Document Controller jobs in Cambridge, MA

At Keolis Commuter Services (KCS), we give every team member—and their ideas—a seat for the journey. We are a diverse team made up of different backgrounds, stories, and perspectives, which is our strength. If you’re looking for a career with a company that invests in your future, KCS is the place for you. We Imagine. We Care. We Commit!

Since 2014, Keolis Commuter Services has been entrusted with operating and maintaining the Commuter Rail network on behalf of the Massachusetts Bay Transportation Authority (MBTA).  During this time, we have worked to deliver a safe and reliable service, thanks to the knowledge and dedication of our team, and our experience operating transit networks around the world. Today, we're proud of the progress we have made together to deliver a best-in-class service for the Greater Boston community.

We believe our people are what make us great. That is why we demonstrate a commitment to a safe, healthy, and inclusive culture that welcomes ideas, encourages innovation, and values belonging. Your future starts here.

At Keolis Commuter Services, LLC we provide a competitive compensation package that is designed to be flexible and comprehensive to meet the needs of our hard-working employees and their families.

Benefits Package Highlights:

• Generous Medical & Rx plan
• Dental & Vision Plan
• Railroad Retirement Benefits – a federal program that administers retirement, survivor, unemployment, and sickness benefits to U.S. railroad workers and their families.
• Fidelity 401K Program
• Flexible Spending Accounts
• Transit and Parking Reimbursement Benefits
• Employee Assistance Program
• Company Sponsored Life & Accidental Death and Dismemberment Benefits
• Education Assistance
• Short- & Long-term Disability Benefits
• Voluntary Benefits Plan options including
  • Supplemental health plans for accidents, critical illness, hospital stays
  • Pet, Home, Auto insurance

Knowledge and Experience:

• Must have a High School diploma. Associates degree preferred. 
• 2-5 years of document control experience. 
• Must have a working knowledge of ISO 9001 Quality Standard 

Skills:

• Must have excellent written and verbal skills. 
• Must have excellent interpersonal and organizational skills. 
• Must have excellent MS Office 365 skills specifically, Teams, SharePoint, Microsoft Word & Excel. 
• Must be familiar with creating and editing Adobe Acrobat PDF files 
• Must be familiar with document, asset management, and workflow management systems such as Meridian, Trapeze, and Coruson. 
• Must be able to communicate successfully with a variety of disciplines and levels, both internal and external staff. 
• Must have demonstrated ability to act independently upon information and make decisions that achieve optimal results. 
• Must be a self-starter who takes the initiative to explore opportunities and develop and evaluate sources. 

Key Accountabilities:

• Demonstrate and adhere to the Keolis Commuter Services principals of Employee Engagement, Operational Excellence & Safety, Customer Satisfaction, Corporate Social Responsibility and Economic Performance. 
• Comply with all safety rules and procedures and report all hazards as required. 
• Ensure all documents meet KCS Mechanical standards including review and approval of new revisions prior to publication. 
• Provide technical writing support when required which includes: interviewing, data gathering, using drafts as source documents, gathering and processing review comments, content editing and copy-editing final drafts to ensure compliance with KCS standards. 

Document Control:

• Develop, document, implement, and manage all mechanical related document control processes  
• Maintain all Mechanical documents in the approved systems (MS Teams, Sharepoint, Coruson, Inside Track (Blink), Meridian) 
• Support the Engineering Change Process by implementing approved changes across all required mechanical documentation.
• Manage the Mechanical documents on the Keolis approved electronic intranet and configuration management platforms to ensure only relevant and current revision of documents are available.  
• Manage and control all issued documentation for the mechanical department.
• Develop, implement and maintain, a fully electronic document management system. 
• Coordination of Mechanical documents for revision, review, approval, and availability. 

Enterprise Asset Management System – Trapeze:

• Manage and control Multiple Unit Projects (MUP) through the mechanical enterprise asset management system (Trapeze). This includes ensuring that the proper documentation is prepared for MUPs enabling successful execution. 
• Ensure equipment list for each MUP is accurate for the specified project and manage the equipment lists for all Mechanical MUPs.

Configuration Management:

• Support the implementation, development, and organization of the approved configuration management software – Meridian and Intranet. 
• Maintain equipment documents, drawings, schematics, procedures, maintenance manuals, maintenance instructions, etc. in the approved configuration management software. 
• Maintain the meta-data for all documents controlled in the KCS configuration management software. 

Other Duties:

• Provide support to the Mechanical Quality Manager as required.
• Assist with document control audits. 
• Assist “Subject Matter Experts” in the development and updating of a variety of technical documents and post them to the designated document management portal. 
• Other duties as assigned.

Additional Statements:

Drug and alcohol screening: Employment contingent upon passing pre-employment drug and alcohol screen. Also contingent upon receiving a favorable background check. Must pass a physical examination.

Safety commitment: Safety is a way of life at Keolis. By placing safety first, we ensure the well-being of our employees, customers and communities. Together we can become the most successful transportation company in the world. 

Environmental commitment: Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate. 

EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing.  

ADA Reasonable Accommodation:  Keolis CS is committed to the full inclusion of all qualified individuals.  As part of this commitment, Keolis CS will ensure that persons with disabilities are provided reasonable accommodations. 

Disclaimer and closing statement: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.

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