Employee Performance Specialist develops, implements, and administers programs that evaluate, measure, and improve employee performance. Conducts assessment activities to evaluate and identify the current and emerging skills, competencies, and behaviors required to achieve desired organizational results and prepare for future needs. Being a Employee Performance Specialist designs performance management strategies and processes that measure outcomes, identify areas for improvement, and align teams to organizational goals. Identifies the types of training and development and resources needed to achieve workforce performance improvements. Additionally, Employee Performance Specialist encourages a culture of objective setting and result measurement aligned to pay and rewards using tools, training, and communication. Requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The Employee Performance Specialist work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Employee Performance Specialist typically requires 4-7 years of related experience. (Copyright 2024 Salary.com)
About Employee Navigator
Employee Navigator is a rapidly growing and highly profitable $100M ARR SaaS insurance & HR technology company that works with the nation’s leading insurance carriers, payroll companies & insurance brokers. With over 300 employees across six offices, our products are designed to make it easier for our customers to manage the complexity of employee benefits & HR including benefits administration, employee onboarding and much more. Following our recent acquisition of Enrollease, Inc. (known as Ease in the industry), Employee Navigator is now the leading benefits administration and HR platform in the US for insurance brokers, serving more than 4,000 brokers, over 175,000 companies and more than 14 million employees.
We’ve been named one of the Washington Post’s Top Workplaces six years running…. including during the pandemic! Come join us and help us continue the tradition as well as start new ones!
About the Role
The Client Software Specialist will deliver a world-class experience to our customers. The Client Software team is responsible for guiding our broker clients through key moments of their customer journey, and shares expertise to help all our users become Employee Navigator experts. You’ll be directly responsible for the experience of thousands of customers on Employee Navigator.
*Please note: This is an onsite role five days a week*
Responsibilities
Qualifications:
Bonus Points:
Job Type: Full-time
Benefits:
Schedule:
Work Location: In person