Document Imaging Operator jobs in Kingsport, TN

The goal of Mountain Commerce Bank (MCB) is to hire individuals with strong ethics, great experience, and positive, professional energy. Every Team Member is an important part of our foundation, and we understand that those people create success for our company, our shareholders, and our clients. To attain that success, MCB seeks to provide Responsive Relationship Banking– banking that provides clients with the familiarity, flexibility, and energetic hometown customer service you expect from a community bank, backed by the latest technology and wide offering of financial products and services that you find in a big bank. Our best resource for growing our market and meeting our high expectations for service is our people. People create the relationships that build trust, understanding, and excellence.

General Function:

Review new loans to ensure necessary documents are included to satisfy regulatory requirements and perfect the Bank’s lien position.

Essential Functions:

Document Review and Loan Operations

• Review new/renewed loans to ensure necessary documents are included to satisfy regulatory requirements and perfect the Bank’s lien position.
• Maintain collateral tracking and notify appropriate persons as issues or unusual items occur.
• Track expired collateral and loan documents as required. Follow up as necessary to avoid delays and/or lapses.
• Verify and document systems, scan documents and maintain appropriate records, including new and renewed loans, loan to value, exceptions, etc.
• Balance assigned general ledger account(s) by the specified timeline(s). Assist the Department in balancing other accounts as needed. Bring any unusual or unclear situations to the attention of management.
• Produce and distribute requested reports in a timely and accurate manner.

Compliance

• Diligently protect confidential information, and assist the Bank in ensuring that all confidential and sensitive information is handled appropriately.
• Maintain an active awareness and understanding of policies, procedures, designated authorities, regulations, and laws, including but not limited to, the Bank Secrecy Act, Anti-Money Laundering Act, etc. Follow these at all times.
• Communicate openly with supervisors and other management about policies, procedures, work conduct, and job functions. Ask questions to clarify any uncertainty in issues.
• Address and report suspected violations of policy, procedure, Bank Secrecy Act, Anti-Money Laundering Act, and other laws and guidelines, as outlined in the Code of Conduct. Reported information will be kept confidential.
• Participate in training sessions and policy updates as necessary. Assist with coordination of scheduling as appropriate.

Other

• Provide assistance and support for Credit Administration Management as necessary.
• Ability to work scheduled and other needed hours at the designated location(s)
• All Team Members should provide consistently positive, effective, helpful service to all customers, both internal and external.
• Assist other managers or Team Members as needed.
• Management or Bank policy may revise, delete, or add responsibility as necessary.

Activity

• Ability to operate office equipment, telephones, and computers
• Ability to communicate fluently in English, in person, in writing, and on the computer
• Ability to hear, speak, and understand verbal communication
• Ability to read, write, count, and perform basic math functions
• Ability to move head, shoulders, neck, and arms freely (e.g. operation of office equipment)
• Ability to use manual dexterity and fine manipulation for operating a keyboard, using equipment, filing, etc.
• Ability to lift up to 15 pounds, grasp, reach, and pull
• Ability to think, remember, learn new information, and apply cognitive data to job functions
• Ability to assess and concentrate on mental and physical job tasks to see them to completion

Qualification Requirements:

• Banking experience and/or good understanding of loan documents
• High school diploma or equivalent
• Excellent interpersonal, verbal, and telephone communication skills
• Good organizational skills
• Tact and pleasantness in dealing with customers and Team Members

Preferred Qualifications:

• Associate’s degree or higher
• Extensive deposit banking and or loan operations experience
• Customer service experience
• Knowledge of banking regulations

Benefits:

• Competitive salary
• Medical, dental, vision, life, and disability insurance
• Vacation/sick/personal time
• Paid holidays
• 401(k) with company match
• Bonus potential