e-Commerce Manager jobs in Florence, SC

Description

Founded in 2008 DMA Industries, LLC (DMA) has quickly grown to become a trusted supplier to the North American Automotive Parts Aftermarket. DMA has a dynamic, performance-driven work culture that embodies the entrepreneurial spirit. teamwork, collaboration, and an unwavering standard of ethics.

Position Overview:

We are seeking a detail-oriented and proactive Sales Administrator to join our team, focusing on managing e-commerce accounts and facilitating the setup of new items. The ideal candidate will possess excellent organizational and data management skills, strong communication abilities, and a keen understanding of e-commerce platforms. This role requires meticulous attention to detail and the ability to thrive in a fast-paced environment.

Requirements

Duties/Responsibilities:

1. E-commerce Account Management:

• Serve as the primary point of contact for all e-commerce accounts.
• Monitor and manage online sales platforms, ensuring product listings are accurate, up-to-date, and optimized for maximum visibility and sales.
• Coordinate with various departments, including marketing and logistics, to ensure smooth operations and timely fulfillment of orders.
• Work with assigned sales agencies to optimize listings and grow this channel.
• Respond promptly to customer inquiries, reviews, and feedback on e-commerce platforms to maintain a positive brand image.

2. New Item Setup:

• Manage the process of setting up new items on e-commerce platforms, including creating product listings, uploading images, and inputting relevant information.
• Collaborate with product management and marketing teams to gather necessary product details and ensure accurate representation online.
• Maintain comprehensive records of new item setup sheets, tracking progress and ensuring timely completion.
• Conduct regular audits to verify the accuracy of product information and troubleshoot any discrepancies.

3. Data Analysis and Reporting:

• Generate reports on e-commerce sales performance, including key metrics such as revenue, conversion rates, and inventory levels.
• Analyze sales data to identify trends, opportunities, and potential areas for improvement.
• Provide insights and recommendations to enhance e-commerce strategies and drive sales growth.
• Utilize analytical tools and platforms to monitor competitor activity and market trends, staying informed about industry developments.

4. Administrative Support:

• Assist with general administrative tasks related to sales operations, such as preparing documents, managing correspondence, and maintaining databases.
• Collaborate with internal teams to streamline processes and improve efficiency within the sales department.
• Handle ad-hoc requests and projects as assigned by management.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field preferred.
• Proven experience in e-commerce account management and/or sales administration.
• Familiarity with e-commerce platforms (e.g., Amazon) and proficiency in navigating online seller portals.
• Strong organizational skills with the ability to multitask and prioritize tasks effectively.
• Excellent communication skills, both written and verbal, with a customer-focused approach.
• Analytical mindset with the ability to interpret data and derive actionable insights.
• Proficiency in Microsoft Office Suite, particularly Excel, for data extraction, analysis and reporting.
• Detail-oriented with a commitment to accuracy and quality.
• Ability to work independently as well as collaboratively within a team environment.
• Adaptability and willingness to learn in a dynamic and evolving industry.

This position offers an exciting opportunity to contribute to the success of our e-commerce sales initiatives and play a pivotal role in driving growth and profitability. If you are a motivated and organized professional with a passion for e-commerce, we encourage you to apply!

Language Skills: Ability to read and write in English. Ability to effectively articulate and present information and respond to questions from Management in a professional manner.

Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation within ADA guidelines that do not cause Company excessive expenditure(s) may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to have manual dexterity and written, verbal & auditory skills. The employee is regularly required to stand, walk and sit during the workday. The employee is occasionally required to lift and/or move up to 50 pounds. Any additional weight to be lifted should only be accomplished with assistance. Specific vision abilities required by this job are close vision and distance vision. The employee is expected to handle occasional high stress projects/situations as needed due to work to be accomplished, deadlines to meet, etc. Employee must be able to accommodate the requirement of public transportation of any type, in role, to get to/from employment/other offices in a timely manner, as scheduled. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the daily work environment is usually moderate and could possibly change during the business day.

Job descriptions are used for informational purposes only, are not to be considered all-inclusive of responsibilities within a position and may change periodically with or without notice. In addition, we reserve the right to add, delete, change duties, formally or informally, verbally or in writing, at any time for any position. Job descriptions do not alter the “at-well” policy of the Company meaning that the Employee or the Company can separate employment at any time, for any reason, with or without cause. The provisions in the job description do not constitute a “contract of employment” with Employee or anyone else for any fixed period, either expressly or by implication. The Company subscribes to the tenets of Federal laws, Regulations and Executive Orders and the laws of the States and Municipalities in which we conduct business regarding Equal Employment Opportunity. We are committed to hiring and developing the most qualified people from the available workforce in the communities we serve. It is our policy in all personnel actions, including recruiting, hiring, training, promoting, and compensating, to ensure that Employee and potential Employees are evaluated on the basis of qualifications and ability, without regard to race, color, religion, creed, gender, national origin, age, disability, service in the United States Armed Forces, veteran status or any other legally protected characteristic. We recognize that our workforce and clientele are comprised of a diverse blend of people with different backgrounds and perspectives, and we value and promote diversity.