Emergency Dispatcher jobs in Utica, NY

Emergency Dispatcher is responsible for responding to calls for emergency and non-emergency assistance and dispatching law enforcement, fire fighting, or rescue units. Transmits and receives coded and conventional messages. Being an Emergency Dispatcher differentiates between routine, priority, and emergency messages, and initiates or follows through on responses as required. Communicates details of situation and location. Additionally, Emergency Dispatcher enters unit response details into a database. Requires a high school diploma. Typically reports to a supervisor. The Emergency Dispatcher works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be an Emergency Dispatcher typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Lead Dispatcher
  • Birnie Bus
  • Utica, NY FULL_TIME
  • Birnie Bus Service Lead Dispatcher position available In Utica, NY!

    POSITION SUMMARY:

    Dispatch drivers in accordance with contract requirements and in compliance with State and Federal regulations. Coordinate scheduling of trips from inception to completion. Direct, lead, and oversee other dispatchers.

    Salary: $21-24/hr

    ESSENTIAL DUTIES & RESPONSIBILITIES:

    • Support and assist the Operations Manager to provide positive representation of the Company.
    • Monitor the daily driver radio communications; provide driver updates, ensure on-time performance, troubleshoot and respond to driver emergencies, breakdowns and need for assistance.
    • Interact with appropriate personnel regarding equipment, driver hours & customer issues.
    • Respond to issues in a calm, professional manner, with a clear, distinctive and reassuring voice, in a non-confrontational manner.
    • Troubleshoot driver performance issues and report issues to Transportation Supervisor.
    • Control costs by monitoring driver hours.
    • Serve as liaison between School Districts, clients, outside vendors to coordinate efficient and timely processing of trip requests.
    • Prepare computerized trip schedules for drivers detailing pickup/drop off destinations.
    • Prepare trip estimates, finalize pricing for all trips, prepare invoices and submit to Transportation Supervisor for approval.
    • Log trips and rotation of drivers in database on trip schedules and maintain files on trips by month.
    • Route materials in various stages for approval by school districts, clients and account services.
    • Communicate to school districts and schools (administrative staff) items of interest when needed.
    • Handle problems between drivers and schools pertaining to trips.
    • Take and assist in resolution of complaints from parents, schools, transportation directors and customers.
    • Process trip changes and communicate changes the drivers when necessary.
    • Handle changes to schedules for current week.
    • Assist in the operation functions of the School Bus Division.
    • Perform the job of a School Bus Driver as needed.
    • Perform other job-related duties to meet business objectives.

    QUALIFICATIONS:

    The requirements listed below are representative of the abilities needed to perform the essential function of this position in both an office and field environment. Reasonable accommodations may be made to enable individuals with disabilities.

    • Excellent communications and customer service skills.
    • Communicates effectively orally and in written form. Obtains and then passes on information to appropriate individuals.
    • Computer literacy including development of spreadsheets and word documents, tracking data and generating reports.
    • Computer literacy - knowledge of database software; Internet software; spreadsheet software and word processing software.
    • Good organizational skills and attention to detail.
    • Ability to handle difficult situations professionally and in a non-confrontational manner.
    • Willingness to work a flexible schedule, including weekends.
    • Works well as part of a team; systematically encourages and supports others.
    • Valid New York State Driver’s License.
    • Having or obtaining a CDL with P (passenger) and S (School Bus) is REQUIRED within 6 months of hire.

    EDUCATION:

    • High School Diploma or equivalent; or one to three months related experience and/or training; or equivalent combination of education and experience.

    OVERVIEW OF KRAPF BUS COMPANIES:

    Krapf Bus Companies Vision: We will provide the best passenger transportation anytime, anywhere. Krapf is serious about service and safety. We are one of the largest private, family-owned school bus contractors in the U.S. In addition, Krapf has transit, paratransit and charter lines of business. Founded in 1942 with two employees, Krapf has grown to thousands of employees in multiple states. Krapf Corporate Headquarters is located in West Chester, Pennsylvania.

