Provide feedback to Product and Engineering regarding customer requests, emergencies, or unmet product needs.
March 19, 2021
Developing a solid understanding of the customer's technical environment and business goals, to inform and develop a long-term account solution strategy and road-map, working in tandem with the product team.
February 23, 2021
Manage all post-sales activity for Enterprise customers through strong relationship-building, product knowledge, planning, and execution.
February 14, 2021
Understand customer expectations and service agreement terms of each contracts and ensure the work is completed and delivered to the customer on or before the deadline.
November 23, 2020
Create scalable and reusable assets (sales tools, trial/pilot or deployment related) to further enable our business to scale customer volume and our customers to be increasingly self-sufficient, happy & successful.
October 12, 2020