EAP Coordinator jobs in the United States

EAP Coordinator coordinates and implements an organization's Employee Assistance Program (EAP). Serves as a knowledgeable resource for employees seeking information and guidance on mental health and wellness topics. Being an EAP Coordinator conducts confidential assessments to determine the needs of employees seeking assistance. Provides short-term counseling and support services to employees and provides referrals to external resources when necessary. Additionally, EAP Coordinator maintains accurate and confidential records of EAP services provided, ensuring compliance with privacy laws and regulations. Typically requires a bachelor's degree. Typically reports to a manager. The EAP Coordinator work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be an EAP Coordinator typically requires 4-7 years of related experience. (Copyright 2025 Salary.com)

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EAP Coordinator
  • Intermountain Health
  • Murray, UT FULL_TIME
  • Job Description:

    EAP Service Coordinator is responsible for the smooth functioning of the counseling schedules as well as coordinating services within the multi-state IEAP provider network. This position effectively handles urgent and intense calls to support clients and clinicians and manages vast program service needs and support.

    Essential Functions

    • Triages and effectively manages incoming calls for urgency, intensity, and service request; supports client in the moment and efficiently directs calls the appropriate EAP resource
    • Maintains a complete knowledge of system wide program procedures and logistics across multiple offices and services provided across various states
    • Manages scheduling for multiple internal clinician’s schedules
    • Provides administrative support to clinical staff while creating an outstanding customer service experience as the first point of contact with EAP
    • Knowledge of IEAP external provider network. Directs requests for counseling services within IEAP provider network across multiple states, and knowledge regarding how to access; ensures clients understand the process of working with those providers in the provider network
    • Coordinates routine and non-routine projects that may include tasks such as gathering data, in-depth research, creating spreadsheets or databases to compile data, creating, and running reports, reviewing, and summarizing data, and tracking large amounts of information
    • Maintains complex files and records

    Skills

    • Computer Literacy
    • Accountability
    • Decision Making
    • Prioritization
    • Scheduling
    • Detail-Oriented
    • Facilitation
    • Group Problem Solving
    • Office Administration
    • Interpersonal Communication

    Qualifications

    • Ability to manage sensitive and often highly emotional incoming calls while maintaining professionalism.
    • Critical thinking and problem-solving skills.
    • Excellent customer service skills.
    • Experience in an office setting or working in a clerical position with customer service, keyboarding, and data entry responsibilities.
    • Experience in a role requiring effective verbal, written, interpersonal communication, and collaboration skills.

    Preferred Qualifications

    • Bachelor’s Degree from an accredited institution. Degree will be verified.
    • Experience working in EAP or healthcare setting.

    Physical Requirements:

    Physical Requirements

    • Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
    • Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
    • Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.

    Location:

    Employee Service Center

    Work City:

    Murray

    Work State:

    Utah

    Scheduled Weekly Hours:

    40

    The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

    $19.27 - $29.33

    We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

    Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado and Montana based caregivers.

    Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


    All positions subject to close without notice.

  • 5 Days Ago

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EAP Client Engagement Manager
  • COASTLINE EAP
  • Warwick, RI FULL_TIME
  • Use this link to apply, please: https://recruiting.paylocity.com/recruiting/jobs/Details/2755259/Coastline-EAP/EAP-Client-Engagement-ManagerPosition Summary:The EAP Client Engagement Manager position ...
  • 1 Month Ago

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EAP INTAKE COORDINATOR
  • Memorial Health
  • Springfield, IL FULL_TIME
  • OverviewThe EAP Intake Coordinator provides all Employee Assistance Program/Farm Line/Memorial Emotional Support Line callers with brief assessment, linkage and scheduling through a dedicated line. Th...
  • 3 Days Ago

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M293, EAP INTAKE COORDINATOR
  • Memorial Health
  • Springfield, IL FULL_TIME
  • Overview The EAP Intake Coordinator provides all Employee Assistance Program/Farm Line/Memorial Emotional Support Line callers with brief assessment, linkage and scheduling through a dedicated line. T...
  • 27 Days Ago

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EAP Photo & Video is hiring: Photographer in Port Jefferson Station
  • EAP Photo & Video
  • Port Jefferson Station, NY FULL_TIME
  • Job DescriptionJob DescriptionDoes my living location effect my application?We will only be considering applications that live in the United States of AmericaWho is a good candidate for this positionA...
  • 10 Days Ago

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Photographer Job at EAP Photo & Video in Port Jefferson Station
  • EAP Photo & Video
  • Port Jefferson Station, NY FULL_TIME
  • Job DescriptionJob DescriptionWho is a good candidate for this positionA candidate (minimum age -18) who is well rounded in the media field and has some experience in photo, video, graphics and genera...
  • 22 Days Ago

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Project Coordinator
  • Core One
  • Sterling, VA
  • Location: Northern Virginia Clearance: TS/SCI w/ Polygraph Summary: Core One is seeking a motivated and detail-oriented ...
  • 2/13/2025 12:00:00 AM

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Project Coordinator
  • Indotronix International Corporation
  • Ashburn, VA
  • Title: Project Coordinator Location: REMOTE Type: Contract Duration: 30 months Job Description: MUST HAVE SKILLS (Most I...
  • 2/13/2025 12:00:00 AM

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ATM Coordinator
  • Brinks
  • Springfield, VA
  • About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital ret...
  • 2/12/2025 12:00:00 AM

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Operations Coordinator
  • HopeLink Behavioral Health
  • Oakton, VA
  • For over 60 years, HopeLink Behavioral Health (formerly PRS) has been a beacon of support for individuals and families f...
  • 2/10/2025 12:00:00 AM

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Coordinator
  • International Development Group Advisory Services LLC
  • Arlington, VA
  • Job Description Coordinator The Coordinator will provide support for projects from implementation through closeout. This...
  • 2/9/2025 12:00:00 AM

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Operations Coordinator
  • George Mason University
  • Fairfax, VA
  • Department: Col of Visual and Performing Arts Classification: GMU Worker Job Category: Part-Time / Hourly Wage Job Type:...
  • 2/9/2025 12:00:00 AM

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Patient Coordinator
  • Pine Dentistry & Braces - a Benevis company
  • Falls Church, VA
  • Overview: Patient Coordinator/Dental Front Desk-Falls Church, VA Pine Dentistry and Braces-Falls Church Location Full Ti...
  • 2/5/2025 12:00:00 AM

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Patient Coordinator
  • Pine Dentistry & Braces - a Benevis company
  • Falls Church, VA
  • Overview: Patient Coordinator/Dental Front Desk-Falls Church, VA Pine Dentistry and Braces-Falls Church Location Full Ti...
  • 1/16/2025 12:00:00 AM

Income Estimation for EAP Coordinator jobs
$79,140 to $109,187

Career Path for EAP Coordinator