eCommerce Customer Service Representative jobs in the United States

eCommerce Customer Service Representative responds to customer web inquires regarding online merchandise or service orders. Assists customers with product selection, answers basic questions, and suggests various product options that are available. Being an eCommerce Customer Service Representative documents customer problems and inputs in ticketing system. Ensures prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures. Additionally, eCommerce Customer Service Representative may require a bachelor's degree. Typically reports to a supervisor or manager. The eCommerce Customer Service Representative works on projects/matters of limited complexity in a support role. Work is closely managed. To be an eCommerce Customer Service Representative typically requires 0-2 years of related experience. (Copyright 2021

FT CSR for Busy E-Commerce Team
  • HigherRing
  • Eugene, OR
  • WE ARE HIRING NOW FOR A FULL-TIME CUSTOMER SERVICE POSITION: * This REMOTE position requires ... Women, Black, Indigenous, People of Color (BIPOC), LGBTQIA+, and other under-represented folks are ...
  • 18 hours ago

Car Concierge Field Customer Service Reps
  • Shift
  • South San Francisco, CA
  • Shift is a leading end-to-end auto e-commerce platform transforming the used car industry with a ... The Car Concierge/Field Customer Service Reps role is an exciting opportunity! As the face of Shift ...
  • 19 hours ago

Regional Director Of Sales And Marketing
  • Empire Ecommerce
  • San Francisco, CA
  • ... Ecommerce automation service provider where we build and manage our client's Ecommerce stores ... Create and execute a strategic sales plan that expands customer base and extends global reach
  • yesterday

Senior Business Development Representative (SaaS)
  • Sana Commerce
  • Myrtle Point, OR
  • ... product, services, resources and differentiators; * Qualify opportunities gained through our ... How? By making our customers' SAP or Microsoft Dynamics ERP and e-commerce work as one. This ...
  • yesterday

No Experience? No Problem! Immediate Start in CSR & CRM
  • Smart Business Solutions
  • Columbus, OH
  • Immediate Start in CSR & CRM We are a nationwide firm that specializes in marketing and promotions ... e-commerce, sales, inside sales, outside sales, direct sales, insurance sales, executive ...
  • yesterday

Customer Service Representative - eCommerce
  • Dynamite Tool Co
  • Long Island, NY
  • We are seeking a Customer Service Representative - ECommerce to join our team! You will be responsible for helping customers by providing product and service information and resolving technical ...
  • 4 days ago

(Weekly Pay) Sales Representative- Customer Service Paid Training
  • JW Business Acquisitions
  • Decatur, GA
  • ... Customer Service Sales Representative with experience in communication, customer service or ... e-commerce, sales, inside sales, outside sales, direct sales, insurance sales, executive ...
  • 5 days ago

Customer Service/E-Commerce Representative
  • TES Staffing
  • Spencerport, NY
  • This is also a laid back culture with a strong emphasis on customer service and a strong work ethic ... E-commerce experience a plus, not required * Ability to research across multiple internet platforms
  • 5 days ago

Income Estimation for eCommerce Customer Service Representative jobs
$31,633 to $45,002