Email/Notes Group Director jobs in Arizona

We Are IDX.

Do you dream of building game-changing digital experiences?

IDX isn't your average communications company. We're a trailblazing team pushing the boundaries of what's possible. We fuse the strategic firepower of a global agency with the creative spark of a studio and the data-driven precision of performance marketing.

We seek The Bold. Shatter expectations, push boundaries – that's the fuel that ignites our powerhouse team. Collaboration is our superpower, where champions bring expertise and passion to elevate client success. For us, client success isn't a dream, it's an obsession. We leave clients raving, exceeding expectations at every turn. Rising Stars with boundless hunger, this is your launchpad. Seasoned pros who want to define their Legacy on the industry, this is your home.

This is your chance to be a part of something groundbreaking!

Be BOLD – Own Your Story at IDX

The Gig:

Do you live and breathe client success? As the Group Account Director at IDX, you'll become the ultimate champion for our key clients. You'll wear many hats – strategic advisor, results-oriented leader, and communication maestro. Unravel client pain points, craft winning strategies that translate into reality, and guide your team to flawless execution that drives client renewals and growth.

This isn't a role for the faint of heart. It requires a go-getter attitude, a keen eye for detail, and the ability to seamlessly manage both internal teams and client relationships. Ready to make a real impact? This is your chance to become an IDX leader and elevate client success to a whole new level.

The Essentials:

• Own client relationships for some of our largest accounts including the fiscal health and overall growth.   
• Articulate strategic initiatives that address clients’ business challenges.   
• Become your clients trusted marketing partner sustaining relationships that continue for years into the future.   
• Partner closely with client contacts to engage in new opportunities and continue identifying areas to propose new solutions and drive change for their brand.   
• Create innovative digital presentations that focus on client's business goals across the entire customer journey.   
• Partner with subject matter experts and strategists to deliver integrated digital communication solutions from beginning through to completion.   
• Lead client conversations with confidence and maintain full control of the conversations.   

• Key escalation point for smaller accounts that are managed within our team's portfolio.   
• Manage, train and mentor a team of account managers/directors responsible for their individual pieces of business.   
• Prepare account service-related documents such as agendas, reports, proposals, PowerPoint presentations, contract scopes, pricing, and other client communications and correspondence.   
• Understand our products and services as well as client strategies and business goals to ensure accurate project deliverables.   
• Understand client billing and report monthly to finance department.   
• Continuously grow your digital knowledge through personal development.  

Your Skills:

• Extensive experience as a Senior Account Manager or Director supporting high-value clients, at a digital agency or marketing firm.  
• Previous experience supporting clients with digital marketing services, including website development, web project, creative, branding, and/or IR communications. Knowledge of performance marketing process, tools, and strategies preferred.  
• Strong leadership experience managing team members and daily team activities.  
• Proven track record of managing multi-million-dollar accounts for Fortune 1000 companies.   
• Passion for client service with a driven, “don’t stop ‘til it’s done” attitude.  
• Ability to manage several high-complexity projects within tight deadlines.  
• Excellent written and verbal communication skills to foster optimal team and client relationships.  
• Excellent organizational and time management skills with strong attention to detail.  
• Proven ability to discover, promote, and sell solutions and services that would support client needs.  

• Strong time management and delegation skills with the ability to juggle many tasks and meet deadlines.  

A Few Reasons Why You Should IDX:

• Not Just Any Brands: See your work come to life for iconic brands like Rolls-Royce, Fruit of the Loom, and Puma.
• Collaborative Spirit: Work alongside passionate innovators who share your thirst for progress.
• Continuous Learning: Grow your skills with ongoing training, mentorship, and the freedom to experiment.
• Fast-Paced & Fun: Thrive in a dynamic environment where big ideas and bold action collide.
• Cutting-Edge Technology: Play with the latest analytics tools, use AR to build immersive digital events, and explore the future of brand storytelling!
• Global Presence: We Get It Done morning, day and night with offices across multiple time-zones!

Are you a creative problem-solver who craves a challenge? Do you get fired up by innovation and pushing boundaries? Join the IDX revolution!