Emergency Dispatcher jobs in Coachella, CA

Emergency Dispatcher is responsible for responding to calls for emergency and non-emergency assistance and dispatching law enforcement, fire fighting, or rescue units. Transmits and receives coded and conventional messages. Being an Emergency Dispatcher differentiates between routine, priority, and emergency messages, and initiates or follows through on responses as required. Communicates details of situation and location. Additionally, Emergency Dispatcher enters unit response details into a database. Requires a high school diploma. Typically reports to a supervisor. The Emergency Dispatcher works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be an Emergency Dispatcher typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

Recently Added Emergency Dispatcher jobs

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Lead Emergency Dispatcher
  • City of Rialto
  • Rialto, CA FULL_TIME
  • To perform a variety of dispatching duties in a lead support of public safety emergency services; to receive and route emergency and non-emergency telephone and radio calls; to dispatch police officers to calls for service; to operate a variety of communication equipment including radio, telephone, and computer systems; and to perform a variety of duties relative to assigned areas of responsibility; to assist in the supervision, assignment, and review of work performed by dispatch staff.
     
    DISTINGUISHING CHARACTERISTICS
     
    This is the advanced journey level class in the Emergency Dispatcher series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed and the complexity of duties assigned. Employees perform the most difficult and responsible types of duties assigned to classes within this series including providing lead direction and training to lower level technical staff. Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility.
     
    SUPERVISION RECEIVED AND EXERCISED
     
    Receives general supervision from Emergency Dispatch Supervisor or assigned supervisory staff.
    Exercises functional and technical supervision over lower level technical staff.

     
    ESSENTIAL AND MARGINAL FUNCTION STATEMENTS—Essential and other important responsibilities and duties may include, but are not limited to, the following:
     
    Essential Functions:
     
    1.      Receive emergency and non-emergency calls for service; dispatch field units to emergency situations; determine nature and location of call; determine priority of calls and dispatch units accordingly; provide assistance, information and directions to non-emergency callers.
     
    2.   Maintain awareness of field units activity within­ the computer aided dispatch (CAD) system; communi­cate with field units through radio in accordance with mandated regulations; maintain status and location of units on patrol. 
     
    3.    Perform warrant checks as directed by police officers on the scene; relay results to officers.
     
    4.    Respond to field personnel resource requests; dispatch necessary resources.
     
    5.  Operate a variety of specialized communication equipment in the performance of all job duties including computer terminal with computer aided dispatch software, radio console, scanner and related electronic systems and devices.
     
    6.    Maintain logs and record of all calls.
     
    7.     Provide technical assistance for staff in resolving difficult phone or dispatch problems; perform the more complex or difficult telecommunications and dispatch    activities on both a regular and emergency relief basis as required.
     
    8.    Monitor and act as a lead person during critical and serious events. 
     
    9.    Act as a resource in the Emergency Dispatch Supervisor’s absence. 
     
    10.  Responds to public and employee inquiries in a courteous manner; provides information within the area of assignment; investigates citizen complaints to ensure quality  service and accountability of employees; resolves complaints in an efficient and timely manner.
     
    11.   Receives and handles after hours calls not directly related to police services; contacts other City departments as needed in order to obtain proper response to citizen concerns and issues.
     
    12.   Perform related duties and responsibilities as required.

     

     

    Knowledge of:
    Principles, methods and techniques of radio, paging, dispatching and telephone communications.
    Procedures and terminology used in 9-1-1 police and emergency radio and telephone communications.
    Basic law enforcement principles, practices and terminology.
    Business computer applications, particularly as related to the input and retrieval of data.
    Basic record keeping principles and practices.
    Recent developments, current literature and information related to emergency dispatch management.
    Modern office equipment including computers and supporting word processing and spreadsheet applications.
    Proper English usage, grammar, punctuation and spelling.
    Pertinent Federal, State and local laws, codes and ordinances.
     
    Ability to:
    Coordinate and direct emergency dispatch programs and activities.
    Develop and administer program goals, objectives and procedures.
    Interpret and apply Federal, State and local policies, laws and regulations.
    Operate telecommunications center equipment including radios, pagers, computers and related systems.
    Analyze emergency response and operations problems.
    Remain calm and exercise sound independent judgment and decision making in daily work activities and emergency situations.
    Respond to requests and inquiries from the general public.
    Assist in developing sound alternatives and make recommendations and decisions under emergency circumstances.
    Communicate clearly and concisely, both orally and in writing.
    Establish and maintain effective and cooperative working relationships with those contacted in the course of work.
    Maintain physical condition appropriate to the performance of assigned duties and responsibilities.
     
    Experience and Training Guidelines: Minimum requirements as a condition of hire:
     
    Experience:
    Three years of increasingly responsible dispatch experience, including one year at a lead level is desirable. 
     
    Training:
    High School diploma or equivalent.
     
    Licenses and Certifications:
    Possession of a State of California driver license.
    CA POST emergency dispatcher certification.
    CLETS certification.
     
    WORKING CONDITIONS
     
    Environmental Conditions:
    Office environment; exposure to computer screens.
     
    Physical Conditions:
    Essential functions may require maintaining physical condition necessary for sitting for prolonged periods of time.
    Application Procedure:
    A City application form and supplemental questionnaire (if applicable) MUST be submitted and received by the closing date. Please apply online at www.yourrialto.com. All other employment inquiries can be directed to The City of Rialto, Human Resources Department. 246 S. Willow, Rialto, CA 92376. Telephone: (909) 820-2540.

    Selection Process: 
    Candidates must clearly demonstrate through their application material that they meet the employment standards outlined above. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the positions may consist of any combination of written, performance, and oral exams to evaluate the applicant's skills, training, and experience for the position. Successful applicants will be placed on an eligibility list. The City may also merge lists. The selected candidate(s) must successfully complete pre-employment clearances which may include a physical, drug screen, and fingerprinting.

