Executive Response Manager jobs in Johnstown, PA

Executive Response Manager oversees the resolution of customer complaints that have escalated to the highest level within the organization. Acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Being an Executive Response Manager requires a thorough knowledge of the products/services offered and extensive customer service skills. Exercises a large degree individual discretion. Additionally, Executive Response Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be an Executive Response Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)

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Peer Recovery Specialist
  • Baltimore Crisis Response, INC
  • Oakland, MD FULL_TIME
  • Location:

    Oakland, MD and surrounding communities


    Shift:

    Saturday and Sunday

    3pm - 11pm


    Job Description:

    Provides person-focused therapeutic services for individuals experiencing mental and behavioral health events of varying acuity, inclusive of substance use and/or withdrawal. Contributes to the collaborative plan of care and delivery of services to individuals through assessment, evaluation, crisis interventions, referrals, education, linkage to care, and progress toward treatment plan outcome-based goals. Works as part of an interdisciplinary team with the individual as decision-maker.


    Essential Functions:

    • Work collaboratively with colleagues of the mobile services as well as community partners, providing support to individuals through the crisis and substance use recovery process.
    • Work with individuals in crisis to develop a crisis plan, provide linkages to care, and introduce other crisis planning tools and professionals as appropriate and as needed, prior to the conclusion of the first engagement.
    • Work with all members of the team to facilitate engagement of the individual who is in crisis; helping them feel welcome and comfortable.
    • Work with individuals in crisis to assist with continuity of care by supporting connection to behavioral health, addiction, peer recovery, and other community resources.
    • Builds relationships with addiction, behavioral health, peer recovery, community outreach providers supporting vulnerable populations, and other community resources.
    • Performs timely and accurate documentation of all individual interactions for support, education, and advocacy, including clinically related information.
    • Empower individuals to become self-advocates for their own recovery and wellness.
    • Works with all individuals using a strengths-based perspective, providing support and encouragement.
    • Coordinate and act as a liaison as assigned and appropriate for internal and external stakeholders.
    • Demonstrate adherence to company policies and expectations and behavioral competencies, both explicit and implicit.
    • All tasks, projects, and/or duties as assigned and authorized, as determined by Human Resources and Direct Supervisor (or designated delegate) to be congruent with the role.

    Education:

    High School Diploma, GED or Equivalent, