Energy Dispatch Supervisor supervises the operations and activities of an energy dispatch control room. Oversees the work of dispatchers and ensures compliance with company policies, practices, and procedures. Being an Energy Dispatch Supervisor requires at least an associate degree. Typically reports to a manager/head of unit. The Energy Dispatch Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be an Energy Dispatch Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
We are seeking an experienced Service Dispatch Manager to join our team. We are looking for a motivated, customer service oriented responsible for managing field technician schedules, providing service to customers over the phone, ordering parts and proactively reaching out to customers to generate more business. This position requires strong organizational and administrative skills, leadership, and the ability to handle multiple tasks simultaneously.
Duties:
- Order parts and equipment needed by our technicians
- Handle incoming and outgoing correspondence with customers, including mail, email, and phone calls. Must be comfortable proactively reaching out to customers for upselling
- Manage calendars - meetings, appointments, and travel arrangements for technicians
- Maintain electronic and physical filing systems
- Leadership: Day to day management of maintenance staff. Ensuring they are on time, prepared, and reporting any issues to upper management
Required Skills:
- Proven experience managing a fleet of technicians or employees that work in the field. This includes cordinating customers escalating issues, managing scheduling for multiple calendars in a logical coordinated manner, and upselling customers to fill field technician calendars.
- Strong organizational and time management skills
- Leadership skills
- Comfortable and motivated to make outbound sales calls. **This position is eligible for an bonus incentive plan**
- Exceptional phone etiquette and communication skills
If you are a detail-oriented individual with excellent organizational skills and the ability to manage multiple tasks effectively, we encourage you to apply for the position of Office Administrator. Join our team and contribute to the smooth operation of our office.
Job Type: Full-time
Pay: $24.00 - $34.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Work Location: In person
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0 Energy Dispatch Supervisor jobs found in Lompoc, CA area