Executive Response Manager oversees the resolution of customer complaints that have escalated to the highest level within the organization. Acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Being an Executive Response Manager requires a thorough knowledge of the products/services offered and extensive customer service skills. Exercises a large degree individual discretion. Additionally, Executive Response Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be an Executive Response Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)
Job Summary:
We are seeking a highly organized and detail-oriented Executive Assistant/Office Manager to join our team. This position will play a crucial role in supporting the executive team and ensuring the smooth operation of our office. The ideal candidate will have strong administrative skills, excellent communication abilities, and the ability to handle multiple tasks simultaneously.
Responsibilities:
- Provide administrative support to the executive team
- Coordinate and organize company events, including meetings, conferences, and team-building activities
- Assist with project coordination by tracking deadlines, gathering necessary documents, and ensuring timely completion
- Conduct clerical duties such as data entry, and maintaining office supplies inventory
- Handle confidential information with utmost discretion and maintain strict confidentiality protocols
- Assist with proofreading documents for accuracy and grammar
- Utilize software applications such as DocuSign for document management and electronic signatures
- Maintain an organized office environment by implementing efficient systems and procedures
Experience:
- Proven experience as an Executive Assistant or Office Manager
- Strong organizational skills with the ability to prioritize tasks effectively
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Outlook Calendar
- Excellent communication skills, both written and verbal
- Ability to work independently with minimal supervision
We offer competitive compensation based on experience.
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as negotiated to meet the ongoing needs of the organization.
If you meet the qualifications outlined above and are excited about this opportunity, please submit your resume for consideration. We look forward to hearing from you!
Job Type: Full-time
Pay: From $55,000.00 per year
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
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