Employee Relations Specialist jobs in Lima, OH

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Bilingual Customer Relations Specialist
  • Valco Companies
  • Coldwater, OH FULL_TIME
  • Summary:

    VAL-CO a leader in commercial poultry, egg, and swine production equipment, specializing in world-famous poultry watering and feeding systems, is currently looking for a Full-Time Customer Relations Specialist in the Coldwater, Ohio facility.

    The Bilingual Customer Relations Specialist role is an individual contributor and member of the Customer Service team. This position reports directly to the Customer Service Manager. Scheduled 40 hours per week, 8:00am 5:00pm with an hour lunch.

    Responsibilities:

    • Maintain timely and effective communication with assigned customers. Offering a superb customer experience as it pertains to the entire order management process.
    • Order management from point of order entry throughout the entire shipping process.
    • Ability to know when issues at hand are beyond the Customer Relations Specialist realm of control. Then having the knowledge to know who to connect your customer with to ensure a seamless level of satisfaction.
    • Proactive communication and the ability to quickly respond to customer inquiries to ensure successful order fulfillment and satisfaction.
    • Resolve problems promptly & efficiently in a manner that retains and promotes customer loyalty.
    • Process Return Material Authorizations (RMA) and coordinate the return and credit process.
    • Maintain order review, past due, and other reports as required.
    • Continuous improvement mindset. Striving to make daily improvements in regard to process, product, and programs.
    • Demonstrate conduct consistent with the Val-Co published core values.
    • All other reasonable duties assigned by the Customer Service Manager.

    Like all VAL-CO employees, the conduct of this employee must be consistent with good character and must be reflective of our company's published core values.

    Starting Salary: 42k depending on experience.

    Requirements:

    • Associate degree in business, marketing or related area or minimum of 3 years of work experience in a fast paced-customer service work environment.
    • International Freight & Logistic experience a plus.
    • Excellent verbal and written communication skills fluent in English and Spanish.
    • Self-motivated and resourceful; ability to multitask and manage time appropriately.
    • Able to work independently with attention to detail and a high level of accuracy.
    • Proficiency in the use of computer software applications including Microsoft Office with an emphasis on Excel and Word.

    What we offer:

    Medical, Prescription, Dental, Vision available 1st of the month after first 30 days; 401(k) with company match; Paid holidays floating holiday; Paid time off personal day; Life insurance; Company provided Short Term Disability after 1 year; Other voluntary benefits - supplemental Short-Term Disability, Long Term Disability, Life Insurance

    **EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status**

  • 1 Month Ago

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Office Specialist
  • Trugreen - Lawn Specialist - Lima Oh
  • Chickasaw, OH FULL_TIME
  • Start at $17 per Hour - Comprehensive Benefits Start at $17 per hour Average income is $850 - $1,200 per week* - Based on hourly rate and average bonuses earned for qualifying specialists meeting perf...
  • 1 Day Ago

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Office Specialist
  • Trugreen - Lawn Specialist - Lima Oh
  • Kettlersville, OH FULL_TIME
  • Start at $17 per Hour - Comprehensive Benefits Start at $17 per hour Average income is $850 - $1,200 per week* - Based on hourly rate and average bonuses earned for qualifying specialists meeting perf...
  • 1 Day Ago

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Lawn Specialist
  • TruGreen - Lawn Specialist - Lima, OH
  • Mendon, OH FULL_TIME
  • TruGreen is Hiring Residential Lawn SpecialistsStart at $17 per Hour - Comprehensive Benefits At TruGreen, we are committed to our customers, our teams, our values, and the science of lawn care. A car...
  • 3 Days Ago

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Specialist, Medical Training
  • Trugreen - Lawn Specialist - Lima Oh
  • Chickasaw, OH FULL_TIME
  • Start at $17 per Hour - Comprehensive Benefits Start at $17 per hour Average income is $850 - $1,200 per week* - Based on hourly rate and average bonuses earned for qualifying specialists meeting perf...
  • 1 Day Ago

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Dietary Manager - Autumn Court
  • HG Ohio Employee Holding Corp
  • Ottawa, OH FULL_TIME
  • Dining Services Manager Autumn Court Benefits & Conditions: Paid Time Off Health, Dental, and Vision Free Basic Life Insurance Disability & Life Insurance GENERAL PURPOSE Manage the operation of the D...
  • 3 Days Ago

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0 Employee Relations Specialist jobs found in Lima, OH area

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QFSE Supervisor
  • The Judge Group
  • Lima, OH
  • QFSE SupervisorThe QFSE Supervisor participates in overseeing food safety and quality activities including maintaining t...
  • 3/28/2024 12:00:00 AM

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New Grad, HR-in-Training
  • Cenovus Energy, Inc.
  • Lima, OH
  • Worker Type: Employee Group: US Operations Department Job Post End Date: 03/31/2024 NEW GRAD: HR-IN-TRAINING Start Date:...
  • 3/28/2024 12:00:00 AM

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Human Resources Assistant
  • Copeland
  • Sidney, OH
  • If you are a Human Resources Assistant professional looking for an opportunity to grow and develop, Copeland has an exci...
  • 3/27/2024 12:00:00 AM

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Flagger 2 (Lima, OH)
  • RoadSafe Traffic Systems
  • Lima, OH
  • Description Are you tired of working in deadend Warehouse jobs with no benefits (this is not a warehouse position), or d...
  • 3/27/2024 12:00:00 AM

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Retail Cashier
  • Sam's Club
  • Lima, OH
  • Position Summary... Want to make a lot of people's day? Our Member Frontline Cashier Associates are the heart of our fro...
  • 3/27/2024 12:00:00 AM

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Medical Coding Specialist
  • KeyBridge Medical Revenue Care
  • Lima, OH
  • About Us We are seeking intelligent individuals with diverse backgrounds people, who like to ask questions, solve proble...
  • 3/26/2024 12:00:00 AM

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Licensed Practical Nurse (LPN) or Medical Assistant (MA) St. Ritas Internal Medicine
  • Bon Secours Mercy Health
  • Lima, OH
  • At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectivenes...
  • 3/25/2024 12:00:00 AM

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Bilingual Customer Service Specialist (Spanish)
  • Sherwin-Williams
  • Lima, OH
  • Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their que...
  • 2/8/2024 12:00:00 AM

Lima (/ˈlaɪmə/ LY-mə) is a city in and the county seat of Allen County, Ohio, United States. The municipality is located in northwestern Ohio along Interstate 75 approximately 72 miles (116 km) north of Dayton and 78 miles (126 km) south-southwest of Toledo. As of the 2010 census, the city had a population of 38,771. It is the principal city of and is included in the Lima, Ohio metropolitan statistical area, which is included in the Lima–Van Wert–Wapakoneta, OH, combined statistical area. Lima was founded in 1831. The Lima Army Tank Plant, built in 1941, is the sole producer of the M1 Abrams....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Employee Relations Specialist jobs
$54,810 to $72,569
Lima, Ohio area prices
were up 1.3% from a year ago

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Executes employee satisfaction surveys and compile data, formulates and recommends program goals and objectives in all areas of employee relations and engagement based on results.
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