Enrollment & Billing Representative jobs in Wichita, KS

Central Christian College of Kansas
Enrollment Services Representative
Status: Flexible [Part-time to Full-time], 12 month, non-exempt
Reports to: Director of Enrollment
Department: Enrollment
Effective Date: as soon as position is filled
Location: McPherson, KS

JOB SUMMARY
The Enrollment Services Rep provides critical support by fostering synergistic networking between the
different divisions of the College, as well as between the college and its constituents. This individual
works to ensure that questions are answered, services are accessed, and information is appropriately
recorded. The individual is responsible for the campus switchboard (phone & virtual), warmly greeting
individuals on the phone, online, and in person. In addition, this person ensures that inquiries are
addressed or that contact is made with the individual best suited to address inquiries. The successful
candidate serves as the primary welcome center representative ensuring the welcome center is properly
maintained and properly stocked, warmly welcoming all guests and visitors, and providing appropriate
direction and introduction. As a formal member of the Admissions team, this individual also serves as
the clerk charged with processing and maintaining admissions record management.

EDUCATION & EXPERIENCE

High School Diploma or higher required

Preference will be given to a candidate with an established record of clerical effectiveness and
customer service

ESSENTIAL DUTIES
Application processing: downloading new applications, processing supporting documents such

as transcripts, compiling and updating student records, and merging applications into the
Student Information System (SIS)

Ensure that student records are maintained in compliance with federal and college policy
Lead the coordination of all campus visits- working with coaches, counselors, and faculty

network and follow-up with potential students
Act as the telephone operator for the entire campus; provide direct answers to requests and/or

refer calls and make warm transfers to appropriate person or department; following up to
confirm questions or issues were resolved

Anticipates and meet customer needs accurately, professionally, and with a commitment to
customer satisfaction

Serve guests and visitors by greeting, welcoming, and directing them appropriately
Represent the Core Values and Mission of the College while maintaining a positive, empathetic,

and professional attitude with the College’s clientele.
Primary liaison between the College and the student – works with students to resolve issues and

ensure ongoing satisfaction with the College
Process mailings and communications (virtual and paper) for the admissions team
Assist with registration days, academic registration, previews days, move in days, etc.
Interpret and explain policies and procedures

HR approved 12/7/2022

Provide reports and updates to the Director of Enrollment as requested
Assist with CRM data upkeep and management

SKILLS & ABILITIES

Outgoing, friendly demeanor

Comfortable with all types of communication: phone, email, in person, online chat or video

Database and records management and/or maintenance skills

High level of customer service with attention to detail

NOTICE OF NON-DISCRIMINATION
Central Christian College of Kansas recognizes the benefits of maintaining a diverse faculty and staff who
can provide a wide spectrum of perspectives and experiences representing the creativity of a loving and
innovative God. Central Christian College of Kansas reviews all applications and hires individuals based
on their qualifications for the position. The College does not discriminate on the basis of race, color,
national origin, sex, age, disability, political affiliation, marital status, parental status, or military or
veteran status. As a Christian college, affiliated with the Free Methodist Church of North America,
Central Christian College of Kansas asserts its right to employ persons who subscribe to the intent,
mission, Statement of Faith, and Core Values of the College, as well as the lifestyle expectations
articulated in the Free Methodist Book of Discipline (Para. 3000-3430; 2011).