Executive Response Manager jobs in the United States

Executive Response Manager oversees the resolution of customer complaints that have escalated to the highest level within the organization. Acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Being an Executive Response Manager requires a thorough knowledge of the products/services offered and extensive customer service skills. Exercises a large degree individual discretion. Additionally, Executive Response Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be an Executive Response Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)

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Project Manager for Opioid Response, Executive Bureau
  • Massachusetts Office of the Attorney General
  • Boston, MA FULL_TIME
  • Project Manager for Opioid Response
    Executive Bureau

    The AGO is dedicated to tackling the opioid crisis using a multi-disciplinary approach. The work includes litigating, removing barriers to treatment, promoting access to naloxone, investigating pharmaceutical marketing and pharmacy dispensing practices, drafting legislation, and enhancing public education and awareness efforts across the state.

    Primary Duties: The Project Manager leads the AGO's opioid response work. The role is responsible for implementing a strategy that takes an equitable public safety and public health approach to substance use disorder - prevention, harm reduction, treatment, and recovery. The response work aims to improve access to medical, mental health and substance use care and prevention services, prevent overdose deaths, disrupt drug trafficking networks, and provide free prevention education programming to all public middle schools through Project Here, a grant funded initiative. The role supports case work, litigation, grant funding, federal and state policy and legislation, equity initiatives, and community engagement. The role includes, but is not limited to, the following tasks:

    Strategy & coordination - engage, share information, and provide guidance on the AG's opioid response strategy with the bureaus across the office.
    Communications - draft talking points for opioid-related AG events, press, social media; and align public messaging across bureaus on work related to the opioid crisis and substance use disorder.
    Constituent support - respond to constituent inquiries related to the opioid epidemic and substance use disorder.
    Subject matter knowledge and advisory role - serve as a knowledge repository of opioid-related work across the state and best practices; and draw on experts in prevention, harm reduction, treatment, and recovery to support AGO work.
    Outreach and engagement - work with advocates, communities, and people with lived experience, including members of the Attorney General's Family Advisory Council; local governmental agencies and regional partners; non-profits and faith-based organizations; substance use disorder treatment and recovery providers, mental health providers, and other health care providers; schools; and local law enforcement across our State to address the opioid epidemic.
    Programming and funding - facilitate strategic and cross-bureau planning to develop, launch, and fund initiatives that align with AG priorities. Such initiatives may include programs, policies, and procedures, and guidelines that impact first responders, the criminal justice system, child welfare and foster care, and behavioral health systems.
    Policy & legislation - monitor and support policies and legislation that could impact the opioid epidemic.
    Settlement implementation - work with AGO staff and other state agencies to support the implementation of the AGO's statewide opioid settlements.

    Position Type: Full-Time/Exempt

    Salary: $78,000 to $85,000

    When applying for this position, you will be asked to provide a cover letter and resume.

    The application deadline for this posting is November 16, 2023.

    Qualified individuals with disabilities are encouraged to apply. We will gladly assist applicants in need of an accommodation. For assistance, contact the Human Resources Division at (617) 963-2041.

    Inquiries regarding position & status may be made to:
    Donna Villanucci, Executive Assistant
    Executive Bureau
    617-963-2036

    The Attorney General's Office is an Equal Opportunity Employer. As the representative of the Commonwealth and its residents, the Attorney General's Office strives to ensure that those working in our office reflect the diversity of the communities we serve. The Office encourages applicants from a broad spectrum of backgrounds to apply for positions.


    Job Qualifications:

    We are seeking a creative, self-motivated individual who has demonstrated success in engaging communities on opiate and substance use disorder issues and is results-oriented, mission-driven, and committed to ensuring, protecting, and advancing this work using a multi-disciplinary approach. The successful candidate will be able to demonstrate a connection, or the willingness and ability to develop a connection, to the people and communities we serve, including historically marginalized communities, and an interest in supporting a respectful and inclusive work environment.

