Job Summary:
We are seeking an Entry Level Customer Service Representative to join our team. The ideal candidate will provide exceptional customer service and support to our clients, contributing to overall customer satisfaction.
Responsibilities:
- Answer incoming customer inquiries face to face
- Assist customers with product information, pricing, and availability
- Process orders, returns, and exchanges accurately and efficiently
- Resolve customer complaints and issues promptly to ensure customer retention
- Maintain a high level of professionalism and positive demeanor at all times.
- There is no phone work
Skills:
- Excellent communication skills in English
- Strong customer service orientation with the ability to handle challenging situations with empathy
- Basic understanding of sales techniques for upselling products or services
- Demonstrated phone etiquette and active listening skills
This position offers opportunities for growth within the company, competitive pay rates, and a supportive team environment. If you are a motivated individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
Job Type: Full-time
Pay: $550.00 - $800.00 per week
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: In person
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