Enrollment & Billing Manager jobs in Washington

Enrollment & Billing Manager manages staff responsible for enrollment and billing operations for an insurance company. Ensures that information is processed accurately and appropriately. Being an Enrollment & Billing Manager trains staff on organizational policies and ensures policies are followed at all times. Provides guidance to junior staff on more complex enrollment or billing issues. Additionally, Enrollment & Billing Manager typically requires a bachelor's degree. Typically reports to the head of a unit/department. The Enrollment & Billing Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Enrollment & Billing Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Enrollment & Orientation Manager
  • Western Washington University
  • Bellingham, WA FULL_TIME
  • Position Title
    Enrollment & Orientation Manager

    About the University

    Western Washington University, with over 16,000 students in seven colleges and the graduate school, is nationally recognized for its educational programs, students and faculty. The campus is located in Bellingham, Washington, a coastal community of 90,000 overlooking Bellingham Bay, the San Juan Islands and the North Cascades Mountain range. The city lies 90 miles north of Seattle and 60 miles south of Vancouver, British Columbia. Western is the highest-ranking public, master's-granting university in the Pacific Northwest, according to the 2022 U.S. News & World Report rankings.

    Western Washington University is committed to achieving excellence through advancing inclusive success, increasing our Washington impact, and focusing on transformational education grounded in the liberal arts and sciences and based on innovative scholarship, research, and creative activity. Western's greatest strength is the outstanding students, faculty, staff, and alumni/ae who make up its community. Western supports an inclusive governance structure for all and provides a learning and working environment in which everyone can thrive. In pursuit of this excellence, individual employees are expected to establish and maintain productive and effective inclusive working relationships amongst diverse populations including staff, faculty, administration, student, and external constituents. Further, individual employees are expected to have the ability to operationalize sustainability concepts (economic, societal, environmental) into all aspects of performing their job duties.



    About the Department
    Fairhaven College supports Western's mission, which states that together with our students, staff, and faculty, we are committed to making a positive impact in the state and the world with a shared focus on academic excellence and inclusive achievement. We encourage applications from women, people of color, people with disabilities, veterans, and other candidates from underrepresented backgrounds and with diverse experiences interested in this opportunity.

    Fairhaven College cultivates critical consciousness through transformative, creative, inquiry-based learning to empower students to pursue social, economic, and environmental justice. Our students practice accountability and leadership in their quest for critical interdisciplinary understanding by developing their own areas of study.



    About the Position

    This position is responsible for the development and implementation of a comprehensive recruitment, admissions, orientation, and enrollment process for Fairhaven College of Interdisciplinary Studies at Western Washington University. Upholding the College’s strategic vision, this position actively works to provide access and support to a diverse student body by fostering and strengthening relationships with student populations and communities. The Enrollment & Orientation Manager (EOM) assumes the full duties of recruiting prospective students, advising students through the application process and initial course schedules, and serves as the lead point person in the College for new student orientation programming. The EOM serves as a critical member of the Fairhaven College Enrollment Management Team and actively participates in the planning, coordination, and implementation of college strategy, outreach, and promotion efforts.

    This is a full-time, 12-month position that includes occasional regional travel, primarily within the State of Washington, and includes some evening and weekend hours.

    The EOM reports to the Fairhaven College Academic Services Manager and works closely and collaboratively with the Fairhaven College Dean, faculty, staff, and students to implement outreach, enrollment, and recruitment goals as defined by the college.

    Position Duties and Responsibilities

    College outreach & recruitment promotion, outreach, admissions advising (40%)

    • Lead coordination, planning, and execution of college recruitment activities and initiates recruitment strategies with Fairhaven programs, including the design and implementation of recruitment campaigns for both new first year/transfer students as well as current WWU students. This may include local or regional recruitment or outreach travel.
    • Consult and provide feedback on Fairhaven print and web marketing and communication pieces. Collaborate with WWU marketing and graphic design to create and update marketing and outreach print materials for the College in support of recruitment and orientation.
    • Management of response to all prospective student/family inquiries, including provision of advising and guidance on the admissions processes to WWU and Fairhaven College
    • Collaborate with stakeholders within and outside of the College to respond to reporting needs concerning admission data. Monitor trends and make adjustments to enrollment, as necessary in collaboration with the Enrollment Management team.
    • Initiate, facilitate and strengthen relationships between Fairhaven College and external community partners such as high schools, community and technical colleges, tribal colleges, and community agencies and nonprofits.
    • Advise students about Fairhaven courses and main-campus courses to assist students’ course mapping and academic planning.
    • Providing information for students regarding Fairhaven scholarship and grant programs

    Enrollment management, application review & documentation (30%)

    • Management of Fairhaven College admissions process, including evaluation of student applications through interviewing, advising conversations, interest sessions, and workshops.
    • Manage caseload of new Fairhaven students and for first quarter advising.
    • Maintain records of current and prospective students.

