Employee Relocation Representative jobs in Mcallen, TX

Employee Relocation Representative facilitates the relocation process and performs all administrative duties pertaining to relocation. Assists the employee and/or family on all facets of relocation, including sale of current residence, lease cancellation, home purchase or rental, realtor selection, mortgage assistance, and movement of household goods. Being an Employee Relocation Representative is responsible for minimizing time consumed and moving costs. Manages payments of associated services and reimbursements of related expenses. Additionally, Employee Relocation Representative may require a bachelor's degree. Typically reports to a supervisor or manager. The Employee Relocation Representative works on projects/matters of limited complexity in a support role. Work is closely managed. To be an Employee Relocation Representative typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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OIEC - Call Center Agent (CSR II) - Laredo
  • OFFICE OF INJURED EMPLOYEE COUNSEL
  • Laredo, TX FULL_TIME
  • OIEC - Call Center Agent (CSR II) - Laredo (00041587)
    Organization: OFFICE OF INJURED EMPLOYEE COUNSEL
    Primary Location: Texas-Laredo
    Work Locations: Laredo Field Office (448-LARFO) 500 E Mann Rd Suite B-2 Laredo 78041

    Job: Office and Administrative Support
    Employee Status: Regular
    Schedule: Full-time
    Standard Hours Per Week: 40.00
    Travel: Yes, 5 % of the Time
    State Job Code: 0134
    Salary Admin Plan: A
    Grade: 13
    Salary (Pay Basis): 3,333.34 - 3,333.34 (Monthly)
    Number of Openings: 2
    Overtime Status: Non-exempt
    Job Posting: Apr 19, 2024, 8:36:04 AM
    Closing Date: Ongoing
    Description

    Status
    : Internal/External-OIEC employees and the general public
    Job Posting #: 00041587
    Location: Laredo
    Travel required: 5%
    FLSA Status: Customer Service Representative II – Non-Exempt
    Tentative start date: June 2024
    Do you have a passion for public service and enjoy making a difference? Don’t miss out on this opportunity. The Office of Injured Employee Counsel (OIEC) is hiring! Apply now if you’re looking for a rewarding career in public service.

    You’ll love the Benefits of Working at OIEC:
    • Flexible work schedules. Hours of operation are Monday – Friday, 8am – 5pm, with weekends off
    • Hybrid work schedule, if applicable
    • 96 hours of accrued vacation a year
    • 96 hours of accrued sick leave a year
    • 20 holidays every year
    • Career advancement opportunities
    • Free parking
    • Free comprehensive medical insurance for full-time employees and 50% off premium costs for dependents (state pays other 50%)
    OIEC is the state agency that helps injured employees with their Texas workers’ compensation claims. The agency assists, educates, and advocates on their behalf. OIEC provides services in 20 offices across the state. Agency services include advocacy, customer service, and dispute assistance through OIEC’s Ombudsman Program.
    Call Center Agent – Laredo (Customer Service Representative II) – 2 Positions
    The Call Center Agent (CCA) is on the front lines and is the first point of contact with our agency to assist the injured employees of Texas. You will be responsible for taking a high volume of inbound phone calls in a fast-paced environment and providing our customers with a positive, helpful experience. You will provide information and assistance to injured employees about the workers’ compensation system and answer general questions regarding workers’ compensation benefits, laws and rules, and policies and procedures. The CCA answers customer service calls through a phone call queue and assists injured employees with claim specific questions and appropriate referrals to social services with other state agencies. The CCA works under general supervision, with limited latitude for the use of initiative and independent judgment.

    This position works remotely (telecommutes), but there may be times when you report to the office to perform job duties, attend meetings, and training, etc.
    To qualify for REMOTE work, qualified candidates must have reliable, high-speed internet.

