eCommerce Strategy Manager implements the policies and plans to execute the overall vision, strategy, and capacity needed to support organizational long-term and short-term e-commerce sales growth goals. Provides support for evaluating e-commerce investments & initiatives and facilitates the development of business cases and marketing plans. Being an eCommerce Strategy Manager compiles data and analytics to study traffic, trends, customer touchpoints, and pain points used to analyze opportunities for innovation and expansion of customer engagement and revenue. Partners with stakeholders across the organization to optimize digital channels. Additionally, eCommerce Strategy Manager plans and implements technical projects for improvements to customer experience, new e-commerce features and offerings. Requires a bachelor's degree. Typically reports to a director. The eCommerce Strategy Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an eCommerce Strategy Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Quality Assurance Manager
Location: Three Rivers
1st Shift
Pay: $80-85k
The Quality Assurance Manager is responsible for all Quality functions. This person is responsible for maintaining ISO 9001:2015, IATF 16949:2016 and AS9100D certification requirements. The right person for this position needs to be a strong leader that can stand their ground when needed and leading a quality focused culture. They will need to understand manufacturing, how important deadlines are but also protect customers from receiving non-conforming products. Act as both a customer and company advocate. Assures consistent quality of production by developing and enforcing process driven manufacturing practices, validating those processes and providing documentation while managing staff. This person should maintain quality and safety standards regarding customer specifications. Must be willing to work outside standard working hours as needed.
Responsibilities:
· Directs sampling inspection, and testing (including CMM Layout) of produced/received parts, components, and materials to determine conformance to standard
· Reviews quality problems with management, engineering, inspection personnel and directs actions to correct defects.
· Serves a key role in making “accept” or “reject” decisions.
· Exemplifies a culture quality-awareness.
· Host customer audits, react to customer complaints, follow through on all sorting and rework of suspect parts.
· Prepares plans and coordinates activities of the Core Team. Provides training as appropriate.
· Prepares for and represents the company during all quality related audits as the Management Representative with the ability to resolve quality management issues.
· Responsible for directing, instructing, and organizing the work of the person tasked with supervising the parts sort area.
· Oversee completion of PPAP submissions.
· Maintain file of all revisions for every part produced at the facility.
· Coordinates and approves all sample submissions of new products and engineering changes.
· Maintain excellent communications with customers and outside suppliers at the plant level.
· Supervise the Quality Assurance staff.
· Facilitates corrective action teams (8D, 5-Why, fishbone, …) to address defective quality in all products within the value stream.
· Develop and implement effective and efficient preventive and corrective actions.
· Leads ISO/IATF/AS certification audit activities and hosts auditors of these audits.
· Prepare and manage internal audits to the internal audit plan.
· Lead project launch operations and maintain project timeline from a Quality Assurance view.
· Manage RMA’s and Nonconformance Reports and provides follow-up on both.
· Other responsibilities may be added or assumed based on necessity.
Requirements:
· Bachelor’s Degree
· 5 – 10 years as a Quality Manager in metal manufacturing
· Experienced Six Sigma problem solving
· Understands Lean Manufacturing practices
· PPAP
· APQP
· PFMEA
· MSA
· Well versed in LPA’s
· Certified IATF 16949/AS9100 Auditor preferred
· ISO 14001 Certified Auditor preferred
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