    Orientation and enrollment programming/advising (20%)

    • Lead in the development and implementation of new student orientation, quarterly registration of new students, and other college and university-wide activities in collaboration with university academic advising and new student orientation programs.

    Collaborative participation in overall college governance, events and operations. (10%)

    • Representation of Fairhaven College as liaison with Western Washington University Academic Advising and Student Achievement Center.
    • Coordination of opportunities for Fairhaven faculty, staff, alumni, and students to participate in community outreach efforts, including events for prospective and admitted students, orientation sessions, and other special programming as needed.
    • Train and supervise student employees

    Required Qualifications
    • Bachelor’s Degree from an accredited college or university or Associates degree plus at least five years of higher education professional experience.
    • Excellent skills in interpersonal communication, written communication and public presentation.
    • Ability to troubleshoot a problem through bureaucratic management systems/processes.
    • Demonstrated ability to work effectively with diverse populations and commitment to areas of accessibility, diversity, inclusion, and equity.
    • Direct student services, counseling, or academic advising experience.
    • Display strong planning and organizing skills, attention to detail, and ability to produce desired results.
    • Demonstrated ability to work effectively in a strong collaborative team environment.
    • Demonstrated ability to effectively manage multiple priorities.
    • Proficiency with MS Office Suite.

    Preferred Qualifications
    • Bilingual ability (e.g. Spanish, Mandarin, etc.)
    • Demonstrated knowledge of andragogy and student development theory.
    • Knowledge and/or experience with interdisciplinary, student-centered, alternative academic programs.
    • Experience in college or university admissions, advising and recruitment.
    • Experience collaborating with faculty and/or university administration.
    • Experience organizing and developing recruitment and/or orientation events.
    • Experience with Banner, student information systems, OnBase, Slate, or other document management systems
    • Administrative experience in higher education student and/or academic affairs.

    Conditions of Employment
    All employees must comply with our Immunization policies, including Proof of Rubeola Measles Immunity within 60-days of hire. Please reach out to HR@wwu.edu if you need information regarding medical or religious exemption and applicable accommodations.

    [This position requires a fingerprint background check.]



    Salary
    Hiring range for position is $59,292 - $68,186/year. Through longevity position tops out at $77,079/year.

    Benefits Information

    Benefits Overview for Administrative Professional Position.



    Application Instructions

    A cover letter and resume are required and should address your experience related to the position responsibilities and the required and preferred qualifications. Please include the names and contact information of three professional references. References will only be contacted if necessary, with notice provided beforehand.



    Closing Date Notes

    Application review begins November 9, 2023; position is open until filled.


    Western Washington University (WWU) is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, WWU does not discriminate on the basis of race, color, creed, religion, national origin, sex (including pregnancy and parenting status), disability, age, veteran status, sexual orientation, gender identity or expression, marital status or genetic information in its programs or activities, including employment, admissions, and educational programs. See WWU’s Policy on Ensuring Equal Opportunity and Prohibiting Discrimination and Retaliation. Inquiries may be directed to the Office of Civil Rights and Title IX Compliance, Title IX and ADA Coordinator, Western Washington University, Old Main 126 (MS 9021), 516 High Street, Bellingham, WA 98225; 360.650.3307 (voice) or 711 (Washington Relay); crtc@wwu.edu

    WWU is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request an accommodation, please contact Human Resources Disability Services, 360.650.3303 or 711 (Washington Relay).

    Annual Security and Fire Safety Report: This report is provided pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act ("The Clery Act"). It includes statistics for the previous three calendar years concerning reported crimes that occurred on Western's campus; in certain off-campus buildings or property owned or controlled by Western; and on public property within, or immediately adjacent to and accessible from, the campus. The report also includes institutional policies concerning campus security, such as policies concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. You can obtain a copy of this report in printed or alternate formats by contacting the Office of the Vice President for Enrollment and Student Services at vpsa.office@wwu.edu. The report can be found at: Annual Security and Fire Safety Report.

    All new employees must comply with the immunization policy and show employment eligibility verification as required by the U.S. Citizen and Immigration Service before beginning work at WWU. A thorough background check will be conducted on all new hires which includes a sexual misconduct background check.

