Document Security Administrator jobs in Chicago, IL

POSITION PURPOSE:

Responsible for responding to customer requests for product documentation, quality surveys, and questionnaires.

EDUCATION, CERTIFICATIONS AND EXPERIENCE:

• Bachelor’s degree or equivalent. A Bachelor of Science degree in biological sciences, chemistry, nutrition, food science, or related fields is preferred.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Basic knowledge of food ingredients and quality systems preferred.
• Ability to understand basic food regulations (FDA, USDA).
• Attention to detail, ability to proofread and check documentation for accuracy and completeness.
• Demonstrated ability to work well independently with minimal supervision; actively seeks guidance to maintain progress on assignments.
• Strong time management skills; able to advance and monitor progress on multiple requests simultaneously.
• Excellent computer skills; proficient in Microsoft Office programs; able to manage web applications with guidance: experience with PLM systems preferred.
• Strong written and verbal communication skills
• Excellent organizational and interpersonal skills

OCCUPATIONAL DEMANDS:

The job may require long periods of sitting, telephone/or computer work, interactions with other employees, and filing cabinets. The employee is frequently required to use hands and or fingers.

PRIMARY RESPONSIBILITIES:

A. Customer documentation requests

• Works collaboratively with technical, quality assurance, manufacturing, and customer service teams to complete customer surveys/questionnaires.
• Share quality and regulatory documents to typical customer inquiries and coordinate responses to non-typical inquiries and requests.
• Populate quality-related documents on TraceGains and similar sites (e.g., FoodLogiQ, SafetyChain, etc.)

B. Document coordination

• • Maintain quality and regulatory documents (technical data packets); create
• and revise documents when deemed necessary; retain documents in a server that is accessible to technical, regulatory, product managers, quality assurance, and customer service.
• Track customer surveys and document request completion dates for traceability and customer satisfaction analytics.

C. Stakeholder support

• Work collaboratively with local/international technical, regulatory, QA, product managers and customer service teams to complete customer surveys or quality document requests on time to support the AHN sales team.
• Supports the training of sales, technical, customer service, and other groups, as needed, on the systems and processes for providing quality documentation to customers.

D. Project support

• Support special projects assigned by the manager or senior management as needed.

ADDITIONAL RESPONSIBILITIES:

· Other duties as assigned.

The statements contained herein reflect general details as necessary to describe the principal functions for this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.

Employment with Ajinomoto is considered at will, meaning that either party may terminate this employment relationship at any time with or without cause or notice, and this job description should not be construed as an employment contract.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid parental leave
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Itasca, IL 60143: Relocate before starting work (Required)

Work Location: Hybrid remote in Itasca, IL 60143