Documentation Supervisor coordinates the production of functional, configuration, and user interface documentation for computer software and hardware products. Collaborates with technical teams to prepare accurate content. Being a Documentation Supervisor reviews edits and approves the final content. Ensures that standardized documentation methods and tools are deployed and that required document control procedures are employed. Additionally, Documentation Supervisor monitors project deliverables and timelines to ensure on-time delivery of release notes, manuals, and online content. Requires a bachelor's degree or equivalent. Typically reports to a manager. The Documentation Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Documentation Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Employee Perks
Job Overview
The Automation and Documentation Specialist is responsible for enhancing manual processes through cutting edge technology, automating, and streamlining business processes to reduce processing time, eliminate errors, and minimize staff involvement. With a dedicated focus on standardization and automation, the Automation and Documentation Specialist plays a crucial part in building and deploying automations while continuously improving processes. Specializing in analyzing processes and workflows, the Automation and Documentation Specialist will collaborate closely with product Subject Matter Experts and Department Leaders to gather requirements and identify automation opportunities. Working with technologists, analysts, developers, system engineers, and external contractors, they will design, test, and implement automation improvements using industry-leading tools. Beyond building automations, the Automation and Documentation Specialist is responsible for thorough documentation of, and mentoring staff on, automation processes. The Automation and Documentation Specialist will also ensure ongoing maintenance is documented and updated in line with Change Management standards.
Major Responsibilities
Position Requirements
EOE/AA/M/F/DISABILITY/VET
Human Resources will only contact qualified candidates upon receipt and review of your resume. No phone calls please.
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