Engagement Coordinator jobs in Kingsport, TN

Description

Position Qualifies for Hiring Bonus if Benefit Eligible

Company Mission Statement:

Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services.

Comprehensive Benefits Package:

• Medical, Dental and Vision Insurance
• Flex Spending Account
• Health Spending Account
• Company-Paid Life Insurance
• Short Term Disability
• 401(k)
• Paid Holidays
• Paid Vacation and Sick Leave
• Employee Assistant Program
• Referral Bonus Opportunities
• Extensive Internal Training Program

PayScale:

Licensed Clinician:
Remote- $24.04(Provisional)- $26.44/hr. (Fully Licensed)
Community based- $26.44(Provisional)- 28.85/hr. (Fully Licensed)

Qualified Professional (QP): 
Remote- $21.63- $23.07/hr.
Community Based- $24.04- $25.48/hr.

Summary:

Under indirect supervision, provides, oversees, and/or administers a wide range of psychosocial evaluation/assessment, diagnostic, counseling therapy, crisis intervention services in a high-intensity clinical environment which requires a high degree of independent decision-making.  Most aspects of this job require clinical assessment and evaluation skills to consumers that report in crisis to a variety of community settings including magistrate’s office, community sites, and DAYMARK Service Areas in crisis.   Case management/supportive services for disposition of cases is also a core function of this job.

Essential Duties and Responsibilities:

• Carries a cell phone/pager and provides immediate telephonic response to calls from consumers, hospitals, DAYMARK Service Sites, professional healthcare offices, magistrate offices, jails and answering services (i.e., within 15 minutes of receiving calls).  Gathers information from calls received and responds appropriately. Provides on-site assessment and evaluative services to consumers when requested from hospitals, jails, LME or other agencies as well as direct requests from consumers.  Face to face responses must occur within 2 hours of request for an emergent assessment, and within 48 hours for an urgent assessment. Provides face-to-face assessment as required using necessary clinical skills while meeting all regulatory requirements to ensure reimbursement for services.  Direct service care may also involve consultation with hospital staff, law enforcement, family members or support network as deemed necessary or clinically appropriate.
• Provides indirect services (e.g., case management and supportive services) to place a patient into a secure inpatient setting and/or arranges for discharge from the emergency room and/or DAYMARK Service Site to a lower level of care.
• Provide Mobile Crisis management follow up as needed to consumers who have received initial MCM services and require follow up to ensure they do not return to a state of crisis and are able to access appropriate non-crisis services.
• Other duties as assigned by the supervisor
• Consults with other local providers and answering services by telephone and occasionally takes out involuntary petition at the local magistrates office when necessary.

Units Billed Minimum Requirement:

There are 15 units per week of productivity standard to meet.  The clinician is expected to collect the necessary information needed for reimbursement for the assessments that are done by the clinician.  The clinician is also expected to turn in appropriate paper work so that assessments, intakes, evaluations, screenings, assertive outreach and case support may be billed when appropriate.  

Special Attributes:  Strong evaluative and clinical assessment skills needed. Must be able to get along well with other professionals to build collaboration in the work environment of multiple providers, Community settings, local jails, magistrates offices and local emergency rooms. Must have the ability to gain information, make assessments and build rapport with consumers and families while they are in crisis. Must have the ability to make sound decisions in emergency situations.

Supervisory Responsibilities:  None unless supervising a student and/or training a co-worker.

Qualification Requirements:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: Must be able to demonstrate 1 year of experience providing crisis care in assertive outreach, assertive community treatment, emergency departments, inpatient units, or other services providing comprehensive emergency/crisis services. Doctorate degree in Psychology, MSW in Social Work or Registered Nurse from an accredited college or university and fully licensed in their perspective field with one or more years of experience in emergency services.  Applicants with master’s degrees who are provisionally licensed or licensed eligible as clinical social workers, professional counselors, substance abuse counselors and marriage and family counselors will be given consideration for employment. LCSW and LCAS staff is expected to complete first evaluation training and provide first evaluations in the community. Psychologist staff is expected to provide first evaluations in the community.  Clinical staff with a Bachelor’s degree in a human services field able to demonstrate experience in crisis services will be considered.

Qualifications