    This position:
    • Provides preliminary information and general assistance in claim activities.
    • Verifies, updates, and corrects claim information in a computer system.
    • Reviews and logs receipt of forms, incoming mail, and faxes.
    • Documents all customer contact.
    • Attempts to resolve claim disputes by contacting insurance adjusters and/or health care providers.
    • Explains and provides information about rights, responsibilities, and services.
    • Refers unresolved disputes to the appropriate staff.
    • Assists injured employees on the phone call queue.
    • Assists with contacting appropriate licensing boards for complaints against health care providers.
    • Updates correspondence letters, and claim folders for the ombudsmen.
    • May handle requests to re-schedule hearings and meetings for ombudsmen.
    Qualifications

    This position requires:
    • Graduation from high school or equivalent.
    • Eighteen months full-time, call center experience in a customer service representative capacity.
    Preferences for this position include:
    • Three years call center experience.
    • Experience in workers’ compensation claims related processes; insurance carrier; health care; and/or social work.
    • Bilingual speaker – English/Spanish
    This position requires demonstrated knowledge of:
    • Microsoft Word and Outlook.
    This position requires demonstrated skill in:
    • Explaining complex information to others.
    • Providing excellent customer service.
    • Use of correct grammar, punctuation, and spelling.
    This position requires the demonstrated ability to:
    • Maintain confidentiality.
    • Continually display a positive attitude.
    • Handle multiple tasks simultaneously.
    • Learn, remember, and explain complex concepts.
    • Communicate effectively both verbally and in writing including active listening skills.
    How to apply
    Before you apply, please click, or copy and paste the following link into your browser for more information about working for the Office of Injured Employee Counsel (OIEC): OIEC LINK

    All applications must contain complete job histories, including job title, dates of employment, name of employer, manager’s name and phone number, and a description of duties performed. We may reject applications that do not include all the required information. Resumes do not take the place of this required information.

    Submitted through Work in Texas
    Work in Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, please go to CAPPS Career Center to register or log in and access your profile. Click on the following link: CAPPS TALEO Career Section

    Criminal background checks will be conducted on all final candidates. An applicant who has been convicted of a criminal offense relevant to the position may be disqualified from employment.

    Equal employment opportunity: OIEC does not discriminate based on race, color, national origin, gender, religion, age, or disability in employment or in the provision of services. Any request for reasonable accommodation needed during the application process should be directed to OIECHR@oiec.texas.gov.

    Please note: Unless specifically and expressly stated otherwise, regular attendance is an essential function of every OIEC job.

    Employment Preferences

    Former Foster Youth Preference
    An individual who was under the permanent managing conservatorship of the Department of Family and Protective Services on the day preceding the individual’s 18th birthday is entitled to a preference in employment with a state agency over other applicants for the same position who do not have a greater qualification. Tex. Gov’t Code, Section 672.002.

    Military employment preference
    Senate Bill 1376, 88th Legislature, Regular Session, Section 657.002 requires State agencies to give military employment preference in employment and retention. Please see more details on our job page.
    In order to receive a military employment preference for any position, the following documents are required to be submitted with your application, as applicable:
    • Veteran: DD Form 214
    • Surviving spouse of a veteran who has not remarried: Marriage Certificate and DD Form 1300 or appropriate documentation
    • Orphan of a veteran killed while on active duty: Birth Certificate and DD Form 1300 or appropriate documentation
    • Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty: Marriage Certificate and copy of spouse's active duty military orders
    • Spouse of a veteran with disability and is the primary income for household: Marriage Certificate, Veterans DD Form 214, and VA Benefits Summary Letter showing disability rating
    Documentation must be attached before military preference can be granted, and all personal and/or sensitive information (i.e. Social Security Number, DOB) must be redacted from any attached documents.
    For help translating your military work experience, including training courses on civilian job terminology, skill sets, and qualifications or requirements, click or copy this URL into your browser: www.texasskillstowork.com
    Applicable Military Occupational Specialty (MOS) codes are included, but are not limited to the following:
    15P, 42A, 56M, 68G, 420A, RS, SN, YN, YNS, 741X, PERS, 0100, 0111, 4133, 0170, 3F1X1, 3F5X1

