Donor Relations Specialist jobs in Virginia

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Donor Relations Specialist
  • Coptic Orphans
  • Fairfax, VA FULL_TIME
  • Donor Relations Specialist

    Purpose of the Job

    The Donor Relations Specialist, is one of the first and most important points of contact for Coptic Orphans' stakeholders. S/he works as a maintenance and support specialist for all active sponsors and donors. This position works to communicate the mission and work of Coptic Orphans in an engaging, passionate, and professional manner while performing all maintenance and customer service duties. Functions include but not limited to, upselling donors incoming calls, record maintenance, processing donations, managing sponsorships, responding to all calls and emails, processing mail, and all other customer service, administrate, and office tasks as necessary. This role provides support to the management of the organization, donor account maintenance, and technical support.

    Essential Functions and Responsibilities

    • Receive and respond to all prospect, donor, and sponsor calls, emails, requests, and inquiries.
    • Utilize donor-incoming calls to upsell for further contribution, donation and partnership.
    • Manage existing constituent records and follow up all required updates.
    • Maintain and update records in the Salesforce database by inputting accurate data.
    • Record donor and sponsors' payments, update payment methods, resolve declined donations, etc.
    • Perform all donor and sponsor customer services duties such as calling to resolve an issue, answering questions, sending out necessary information, etc.
    • Develop new and creative ideas for taking Coptic Orphans' customer service to a new level.
    • Perform other tasks as necessary.

    Knowledge and Skills

    • Bachelor's degree with 3 to 5 years of professional experience.
    • Some fundraising or marketing experience.
    • Excellent speaking/writing of English. Arabic reading and speaking skills is a must.
    • Detail-oriented and able to strategically implement production processes.
    • Excellent organizational skills, detail oriented with excellent follow up skills and the ability to coordinate multiple tasks efficiently.
    • Experience with database or contact management software such as Salesforce
    • Excellent team work and communication skills.
      • Persuasive, polished and articulate communicator; must be comfortable on the telephone with stakeholders.
      • Must be available for travel at times within the US.

    Travel Requirement

    • Must be available for travel throughout the US

    Our Benefits

    Coptic Orphans offer a wide range of benefits including comprehensive medical, dental and vision coverage, life insurance, optional Short-term and Long-term Disability coverage, access to onsite fitness, Employee assistance program and paid time off. Employees have the option to participate in a company-sponsored 403(b) retirement plan.


  • 1 Month Ago

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Customer Support Specialist
  • Platinum Relations
  • Culpeper, VA FULL_TIME
  • Requirements and Responsibilities Key responsibilities encompass, yet are not confined to:- Training Hours from 8:00 am to 4:30 pm EST with Regular Shift hours from 9:30 am to 6:00 pm EST.- Managing i...
  • 3 Days Ago

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Donor Relations Manager
  • Jill's House Inc
  • Vienna, VA FULL_TIME
  • The Donor Relations Manager will, as part of the Advancement Team, be responsible for managing, promoting and deepening Jill’s House’s relationships with donors, ultimately leading to increased giving...
  • 25 Days Ago

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Assistant Director, Donor Relations
  • Commonwealth of VA Careers
  • Charlottesville, VA FULL_TIME
  • The Donor Relations team at the University of Virginia is seeking a highly organized and detail-oriented Assistant Director. Reporting to the Associate Director of Donor Relations, this individual wil...
  • Just Posted

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Manager of Donor Relations (Remote)
  • Institute for Humane Studies
  • Arlington, VA OTHER
  • EEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, dis...
  • 3 Days Ago

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Donor Relations Coordinator
  • RANDOLPH COLLEGE
  • Lynchburg, VA OTHER
  • Job Details Job Location: Randolph College Incorporated - Lynchburg, VA Position Type: Full Time Education Level: 4 Year Degree Salary Range: Undisclosed Travel Percentage: None Job Shift: Day Descrip...
  • 7 Days Ago

Virginia (/vərˈdʒɪniə/ (listen)), officially the Commonwealth of Virginia, is a state in the Southeastern and Mid-Atlantic regions of the United States located between the Atlantic Coast and the Appalachian Mountains. Virginia is nicknamed the "Old Dominion" due to its status as the first English colonial possession established in mainland North America and "Mother of Presidents" because eight U.S. presidents were born there, more than any other state. The geography and climate of the Commonwealth are shaped by the Blue Ridge Mountains and the Chesapeake Bay, which provide habitat for much of ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Donor Relations Specialist jobs
$37,940 to $51,142

Donor Relations Specialist
Participate in development and execution of employee giving program, stewardship events, employee donor luncheon, and conference booths.
March 28, 2023
Provides superior customer service when answering financial inquiries from donors, gift officers, stewardship officers, and other administrators regarding current use and endowment funds.
March 25, 2023
Manages small-scale projects and coordinates with key stakeholders and others to ensure department timelines, deliverables and budgets are met.
December 11, 2022
Assist in developing and implementing strategies for innovative ways to acknowledge and engage donors.
October 23, 2022