ERP Business Manager manages the analysis of business needs and processes to assist with developing, implementing, and maintaining the organization's Enterprise Resource Planning (ERP) applications. Implements policies and procedures to analyze system performance, ensure operational effectiveness, and drive continuous process improvement. Being an ERP Business Manager leads the collaboration with cross-functional teams to identify needs and validate that ERP solutions align with business processes. Evaluates and reviews business requirements, functional specifications, and process maps to serve as a reference for the organization. Additionally, ERP Business Manager monitors regular reports to ensure the reliability, security, and efficiency of ERP applications. Requires a bachelor's degree. Typically reports to a director. The ERP Business Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an ERP Business Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Job Description
This critical position will oversea a team of both internal and external IT support personnel for a growing managed services company. You will manage personnel and partners we work with to provide outstanding services to our clients. You will also manage the projects to meet timelines for completion and ensure that we meet customer SLA requirements. In addition, you will provide technical training and support to your team, developing them to provide the highest level of support. We provide both cyber security and managed services solutions. Both of which will report up to this position. If you are a certified IT professional with strong leadership skill and the drive to perform and grow, this is the position for you.
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Benefits:
A&B Business is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
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