Document Controller jobs in Columbus, MS

E
Controller
  • East Midlands Trains
  • Mayhew, MS FULL_TIME
  • We are proud to be One Team at East Midlands Railway (EMR). We are passionate about keeping people safe, delighting our customers , doing the right thing and putting customers at the heart of our sustainable railway for the East Midlands.

    With over 2,400 employees, our people are the reason we are so successful, and the Control team make a crucial contribution to this.

    Eight times accredited as a Top Employer, we value our people and are dedicated to making sure that everybody feels empowered to bring their authentic self to work.

    We have a great opportunity to join our talent pool for the role of Customer Information and Retail Controller in our Control Team based at the East Midlands Railway Control Centre (EMCC) in Derby.

    The Customer Information and Retail Controller will respond to current real time customer contact through a range of channels (telephone / web / social media, letter and email) to deliver real time passenger information and provide retail system support to our front line teams.

    Successful candidates will be held in a Customer Information and Retail Controller Talent Pool for a maximum period of 12 months and selected from the pool for either secondment opportunities or permanent roles as and when they become available.

    Key responsibilities are :

    • Investigate current real time contacts in a professional and consistent manner in liaison with the Control, internal and external functions
    • Provide current real time customer feedback pro-actively within the framework of the complaints handling procedures and recording contacts with the framework requirements of the franchise obligations
    • Manage the compensation claim process associated with the East Midlands Railway Delay Repay scheme and support the Customer Service Centre with out of hours contact
    • Ensure appropriate activity is recorded in the company’s logging system within the framework of business standards
    • File all reports & records and use systems as directed by your manager
    • Monitor the integrity of all CIS interfaces for train movements, alterations, formations and next train working associations provided by TD feeds, TRUST feeds and other associated data feeds
    • Create, display and announce messages for our customers, internal and external stakeholders in line with industry (PIDD) & business standards, best practice guides and as prescribed by the Duty Customer Information Manager
    • Offer first point contact for frontline staff (station, on train, and third party) to report EMR retail systems faults
    • Pro-actively monitor all retail system and remotely assist front line staff to resolve retail system issues if possible, both offering support and instruction over the phone or accessing back office systems to identify and fix the issue
    • Record, track and manage Customer Information and Retail systems faults to resolution in the nominated fault management system or database.

    This role is shift based with 2 main shifts, 06.00 - 14.00 or 13.45 - 22.00 across all days of the week. We are looking for someone that is flexible and that can work as part of a team to deliver excellent customer service.

    Our Customer Information and Retail Controller's communication skills should be second to none. You will confidently communicate across a range of different channels.

    We expect you to have great IT skills and be familiar with Microsoft Office. It would be great if you had experience of Railway IT systems, or if you are familiar with our network and had an understanding of EMR operations.

    However it is not essential, as we will provide the training for the right candidate.

    Last updated : 2024-03-23

  • 2 Days Ago

U
CONTROLLER
  • UHS
  • MERIDIAN, MS FULL_TIME
  • Responsibilities Located in Meridian, Mississippi, Alliance Health Center is a 154-bed acute care psychiatric and chemical dependency hospital. The facility offers treatment programs for adults and ad...
  • 7 Days Ago

U
CONTROLLER
  • Universal Health Services, Inc.
  • Meridian, MS FULL_TIME
  • Responsibilities Located in Meridian, Mississippi, Alliance Health Center is a 154-bed acute care psychiatric and chemical dependency hospital. The facility offers treatment programs for adults and ad...
  • 9 Days Ago

S
Controller
  • Specialty Orthopedic Group
  • Tupelo, MS FULL_TIME
  • Responsibilities:-Responsible for timely, accurate and efficient accounting close on a monthly basis for multiple related entities within Specialty Orthopedic Group. -Managing accounting functions on ...
  • 28 Days Ago

T
Document Control
  • Thunderbird LLC.
  • Albany, MS FULL_TIME
  • Position Overview The Document Control specialist is responsible for maintaining the control of documents and records, creation and submission of PPAP packages, printing of TMI labels, and control of ...
  • 6 Days Ago

R
Senior Document Review Specialist
  • Renasant Bank
  • Tupelo, MS OTHER
  • Overview The Senior Document Review Specialist will complete post-closing reviews of loan documentation, including reviews of commercial, consumer, complex participation, and syndication type loans. T...
  • 19 Days Ago

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0 Document Controller jobs found in Columbus, MS area

U
Licensed Practical Nurse (LPN) at Baptist Urgent Care
  • Urgent Team Management
  • Columbus, MS
  • Urgent Team is looking for an energetic and compassionate LPN to join our team at Baptist Urgent Care in Starkville, Col...
  • 3/28/2024 12:00:00 AM

P
Controls Technician Machining SG 23
  • Paccar Winch Inc.
  • Columbus, MS
  • Controls Technician Machining SG 23 Apply now Apply now + Apply Now + Start applying with LinkedIn Start + Please wait.....
  • 3/28/2024 12:00:00 AM

Y
Control Engineer II
  • Yokohama Tire Corp
  • West Point, MS
  • Summary To develop, modify and troubleshoot machine controls and processes to improve production efficiency, reduce wast...
  • 3/28/2024 12:00:00 AM

C
Water/Wastewater Operations Assistant
  • CITY OF STARKVILLE
  • Starkville, MS
  • Description GENERAL POSITION SUMMARY: The Water/Wastewater Operations Assistant performs a variety of semi-skilled work ...
  • 3/28/2024 12:00:00 AM

M
Research Engineer I, II, III, or Senior
  • Mississippi State University (MS)
  • Starkville, MS
  • Position Function: This position will be located at the Mississippi State University Science and Technology Center at th...
  • 3/28/2024 12:00:00 AM

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Pharmacist - Sign-On Bonus and Relocation Available
  • WALGREENS
  • Columbus, MS
  • Job Objectives Provides pharmacy consulting services with empathy to patients regarding the effective usage of medicatio...
  • 3/27/2024 12:00:00 AM

S
School Nurse (RN)
  • Starkville Oktibbeha Consolidated School District
  • Starkville, MS
  • Certified - Special Education - Nurse Job Number 4600294169 Start Date Open Date 02/29/2024 Closing Date TITLE: School N...
  • 3/27/2024 12:00:00 AM

H
Environmental Services - Manager in Training
  • Healthcare Services Group, Inc.
  • STARKVILLE, MS
  • Overview: Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, ...
  • 3/5/2024 12:00:00 AM

The city is located approximately 10 mi (16 km) west of the Mississippi-Alabama state line along U.S. Route 82, U.S. Route 45, and numerous state highways. US 82 leads southeast 29 mi (47 km) to Reform, Alabama and west 25 mi (40 km) to Starkville. US 45 leads south 32 mi (51 km) to Macon and north 28 mi (45 km) to Aberdeen. According to the United States Census Bureau, the city has a total area of 22.3 square miles (57.8 square kilometers), of which 21.4 square miles (55.5 square kilometers) is land and 0.9 square miles (2.3 square kilometers) is water. Large lakes and rivers are nearby, such...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Document Controller jobs
$58,177 to $67,918
Columbus, Mississippi area prices
were up 1.2% from a year ago

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