    Veterans Preference Credit Eligibility:
    Veterans of the armed forces, who have been discharged or released from active duty under conditions other than dishonorable (Government Code: 18540.4), shall receive an additional five (5) points to their final examination score for ranking purposes only. This preference will apply only to the first appointment to any regular full-time City appointment. A copy of your valid DD214 must be submitted on or before the final filing date in order to be eligible for Veterans Preference Credit.

    E-Verify:
    The City of Rialto is an E-Verify employer. E-Verify is an internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of newly hired employees in the United States.
  • 19 Days Ago
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C
Emergency Dispatcher I
  • City of Rialto
  • Rialto, CA FULL_TIME
  • This recruitment is continuous and may close without further notice. To learn to perform a variety of dispatching duties in support of public safety emergency services; to receive and route emergency ...
  • 14 Days Ago
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C
Emergency Dispatcher II
  • City of Rialto
  • Rialto, CA FULL_TIME
  • This recruitment is continuous and may close without further notice.To perform a variety of dispatching duties in support of public safety emergency services; to receive and route emergency and non-em...
  • 25 Days Ago
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L
Dispatcher
  • Loma Linda
  • Loma Linda, CA FULL_TIME
  • Job Summary: The Dispatcher receives and dispatches calls related to the transportation of patients, patient-related and miscellaneous items from departments within the Medical Center and affiliated f...
  • 19 Days Ago
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S
Dispatcher
  • San Luis Equipment Rental
  • San Bernardino, CA FULL_TIME
  • Job Overview: We are seeking a skilled and detail-oriented Dispatcher to join our team. As a Dispatcher, you will play a crucial role in coordinating transportation activities and ensuring the efficie...
  • 20 Days Ago
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M
Dispatcher
  • Mister Sparky of Indio
  • Indio, CA FULL_TIME
  • Join Our Team of Professional ElectriciansDo you value professionalism and punctuality? Do you want to work with the best pros in the electrical industry? Then you could be a candidate for Mister Spar...
  • Just Posted
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0 Emergency Dispatcher jobs found in Coachella, CA area

A
Driver - Patient Service Technician (Sun-Thurs 12pm-8:30pm)
  • Apria, Inc.
  • Murrieta, CA
  • **Driver - Patient Service Technician (Sun-Thurs 12pm-8:30pm)** CAROUSEL_PARAGRAPH * Murrieta, California * Full-time * ...
  • 4/25/2024 12:00:00 AM
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T
Entertainment Manager
  • Twenty-Nine Palms Band of Mission Indians
  • Coachella, CA
  • SUMMARY: Manages all Entertainment operation activities, duties, and initiatives pertaining to the showroom, event produ...
  • 4/24/2024 12:00:00 AM
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F
New Graduate Nurse
  • Fresenius Medical Care
  • Palm Desert, CA
  • PURPOSE AND SCOPE: Functions as part of the hemodialysis health care team as a Registered Nurse Applicant, under the dir...
  • 4/24/2024 12:00:00 AM
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M
Warehouse Associate
  • Midamericasurgery
  • Riverside, CA
  • **Nurse Residency Program** Create healthier tomorrows and start your career as a Nurse Resident at HCA Healthcare There...
  • 4/23/2024 12:00:00 AM
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D
Bus Driver (Open & Promotional) (To Establish A List)
  • Desert Sands Unified School District
  • La Quinta, CA
  • About the Employer We are pleased that you have expressed an interest in employment with our district. Desert Sands Unif...
  • 4/23/2024 12:00:00 AM
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T
Entertainment Manager
  • Twenty-nine Palms Band Of Mission Indians
  • Coachella, CA
  • SUMMARY Manages all Entertainment operation activities, duties, and initiatives pertaining to the showroom, event produc...
  • 4/23/2024 12:00:00 AM
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C
Recruiter (Student Enrollments)
  • Center for Employment Training
  • Coachella, CA
  • Job Description Job Description Under the supervision of the Center Director or assigned supervisor, is energetic, outgo...
  • 4/22/2024 12:00:00 AM
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J
Blood Bank Lab Supervisor FT Days
  • John F. Kennedy Memorial Hospital
  • Indio, CA
  • JFK Memorial Hospital has provided medical care to residents in the Coachella Valley since 1966. A group of physicians, ...
  • 4/22/2024 12:00:00 AM
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About Coachella, California

Coachella (/koʊˈtʃɛlə/, /koʊ.əˈtʃɛlə/) is a city in Riverside County, California; it is the easternmost city in the region collectively known as the Coachella Valley (or the Palm Springs area). It is located 28 miles (45 km) east of Palm Springs, 80 miles (130 km) east of Riverside, and 130 miles (210 km) east of Los Angeles. Known as the "City of Eternal Sunshine", Coachella is largely a rural and agricultural community in the desert and one of the state's fastest growing cities in the late 20th century. When it first incorporated back in 1946, it had 1,000 residents, but the population was 4...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Emergency Dispatcher jobs
$40,715 to $51,839
Coachella, California area prices
were up 3.0% from a year ago
View detail

What does an Emergency Dispatcher do?

Emergency Dispatcher in Rochester, NY
Not everyone is cut out for a career in emergency dispatching, as is evident from this profession’s high turnover rate.
December 28, 2019
Emergency Dispatcher in Pierre, SD
Dispatchers who work at PSAPs must complete approved telecommunicator courses.
November 28, 2019
Like the job of a first responder, emergency dispatchers most often work within their own communities, thereby serving the citizens who live there.
February 13, 2020
Emergency Dispatcher in Harrisburg, PA
Fairbanks Emergency Communication Center is Hiring Dispatchers.
November 28, 2019