Emergency Dispatcher jobs in New Mexico

The primary purpose of this position is to provide emergency response services to the 49th Wing assigned aircraft and personnel as well as police, fire and medical services to the public by answering emergency 911 calls and coordinate dispatch response with appropriate personnel and equipment.

Responsibilities Supervises and leads three or more emergency vehicle dispatchers in the performance of emergency 911-call receiving and providing emergency dispatching services.

Once becoming certified as an EMD, the Incumbent verifies the location and call back number for a medical patient and determines the severity of the emergency situation using EMD checklists, in accordance with national standards.

Operates and maintains telephones, automated data processing equipment, printers, recorders, facsimile equipment, and other devices installed in the dispatch center.

Prepares National Fire Incident Reporting System (NFIRS) reports utilizing the correct response codes and categories to complete the response report for each emergency incident, in accordance with published guidelines.

Requirements Conditions of Employment Qualifications In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Clerical and Administrative Support Positions, Dispatching Series, 2151.

Applicants must have at least one (1) year of specialized experience at the next lower grade GS-05, or equivalent in other pay systems.

Knowledge and ability to orient, instruct and inform lower graded employees, distribute and balance work assignments; monitor work accomplishment and keep supervisors informed.

Knowledge of a body of standardized transportation regulations, procedures, operations and federal and state laws, policies and procedures related to the emergency dispatch function to perform a full range of dispatching duties and resolve emergency response problems.

Knowledge of proper use of communications radios and procedures sufficient to gather information from individuals in emergency situations and provide instruction to both dispatched employees and the customers on matters such as Cardiopulmonary Resuscitation (CPR).

Knowledge of emergency call receiving equipment and associated Telecommunications Device for the Deaf (TDD) equipment required to received and respond to incoming emergency calls.

TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks.

Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Knowledge of communications operations.

Ability to read layered computerized grid maps which reflect such systems as electrical, water, gas, central heating distribution, sanitary sewer, storm drainage, and pollution control.

Knowledge of location and availability of emergency apparatus, the kind of apparatus and equipment needed for the emergency at hand.

Ability to effectively communicate both orally and in writing using a calm and stable demeanor while dealing with emergency situations.

Ability to work independently without immediate supervision as well as orient, instruct and inform lower graded employees, distribute/balance work assignments; monitor work accomplishment and keep supervisors informed.

You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social).

Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment.

To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated well qualified or above for this position.

You must submit a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting position, grade level, and duty location.

Employed Annuitants (Reemployed Annuitants): Applicants in receipt of an annuity based on civilian employment in the Federal Service are subject to the DoD Policy on The Employment of Annuitants.

120-Day Register: This announcement may result in a 120-day register that may be used to fill like vacancies for 120 days after the closing date.

MSP applicants, if determined best qualified, must be selected and placed at the highest grade for which they applied.

You must include a completed copy of the DD Form 3145-4, Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for MSP.

You must include the applicable completed copy of the PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility as a PPP Applicant.

Click here to obtain/download a copy of the applicable PPP Self-Certification Checklist (DD3145-1 through DD3145-4, select the appropriate checklist for your claimed preference).

To determine the applicable PPP Self-Certification Checklist required to substantiate the eligibilities you are claiming, refer to the AF Civilian Employment Eligibility Guide located in the Required Documents section of this vacancy announcement.