    Click or copy and paste the following link into your browser to access Military Crosswalk information:
    https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AdministrativeSupport.pdf
  • 1 Day Ago

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Audiologist - Recruitment/Relocation Incentive Approved
  • US Veterans Health Administration
  • Allen, TX FULL_TIME
  • Duties The Audiologist: conducts, plans, and coordinates all clinical and administrative aspects of a full range of services associated with contemporary audiology practice. Clinical duties and respon...
  • Just Posted

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Grocery Store Employee
  • Has Morgan Industries
  • Pharr, TX PART_TIME,FULL_TIME
  • Store Employee at Grocery store Full time, part time: Working in all aspects of the store Pay 8-9 per hour, store staff starting Job Types: Full-time, Part-time Pay: $8.00 - $9.00 per hour Expected ho...
  • 20 Days Ago

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Mas Pharr ***STORE EMPLOYEE
  • Siempre Grocery
  • Pharr, TX PART_TIME,FULL_TIME
  • Responsibilities include but are not limited to: · Greet customers and provide them with excellent customer service · Receive inventory and inspect it for any damages · Discard all expired items accor...
  • 1 Day Ago

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Optometrist - Doctor of Optometry (Employee)
  • Now Optics
  • Allen, TX FULL_TIME
  • Optometrist Location: In-store location Salary Range: 180,000-250,000 Physicians Eyecare Group is looking for a high-energy, innovative, and caring Optometrist who shares our passion for making eye ca...
  • 28 Days Ago

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Elsa ***STORE EMPLOYEE
  • Siempre Grocery
  • Elsa, TX PART_TIME,FULL_TIME
  • Responsibilities include but are not limited to:· Greet customers and provide them with excellent customer service· Receive inventory and inspect it for any damages· Discard all expired items accordin...
  • 30 Days Ago

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0 Employee Relocation Representative jobs found in Mcallen, TX area

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Senior Medical Science Liaison-Women's Healthcare Nevada Utah
  • Bayer
  • At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where 'Health for a...
  • 4/24/2024 12:00:00 AM

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Senior Medical Science Liaison-Women's Healthcare Nevada Utah
  • Bayer
  • At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where 'Health for a...
  • 4/24/2024 12:00:00 AM

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Senior Medical Science Liaison-Women's Healthcare Northern California
  • Bayer
  • At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where 'Health for a...
  • 4/24/2024 12:00:00 AM

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TRICARE Beneficiary Services Representative - Naples, Italy
  • Leidos
  • Naples, NA
  • Description Are you looking for your next “great mission” professionally? Do you have more to give, want to learn new sk...
  • 4/9/2024 12:00:00 AM

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TRICARE Beneficiary Services Representative - Naples, Italy
  • Leidos
  • Naples, NA
  • Description Are you looking for your next “great mission” professionally? Do you have more to give, want to learn new sk...
  • 4/1/2024 12:00:00 AM

McAllen is the largest city in Hidalgo County, Texas, United States, and the 22nd-most populous city in Texas. It is located at the southern tip of the state in the Rio Grande Valley. The city limits extend south to the Rio Grande, across from the Mexican city of Reynosa, and McAllen is about 70 mi (110 km) west of the Gulf of Mexico. As of 2017, McAllen’s population was estimated to be 142,696. It is the fifth-most populous metropolitan area in the state of Texas, and the binational Reynosa–McAllen metropolitan area counts a population of nearly 1.52 million. From its settlement in 1904, the ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Employee Relocation Representative jobs
$46,172 to $59,662
Mcallen, Texas area prices
were up 1.2% from a year ago

Employee Relocation Representative in Juneau, AK
The Employee Relocation Representativewill provide day-to-day support to the Talent Acquisition/Staffing team and will help recruit, relocate, and retain potential candidates.
January 21, 2020