Energy Representative jobs in Saint Paul, MN

Energy Representative is responsible for providing energy efficiency advice to customers. Develops, communicates, and monitors programs related to energy efficiency, sustainability, waste management, and environmental impact. Being an Energy Representative develops and distributes educational material; evaluates and recommends alternatives to existing systems or processes. May require a bachelor's degree in area of specialty. Additionally, Energy Representative typically reports to a manager or head of a unit/department. To be an Energy Representative typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)

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Customer Service Representative
  • CenterPoint Energy
  • Minneapolis, MN FULL_TIME
  • Center Point Energy is looking for a Customer Service Representative to join our Team, located in Minneapolis, MN.

    Salary - $23.89 hr.
    You will have the ability to provide quality, prompt and accurate responses to customer inquiries, complaints, or sales/promotional opportunities for CenterPoint Energy gas and/ or electric customers in a fast paced, high-volume environment. Performs direct customer contact through various channels including phone, email, and chat.  Completes administrative functions and data entry. 

    We want you to know
    CenterPoint Energy and its predecessor companies have been in business for more than 150 years. Our vision to lead the nation in delivering energy, service and value drives our strategy and performance. We have an unwavering commitment to safely and reliably deliver electricity and natural gas to millions of people.
    Diversity and Inclusion

    CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce.
    At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve.

    What we bring to you
    • Competitive pay
    • Paid training
    • Benefits eligibility begins on your first day
    • Subsides metro and parking discounts
    • Flexible work schedule, paid holidays and paid time off
    • Access to discounts at fitness clubs and an on-site wellness center at our headquarters in Houston
    • Professional growth and development programs including tuition reimbursement
    • 401(k) Savings Plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution with immediate 100% vesting.
    To be successful in this role you will:
    • Respond to all questions relating to all Company customer service inquiries via verbal and/or written communication with a focus on one call resolution
    • Issue orders to establish or discontinue gas service or to establish gas service
    • Resolve billing inquiries, perform account adjustments, negotiate payment arrangements and deposit amounts, processes online customer service and electronic billing inquiries and follows-up on customer accounts
    • Negotiate and/or accept payments and payment arrangements with delinquent customers that achieve mutually agreed upon terms and conditions following outlined policies
    • Manage customer complaints within guidelines of company policy to ensure consistency and the highest quality of customer service.  Provide follow-up by completing appropriate records and documentation.
    • Maintain current knowledge of Company systems, policies, procedures, reporting and other information to identify customer needs and ensure customer satisfaction
    • Consider each customer contact as an opportunity to sell or promote additional value-added products or services offered by the company (i.e. IVR, Web, etc.)
    Your background includes:
    • Require a high school education or GED
    • Requires one (1) year of customer service experience.
    A bonus to:
    • Possess working knowledge of a PC, mainframe computer systems, data entry proficiency, strong time-management, and organizational follow-up skills.
    • Exhibit desirable and appropriate professional behavior including integrity and the ability to get along with others.
    • Able to establish and build customer loyalty by expressing empathy toward customers and providing solutions to meet our customer needs.
    • Able to work well in a team-based environment to accomplish assignments and achieve objectives.
    • Able to communicate effectively with employees, management, and others, both orally and in writing.
    • Able to meet all competency-based assessments and other selection criteria as determined by the Human Resources Department for this position.  Present performance level, relevant experience, structured interview and demonstrated skills will also be considered in determining qualifications.
    • Must not be on any steps regarding the disciplinary process.
    • Able to demonstrate commitment to compliance with applicable laws and regulations, the Company’s Ethics and Compliance Code of Conduct, and other Company policies and procedures and do so consistently, take all required training courses and do so timely.
    • Able to demonstrate respect for all individuals, adhere to the Company’s values and business practices and do so consistently.

    CenterPoint Energy is an Equal Opportunity Employer looking to employ and advance in employment qualified minorities, females, people with disabilities, and veterans.

