Emergency Dispatcher jobs in Modesto, CA

• Respond to and screen incoming telephone calls on 9-1-1 and miscellaneous phone lines in Communications
• Dispatch appropriate personnel on calls received for police and fire
• Operate the computer aided dispatch system (CAD) keeping track of all related events and times
• Supply information to the public as needed
• Operate the touch screen citywide radio system
• Patch radio channels on multi agency/department involved incidents
• Inquire and input data into the California Department of Justice CLETS System
• Maintain confidentiality of information obtained
• Compile DVD reports for court on calls for service as requested
• Testify in court on calls received and handled while on duty
• Perform a variety of related clerical work in the Communication Center
• Process criminal warrants for service
• Abstract and maintain records on warrants served

• High volume telephone and public contact operations
• Two-way radio system
• Basic office equipment

• Read, write, speak and understand English fluently
• Maintain typing proficiency at the job required level
• Think clearly and quickly in emergency situations
• Read computer screens and monitor visual changes
• Multi task
• Recall information given both verbal and written
• Follow oral and written direction
• Compile information and maintain reports in CAD
• Reference manuals for accurate input of data into CLETS and NCIC
• Establish and maintain cooperative relationships with those contacted during the course of work
• Locate major streets, public places and landmarks in the city limits
• Be able to receive and remember specific information received and dispatch emergency service calls expeditiously and correctly
• Successfully complete the Department of Justice CLETS required workbook (new employees must meet this requirement within six (6) months from date of employment)

• Attach a typing certificate taken within the last twelve (12) months obtained through an agency that can validate the certificate, such as a temporary employment agency, employment center, and school/college.  Note: A self-administered test will not be accepted.

1. Background Investigation
2. Interview with Chief
3. Medical examination (including drug/alcohol screening, hearing and vision examinations), and
4. Psychological examination.

BENEFITS

• Retirement - Qualified candidates who are currently a CalPERS member or have been a CalPERS member within the last six (6) months or are subject to reciprocity with another eligible retirement plan, may be a "classic member" and may be enrolled in the City's 2.7% @ 55 plan.  Employee pays employee contribution rate of 9% on a pre-tax basis. Non-classic or "new members" will be enrolled in the 2% @ 62 plan.
• Generous employer contribution to health plan for employee and family
• Term Life Insurance at 1-1/2 times annual salary
• Long Term Disability Insurance
• Liberal vacation, holiday and leave plans
• Dispatcher Intermediate P.O.S.T. Certificate - 2.5% of base pay
• Dispatcher Advanced P.O.S.T. Certificate - 2.5% of base pay
• Associate's Degree or Equivalent - 2.5% of base pay
• Bachelor's Degree - Additional 2.5% of base pay
• Master's Degree - Additional 2.5% of base pay
• Bilingual Pay - 5% of base pay
• Liberal annual uniform allowance
• Tuition reimbursement
• Interest free computer loan
• The City does not participate in Social Security; however, there will be a 1.45% tax in salary for Medicare

PLEASE NOTE:

Information contained herein does not constitute an expressed or implied contract as it is subject to change.