    Applicants must have at least six years of full-time, or equivalent part-time, experience in this subject area. Experience working with diverse stakeholders across state and local government, community groups, and advocacy organizations is required. In addition, candidates must have strong oral communication and advocacy skills adaptable for many audiences; and strong organizational, interpersonal, and influencing skills.

  • 1 Month Ago

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Senior Account Executive, CRM & Loyalty
  • Response Labs
  • Baltimore, MD FULL_TIME
  • Position available in Baltimore. The Opportunity Response Labs is seeking a Senior Account Executive with digital advertising agency experience to join our team at our Baltimore headquarters. **This i...
  • 13 Days Ago

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Federal - Cybersecurity Senior Incident Response Consultant
  • Hispanic Technology Executive Council
  • Arlington, VA FULL_TIME
  • Organization: Accenture Federal ServicesLocation: Arlington, VAWe are:Accenture Federal Services, a wholly owned subsidiary of Accenture LLP, is a U.S. company with offices in Arlington, VA, San Anton...
  • 13 Days Ago

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VP Regulatory Response Writer (QPR)- (Hybrid)
  • Hispanic Technology Executive Council
  • New York, NY FULL_TIME
  • Serves as a Regulatory Response and Oversight Regulatory Response Writer responsible for the promotion, support, monitoring and reporting related to Citis interactions with its regulators,.Responsibil...
  • 1 Day Ago

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Part-Time Armed Security Response Team Agent
  • Allied Universal® Executive Protection and...
  • Seattle, WA PART_TIME
  • Part-Time Armed Security Response Team Agent Overview Allied Universal® Executive Protection and Intelligence Services, North America's leading specialized protection company, provides rewarding caree...
  • 5 Days Ago

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Executive Assistant/Office Administrator
  • First Response Security
  • Beaverton, OR FULL_TIME
  • Position: Executive Assistant / Office Administrator Location: 4970 SW Griffith Dr, Beaverton, OR 97005 Schedule: Monday – Friday; 7:45am-4:45pm (w/ 1 hour lunch) Pay: $24/hr Benefits: Health Insuranc...
  • 15 Days Ago

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Vice President for Enrollment Management-Denison
  • NES
  • Granville, OH
  • Founded in 1831, Denison is a nationally recognized university known for its forward-thinking approach to an undergradua...
  • 4/19/2024 12:00:00 AM

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Vice President of Enrollment Management
  • Otterbein University
  • Westerville, OH
  • Location : Westerville, OH Job Type: Administrative Staff Job Number: 00280 Division: Enrollment Management Department: ...
  • 4/18/2024 12:00:00 AM

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Senior Vice President of External Affairs
  • Columbus Zoo Family of Parks
  • Powell, OH
  • Overview: As a collaborative partner with the President/CEO, the Senior Vice President (SVP) for External Affairs will c...
  • 4/18/2024 12:00:00 AM

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Executive Director - Senior Living
  • Leaderstat
  • Columbus, OH
  • LeaderStat has been retained by Continental Senior Communities to find an exceptional Executive Director to join the tea...
  • 4/16/2024 12:00:00 AM

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Executive Director - Senior Living
  • LeaderStat
  • Upper Arlington, OH
  • LeaderStat has been retained by Continental Senior Communities to find an exceptional Executive Director to join the tea...
  • 4/15/2024 12:00:00 AM

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Executive Director, COE - Telephony IVR
  • Careerbuilder
  • Columbus, OH
  • Job Description The Executive Director, COE - Telephony IVR role will work specifically in Telephony & IVR Routing and w...
  • 4/15/2024 12:00:00 AM

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Vice President Data Sciences amp Analytics
  • Careerbuilder
  • Columbus, OH
  • Vice President Data Sciences amp Analytics Location Columbus, OH, United States Employment Type Full-Time Posted on Sep ...
  • 4/15/2024 12:00:00 AM

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Executive Director
  • Wallick Communities
  • Columbus, OH
  • Description We need you at the Ashford on Broad at our Executive Director. Come be a part of the Wallick Team - where we...
  • 4/1/2024 12:00:00 AM

Income Estimation for Executive Response Manager jobs
$84,467 to $136,602