

DENTAL INSURANCE

MEDICAL INSURANCE

VISION INSURANCE

LIFE INSURANCE

RETIREMENT

EQUITY

WORK FROM HOME

PAID TIME OFF

OTHER