    EOE

  • 1 Month Ago

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Special Assistant (Director of Training)
  • Homeland Security and Emergency Services, Division...
  • Oriskany, NY FULL_TIME
  • Eleven years of professional level experience, five years of which must have been in a managerial capacity with responsibility developing and implementing training initiatives, developing curricula, a...
  • 2 Days Ago

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RN - Emergency
  • PRN Healthcare
  • Gouverneur, NY OTHER
  • Emergency Nurses assist people who are experiencing critical trauma or injuries. Emergency Nurses need to be able to immediately identify life-threatening problems while keeping calm and professional.
  • 13 Days Ago

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Emergency Medicine
  • Weatherby Healthcare
  • Gouverneur, NY FULL_TIME
  • Emergency Medicine physician job in New York : Weatherby Healthcare is currently seeking a Emergency Physician in NYIf this opportunity sounds right for you, give us a call today to speak with an expe...
  • 23 Days Ago

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RN- Emergency Department
  • Stalwart Nurses
  • Utica, NY FULL_TIME
  • Mohawk Valley – St Elizabeth Medical Center, Utica, New York-0159 Registered Nurse - Emergency Department MVHS-SEMC-Emergency Room $74.75 hr ED Preferably with charge capability St. Elizabeth Campus 3...
  • 10 Days Ago

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RN (Nurse) Emergency Care
  • Oneida Center
  • Yorkville, NY FULL_TIME
  • Oneida Center is hiring a Registered Nurse (RN) Unit Manager in Utica, NY. Duties: Handle all supervisory duties for assigned unit Help establish and implement employee policies and procedures Mentor ...
  • 10 Days Ago

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0 Emergency Dispatcher jobs found in Utica, NY area

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Travel Nurse - Intermediate Care RN $2700/wk
  • Hiring Now!
  • Utica, NY
  • Job Description Nomad Health seeks an experienced Intermediate Care registered nurse for a travel assignment in NY. Take...
  • 4/19/2024 12:00:00 AM

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Travel Nurse - Emergency Room RN $2556/wk
  • Hiring Now!
  • Utica, NY
  • Job Description Nomad Health seeks an experienced Emergency Room registered nurse for a travel assignment in NY. Take th...
  • 4/19/2024 12:00:00 AM

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Travel Nurse RN - CCU - Coronary Care - $2,350 per week
  • Travel Nurses Inc.
  • Utica, NY
  • Travel Nurses, Inc. is seeking a travel nurse RN CCU - Coronary Care for a travel nursing job in Utica, New York. Job De...
  • 4/19/2024 12:00:00 AM

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Travel Nurse RN - ED - Emergency Department - $2,325 per week
  • Care Team Solutions
  • Utica, NY
  • Care Team Solutions is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Utica, New York. ...
  • 4/19/2024 12:00:00 AM

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Travel Nurse RN - Med Surg - $2,180 per week
  • Travel Nurses Inc.
  • Utica, NY
  • Travel Nurses, Inc. is seeking a travel nurse RN Med Surg for a travel nursing job in Utica, New York. Job Description &...
  • 4/19/2024 12:00:00 AM

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Travel Nurse RN - PCU - Progressive Care Unit - $2,275 per week
  • Travel Nurses Inc.
  • Utica, NY
  • Travel Nurses, Inc. is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Utica, New York...
  • 4/19/2024 12:00:00 AM

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Travel Nurse RN - Med Surg / Telemetry - $2,180 per week
  • Travel Nurses Inc.
  • Utica, NY
  • Travel Nurses, Inc. is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in Utica, New York. Job D...
  • 4/19/2024 12:00:00 AM

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Facilities Coordinator
  • DePaul
  • Utica, NY
  • Overview: The Starting Line Apartments are looking for a skilled maintenance professional to join our team! Under the di...
  • 4/15/2024 12:00:00 AM

Utica (/ˈjuːtɪkə/ (listen)) is a city in the Mohawk Valley and the county seat of Oneida County, New York, United States. The tenth-most-populous city in New York, its population was 62,235 in the 2010 U.S. census. Located on the Mohawk River at the foot of the Adirondack Mountains, Utica is approximately 95 miles (153 kilometers) northwest of Albany, 55 mi (89 km) east of Syracuse and 240 miles (386 kilometers) northwest of New York City . Utica and the nearby city of Rome anchor the Utica–Rome Metropolitan Statistical Area, which comprises all of Oneida and Herkimer counties. Formerly a rive...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Emergency Dispatcher jobs
$37,934 to $48,298
Utica, New York area prices
were up 1.5% from a year ago

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