Documentation Specialist jobs in Springfield, IL

Job Description:
The Loan Documentation Specialist is responsible for servicing all loans and lines of credit, as well as performing a variety of loan documentation and customer support functions that contribute to the efficient operation of the department. Primary responsibilities include all functions related to the tracking and monitoring of homeowner’s and flood insurance.

• Review incoming insurance documents and place them into tracking systems.
• Send correspondences to customers, within established timelines, regarding their required insurances.
• Work with borrower’s and insurance carriers on any required documentation/proof of coverage.
• Assist customers in filing flood disputes through correct FEMA channels.
• Assist in invalid/missing document resolution through assigned work queue.
• Work with Bank provided insurer in cases of 'force-placing' property coverage.
• Complete a variety of department reports that contribute to the smooth operation of the department.
• Create and maintain procedures for individual job functions.
• Provide excellent customer service to any internal/external customer needing assistance for any/all loan issues.
• Sort and distribute department mail.
• Support other functions within the department, as needed.
• Provide general office support and data entry functions.
• Other duties as assigned.

Required Experience:

• High school diploma or equivalent.
• Six months to one year of experience in Banking, Mortgage, and/or Commercial industries.
• Knowledge and understanding of the bank’s policies and procedures.
• Self-motivated and the ability to work well independently with appropriate guidance.
• Superior command of Microsoft Office products, particularly Excel and Adobe Acrobat.
• Ability to work as part of a team, to communicate courteously and professionally within the Loan Operations department as well as with our 'internal' customers.
• Good understanding of Marine Bank’s products and services.
• Experience in working with Mortgages, Releases, Title Policies and other loan documents is preferred but not required.

From: Marine Bank

Benefits:
Marine Bank is committed to providing a competitive benefit package that includes:

• Insurance:

• Health
• Dental
• Vision
• Life
• Disability-Long and Short Term
• Critical Illness
• Accident
• FSA
• DCA

• 401(K) plan with employer matching contributions

• Time off :

• Vacation
• Sick
• Personal

• Holidays

• Bonus Incentives

• Free services:

• interest bearing savings accounts
• safe deposit box
• on-line bill paying
• interest bearing checking account
• free checks

Job Type: Full-time