  • 19 Days Ago

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Outreach and Enrollment Manager
  • NATUREBRIDGE
  • Port Angeles, WA OTHER
  • Job Details Job Location: Olympic National Park - Port Angeles, WA Position Type: Full Time Salary Range: $50,000.00 - $55,000.00 Salary/year DescriptionWho We Are: NatureBridge provides best-in-class...
  • 11 Days Ago

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Billing Manager
  • Robert Half
  • Seattle, WA OTHER
  • Robert Half is working with leading, fast-paced SaaS company who is currently on the lookout for a skilled Billing Manager who has a strong background in Billing and proficiency in Zuora to join their...
  • 13 Days Ago

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Medical billing coding
  • My Medical Billing Career
  • University Place, WA FULL_TIME
  • START TRAINING FOR YOUR NEW MEDICAL CAREER TODAY! Graduate employment services may be available once training is complete. This posting is for Career Training Services, provided by our network of scho...
  • 3 Days Ago

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Medical billing coding
  • My Medical Billing Career
  • Sumner, WA FULL_TIME
  • Interested in a career in the Medical Billing & Coding field? My Medical Career can help! START TRAINING FOR YOUR NEW MEDICAL CAREER TODAY! Graduate employment services may be available once training ...
  • 3 Days Ago

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Medical billing coding
  • My Medical Billing Career
  • Graham, WA FULL_TIME
  • Interested in a career in the Medical Billing & Coding field? My Medical Career can help! START TRAINING FOR YOUR NEW MEDICAL CAREER TODAY! Graduate employment services may be available once training ...
  • 4 Days Ago

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CUSTOMER SERVICE & ENROLLMENT MANAGER (FULL-TIME)
  • Bear Paddle
  • Naperville, IL
  • CUSTOMER SERVICE & ENROLLMENT MANAGER (FULL-TIME) Naperville, IL Area Management Description Bear Paddle is a facility d...
  • 3/29/2024 12:00:00 AM

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Vice President for Enrollment Management
  • Lourdes University
  • Sylvania, OH
  • Job Type Full-time Description Job Summary Lourdes University seeks an innovative, highly skilled, and strategic leader ...
  • 3/27/2024 12:00:00 AM

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Enrollment Management Coordinator
  • Florida Memorial University
  • Opa Locka, FL
  • The Enrollment Management Coordinator shall have the primary responsibility of playing a crucial role in supporting and ...
  • 3/26/2024 12:00:00 AM

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Recruitment and Outreach Officer, Enrollment Management Services
  • California State University
  • San Marcos, CA
  • Recruitment and Outreach Officer, Enrollment Management Services Job no: 534999 Work type: Staff Location: San Marcos Ca...
  • 3/26/2024 12:00:00 AM

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Administrative Assistant-Enrollment Management
  • Johnson and Wales University
  • Providence, RI
  • Summary Supports the department through various administrative duties Diversity and Inclusion Embracing diversity for a ...
  • 3/25/2024 12:00:00 AM

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Vice President, Enrollment Management
  • Emerson College
  • Boston, MA
  • Join our community and experience Emerson College! Emerson supports innovation, rewards imagination, and is a place wher...
  • 3/25/2024 12:00:00 AM

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Vice President Enrollment Management
  • Slippery Rock University
  • Slippery Rock, PA
  • Information Position Summary Slippery Rock University, a four-year, comprehensive university and leading member of the P...
  • 3/25/2024 12:00:00 AM

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Vice President for Student Affairs and Enrollment Management
  • The Tennessee Board of Regents
  • Nashville, TN
  • Title: Vice President for Student Affairs and Enrollment Management POSITION SUMMARY As the Chief Student Affairs Office...
  • 3/25/2024 12:00:00 AM

Washington (/ˈwɒʃɪŋtən/), officially the State of Washington, is a state in the Pacific Northwest region of the United States. Washington is the northwestern-most state of the contiguous United States. It borders Idaho to the east, bounded mostly by the meridian running north from the confluence of the Snake River and Clearwater River (about 116°57' west), except for the southernmost section where the border follows the Snake River. Oregon is to the south, with the Columbia River forming the western part and the 46th parallel forming the eastern part of the Oregon-Washington border. To the wes...
Source: Wikipedia (as of 04/17/2019). Read more from Wikipedia
Income Estimation for Enrollment & Billing Manager jobs
$104,886 to $136,713

Enrollment & Billing Manager in Cincinnati, OH
If you are a current customer, you can log in to your Online Account Manager and enroll in paperless billing.
February 02, 2020
Enrollment & Billing Manager in Mcallen, TX
If you are enrolled in CARE and your energy usage exceeds 400 percent of the baseline allowance* in any monthly billing cycle, the California Public Utilities Commission requires that you participate in the CARE Program High Usage Post-Enrollment Verification process.
February 21, 2020
Enrollment & Billing Manager in Rockford, IL
All customers with energy usage exceeding 400 percent of their baseline allowance* will be selected for High-Usage Post-Enrollment Verification.
December 09, 2019
The timing of notifications and invoices depends on your billing period end date.
February 01, 2020