     

  • 22 Days Ago

5
Customer service representative
  • 5hour energy
  • Minneapolis, MN FULL_TIME
  • Description : Whoare Customer Service Representatives (CSRs) What is their role in the growth andfunctioning of your business What are the daytoday activities theytake care of If youre looking to expa...
  • Just Posted

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Material Services Representative- LCL12
  • CenterPoint Energy
  • Minneapolis, MN FULL_TIME
  • CenterPoint Energy and its predecessor companies have been in business for more than 150 years. Our Vision: Our vision is to become the most admired utility in the United States through the execution ...
  • Just Posted

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Field Marketing Representative
  • Home Energy Center
  • Apple Valley, MN PART_TIME,FULL_TIME
  • Join an award winning, fast growing, goal crushing, proven team of professionals and earn between $21.00 and $28.00 per hour! We are looking to fill this position immediately. If you want to join an e...
  • Just Posted

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Energy Programs Specialist
  • Avant Energy
  • Minneapolis, MN FULL_TIME
  • Avant Energy is seeking an Energy Programs Specialist to join our Energy Operations practice. We’re looking for someone who wants to make a difference in client communities as part of a high performin...
  • 1 Month Ago

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Energy Rating Field Inspector
  • The Energy Network Worldwide LLC
  • Plymouth, MN FULL_TIME
  • Energy Rating Field Inspector - Home Energy Rating (HERS)TENww a leader in the building science and construction field, works with our clients to help them build durable, comfortable, and energy-effic...
  • 27 Days Ago

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0 Energy Representative jobs found in Saint Paul, MN area

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Outside Sales Representative
  • Arrow Building Center
  • Oakdale, MN
  • Founded in 1903, Arrow Building Center's full-service lumberyards, specialty divisions, and state-of-the-art components ...
  • 3/28/2024 12:00:00 AM

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Sales Account Representative
  • ULINE
  • Minneapolis, MN
  • Minneapolis, Minnesota Sales Account Representative Looking to launch your sales career? Then you belong at Uline! As a ...
  • 3/27/2024 12:00:00 AM

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Field Representative
  • KFI Engineers PC
  • Saint Paul, MN
  • Job Description Job Description POSITION SPECIFICATION Position Field Representative, Industrial, Process and Agribusine...
  • 3/27/2024 12:00:00 AM

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Sales Representative
  • Core-Mark
  • Minneapolis, MN
  • Company Description Core-Mark, a Performance Food Group Company, is part of a Fortune 150 company that continues to grow...
  • 3/26/2024 12:00:00 AM

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Retail Merchandising Representative – FT
  • CROSSMARK
  • Saint Paul, MN
  • Job Posting: The Retail Merchandising Representative plays a vital role in promoting Ferrero products, which include ico...
  • 3/25/2024 12:00:00 AM

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Technical Sales Representative
  • EcoLab
  • Minneapolis, MN
  • As the industry leader in water technology, we’re growing and need talented people like you to help us continue to prote...
  • 3/18/2024 12:00:00 AM

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Territory Sales Representative
  • Patterson
  • Eagan, MN
  • Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of o...
  • 2/23/2024 12:00:00 AM

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Outside Sales Representative
  • AmeriPro Roofing
  • Eagan, MN
  • AmeriPro Roofing, one of the largest residential roofing contractors in the nation is immediately Hiring Outside Sales R...
  • 9/18/2023 12:00:00 AM

Saint Paul's history and growth as a landing port are tied to water. The city's defining physical characteristic, the confluence of the Mississippi and Minnesota Rivers, was carved into the region during the last ice age, as were the steep river bluffs and dramatic palisades on which the city is built. Receding glaciers and Lake Agassiz forced torrents of water from a glacial river that undercut the river valleys. The city is situated in east-central Minnesota. The Mississippi River forms a municipal boundary on part of the city's west, southwest, and southeast sides. Minneapolis, the state's ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Energy Representative jobs
$82,455 to $98,258
Saint Paul, Minnesota area prices
were up 1.4% from a year ago

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