ERP Administrator jobs in Massachusetts

Description

HPG Brands, is an award-winning supplier in the promotional products industry supplying imprinted quality writing instruments to its distributors throughout the United States and Canada. This is a career opportunity to join our dynamic, fast growing, privately held company, and become part of our winning team.

We are seeking a skilled and experienced NetSuite ERP Administrator to join our team. As a NetSuite ERP Administrator, you will play a crucial role in ensuring the smooth operation and optimization of our NetSuite ERP system. You will be responsible for resolving help desk tickets, translating complex business requirements into actionable solutions, deploying custom solutions, and participating in project management activities. The ideal candidate will have hands-on experience with NetSuite configuration and administration, particularly in the manufacturing industry.

Responsibilities:

· Resolve help desk tickets from end-users within the company, ensuring satisfaction with the resolutions provided and identifying opportunities for further growth.

· Identify, document, and translate complex business requirements and processes into actionable solutions within the NetSuite ERP system.

· Work closely with developers to deploy custom solutions tailored to the company's specific needs.

· Participate in project management activities such as status meetings, planning, work breakdown, and change control to ensure successful implementation of NetSuite solutions.

· Configure NetSuite modules, SuiteFlow/workflows, saved searches, reports, and data management functionalities to optimize system performance and meet business needs.

· Provide training to administrators and end-users, write use cases, and perform and assist users with User Acceptance Testing (UAT) to ensure smooth adoption of NetSuite solutions.

· Collaborate with cross-functional teams to streamline business processes and improve efficiency through the effective use of NetSuite.

Requirements

Qualifications:

· 3 years of hands-on experience in NetSuite configuration and administration.

· Proven experience working with and implementing NetSuite in the manufacturing industry.

· Demonstrated experience in delivering custom NetSuite solutions, configuring NetSuite modules, SuiteFlow/workflows, saved searches, reports, and data management.

· Experience in training administrators and end-users, writing use cases, and performing and assisting users with UAT.

· Strong organizational and time-management skills, with the ability to prioritize tasks effectively.

· Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

· If you possess the required skills and experience and are looking for an opportunity to contribute to the success of our NetSuite ERP system, we encourage you to apply for this position.

Physical and Mental Requirements The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the position’s essential functions.

 Physical Skills:

• The demands are in the nature to stand, sit, and move within the office.
• Utilization of office equipment, and the capacity to lift up to 20 pounds.

Motor Skills:

• Duties may involve hand-eye coordination and physical dexterity.

Visual Skills:

• An ability to read, see, and differentiate between colors is not necessary.

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Health savings account
• Employee assistance program
• Employee discount
• Life insurance
• Paid time off
• 401(k)
• Referral program

HPG is an Equal Opportunity Employer. We do not tolerate discrimination and will extend equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation (including transgender status, gender identity or expression), pregnancy (including childbirth, lactation, and related medical conditions), ancestry, national origin, age (40 or older), physical or mental disability, genetic information, marital status, arrest and conviction information, membership in the uniformed services, veteran status, or any other category protected by federal, state, or local laws.