Candidates can be located close to one of our offices in Phoenix, AZ; Las Vegas, NV; Albuquerque, NM or Houston, TX
POSITION SUMMARY
The Employee Relations Specialist role is responsible for supporting the ER Department in reviewing sensitive complaints, planning training initiatives on communication & mitigating risk, conducting and communicating with employees a fair and impartial investigation into alleged misconduct in designated business units across multiple states. The Employee Relations Specialist is a neutral fact finder that conducts investigations in a thoughtful, thorough and objective manner. At the conclusion of the investigation, the Employee Relations Specialist will update Ethics Suite with the written summary disposition and any additional notes or communication outcomes from critical parties involved and/or leadership.
MINIMUM QUALIFICATIONS AND COMPETENCIES
Education /Background:
- The ideal candidate will hold a Bachelor’s Degree in Human Resources, Criminology, Organizational Behavior or a related area (preferred) an Associate’s Degree is required. Minimally have one-two (1-2) years’ experience resolving employee relation and conflict management issues, and mediation. Equivalent combinations of education and experience may meet the qualifications for this position. Candidate will hold a certified HR credential or AWI certification or have the ability to obtain certification within one year of employment. AWI or relevant certification, preferred.
- Candidate will have a thorough understanding of Federal and State Employment Law required for states and/or region they support. Exhibits the ability to learn, navigate and apply laws quickly to other areas upon growth. PC proficiency with various software systems including Office 365, HRIS, and proficiency with ADP Workforce Now preferred.
- Sound judgment, a commitment to compliance and confidentiality, superior written, verbal and interpersonal communication skills and attention to detail are essential functions of the Employee Relations Specialist position. Must be Bilingual English/Spanish. Travel 25 – 35% may be required.