Enterprise Infrastructure Manager manages and coordinates the information systems that will adequately support the organization's enterprise infrastructure. Monitors and manages all IT infrastructure projects to meet company and client needs. Being an Enterprise Infrastructure Manager determines current and future enterprise infrastructure needs, ensuring the scalability of infrastructure design to handle expected growth. Implements policies and procedures to maintain, enhance, and secure an organization's technology infrastructure. Additionally, Enterprise Infrastructure Manager is responsible for monitoring the systems to ensure the highest level of infrastructure performance. May assist in network interface planning, hardware resource availability, and the development of new applications. Requires a bachelor's degree. Typically reports to a director. The Enterprise Infrastructure Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Enterprise Infrastructure Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Under general supervision, provides technical assistance to customers; assists users with hardware and software issues; installs software; and performs related work as required.
This is an Open Competitive/Countywide Promotional recruitment being conducted to fill a current full-time vacancy in the Technology Services Department – Enterprise Infrastructure Division. The list established from this recruitment may be used to fill future vacancies as they occur.
For more information on this position, please see the Job Specification at https://www.washoecounty.gov/humanresources/Careers/jobspecs.php
An associate’s degree from an accredited college or university in information technology or a closely related field; OR two years of full-time experience in a technology position; OR an equivalent combination of related education and experience.
License Or Certificate
A valid driver’s license is required at the time of appointment.
The Ideal Candidate Will
Background checks will be conducted on selected applicants through the State of Nevada and the Federal Bureau of Investigation (FBI). Must be willing to submit a set of fingerprints.
Per the Washoe County Background and Reference Checks Policy, new and rehired employees are required to submit to a fingerprint based background investigation. Effective July 1, 2019, the $40.25 fee associated with this background investigation will be paid by the employee (if applicable) and deducted automatically from the first paycheck. Employment is contingent upon the results of the background check, although a record of conviction will not necessarily bar an applicant from employment.
Washoe County requires its employees to reside in the state of Nevada or neighboring California communities such as Truckee, South Lake Tahoe or Susanville as of their first day of work.
1. After your application is screened, you will be notified via the email you provided whether you have met the minimum requirements for the position. Those applicants who do not meet the qualifications have one (1) business day to file an appeal and request a review of their qualifications.
2. If you have met the minimum requirements, you will receive an additional email inviting you to schedule your Technology Systems Technician exam. If you do not receive an invitation to schedule your exam within (5) days of the scheduled exam date, please contact careers@washoecounty.gov. You will receive an initial confirmation email once you have selected an exam date and time. In addition, you will receive a follow up email before the exam date with further details related to the examination process.
This exam is tentatively scheduled to be held on Thursday, May 2, 2023. **You will be notified if you are eligible to transfer an exam score prior to the exam date. This exam will be administered and proctored in Reno, NV on the above scheduled date and you must be present to test.
The exam will be 100% written multiple choice and will evaluate your expertise, knowledge, skills and abilities in the following areas:
Pursuant to the Washoe County Personnel Handbook, the Department of Human Resources does not administer an exam when there are less than 20 qualified candidates. Once the recruitment has closed, if there are less than 20 qualified candidates, the exam will be waived and all qualifying candidates will be placed on an unranked eligible list which will be referred to the hiring department. If the exam is scheduled to move forward and less than 20 candidates attend the scheduled exam, the exam will be waived. Only those candidates in attendance will be placed on an unranked eligible list which will be referred to the hiring department.
3. After the exam is completed, you will receive an additional email notifying you of the results. If you pass the examination, you will receive your score and rank. This rank will be used to determine which candidates will be interviewed by departments trying to fill a vacancy.
4. Hiring departments schedule interviews from a list of top scoring candidates. If your name is not sent to the hiring department, it will remain on the list for future opportunities as they become available.
5. Please be advised you can log in to your NeoGov account and click on “Applications” to view a list of the recruitments which you have applied for, your submitted application for each recruitment, a copy of the job listing, and your applicant history for each recruitment. In addition, you can also click on “Inbox” to view the notices which have been sent to you for each recruitment.
If you have any questions regarding the Online Application Process you can find additional information at the following link: https://www.washoecounty.gov/humanresources/faq/online/appprocess.php
Questions: Alma Parel
aparel@washoecounty.gov
775-328-2090
Veteran Point
Washoe County will recruit, hire, train and promote into all job levels without regard to race, religion or belief, gender, marital status or domestic partnership, familial status, national origin, age, mental or physical disability, pregnancy, sexual orientation, gender expression or identity, genetic information (GINA), veteran status, political affiliation, membership in an employee association or union or any other protected class under applicable federal or state law.