EHR Project Manager jobs in the United States

ESSENTIAL FUNCTIONS:

• Develops and delivers engaging, role-specific training sessions for staff at all levels, including new hires, advanced users, and leadership.
• Creates training materials, including user manuals, quick reference guides, video tutorials, and job aids.
• Conducts one-on-one and group training sessions, both in-person and virtually, tailored to meet specific departmental needs.
• Evaluates training effectiveness through assessments, surveys, and direct observation, and revise materials as needed.

Technical Support and Troubleshooting

• Acts as the first point of contact for staff experiencing issues with the Credible EHR system.
• Works with IT teams and the Credible support desk to resolve technical problems promptly.
• Provides ongoing guidance to users on best practices and advanced functionalities of the system.

System Optimization and Compliance

• Collaborates with leadership and IT to identify opportunities for system optimization and workflow enhancements.
• Ensures all users comply with organizational policies and procedures regarding EHR use.
• Stays updated on Credible EHR updates, enhancements, and best practices, sharing relevant information with the team.

Documentation and Reporting

• Maintains accurate records of training sessions, materials, and user feedback.
• Provides regular updates and reports to leadership on training progress, system adoption, and challenges.
• Assists in documenting workflows, policies, and system configurations for staff reference.

QUALIFICATIONS:

Education and Experience

• Bachelor's degree in healthcare, education, IT, or a related field preferred (equivalent experience may be considered).
• Experience with the Credible EHR system is required.
• Minimum of 2 years of experience in project management, training, teaching, or instructional roles, preferably within a nonprofit, healthcare, or behavioral health setting.

Skills and Competencies:

• Strong understanding of EHR systems, particularly Credible, and their application in healthcare or nonprofit settings.
• Excellent communication and presentation skills, with the ability to simplify complex concepts.
• Proficiency in creating training materials using tools such as Microsoft Office, Google Workspace, or specialized e-learning software.
• Ability to troubleshoot and resolve technical issues independently or in collaboration with IT.
• Strong organizational skills, with the ability to manage multiple tasks and meet deadlines.

Preferred Qualifications:

• Certification or advanced training in Credible EHR is a plus.
• Experience working in or with nonprofit organizations.
• Familiarity with compliance standards such as HIPAA, Medicaid, or similar regulations.

Work Environment:

• Office or hybrid setting, with potential travel to organizational locations for in-person training.
• Flexible work hours to accommodate staff availability for training sessions.

OTHER FUNCTIONS AND COMPETENCIES needed in addition to Essential Functions:

• Understanding the choices involved in application configuration
• Developing / documenting procedures for implementing system changes and other tasks
• Serving as a liaison between end users, third parties, and vendors
• Troubleshooting problems and questions from end users
• Analysis of application content and negotiation of any user requested modifications
• Preparing details of specifications as needed

Equal Opportunity Employer.

Abraxas Youth & Family Services, an affiliate of Apis Services Inc., offers a rewarding career for those passionate about making a difference in the lives of others. Abraxas is a great place to start your career whether you have a high school diploma or GED, military experience, some college, or a bachelor or advanced degree. If you are interested in counseling, juvenile justice, psychology, social work, teaching or just want to make a difference, we have a career path for you.

Join Us in Building Better Futures!

Interested in joining a team providing life changing care to youth, adults, and families? Apply today!

If you have any questions, you can contact us by email at recruiting@jobsatabraxas.org

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