Executive Administrative Assistant jobs in Boston, MA

Essential Duties & Responsibilities (including but not limited to):

1. Responsible for performing various administrative tasks essential to the overall function of the Human Resources and Employee Health Departments.

2. Greets employees, candidates, and visitors to Human Resources and Employee Health and is the front line liaison for assisting with answering questions regarding Hospital policies, programs, and processes.

3. Ascertains the nature of visits and refers visitors to appropriate staff. Assists callers and visitors with routing questions regarding candidacy, completion of new hire onboarding forms, and changes employees want to make in areas such as direct deposit, address changes, retirement enrollment, etc. Ensures internal callers know the right point of contact for future reference, Refers more complex issues to the other team members, where appropriate.

4. Answers call for the Human Resources and Employee Health departments. Triages questions and directs callers to the appropriate team member when questions cannot be managed directly.

5. Schedules new employees for pre-employment health screenings which include but may not be limited to creating new Epic accounts, obtaining pertinent information from new employees, and accurately following the check-in, check out, and clearance processes.

6. Reviews new Worker’s Compensation RL claims and records new injuries in the OSHA log for Employee Health. Creates and maintains timely and accurate information about cases in the appropriate systems. Organizes and submits work-related bills to the appropriate vendor.

7. Arranges for clinical appointments for routine or minor injuries with Occupational Health.

8. Supports the benefits function by providing routine benefits information to employees, preparing packages for Orientation, updating internal systems and vendor sites for benefit enrollments, life changes, and terminations, and following up with vendors to resolve issues. Works with applicants, new employees, and HR staff to obtain verification of employment-related data such as IDs and licensure.

9. Collects appropriate information for various verifications of employment requested by current and past employees. Prepares information for review and approval.

10. Assists new employees with accessing Kronos and registering their 2 step verification process.

11. Partners with other Human Resources and Employee Health staff to ensure cross-training in key areas and coverage during peak activity or absences.

12. Monitors and records the flow of mail to HR and Employee Health Mailboxes and maintains accurate records of submissions.

13. Provides room scheduling assistance for all meetings and conferences within the Hospital and coordinates yearly scheduling initiatives.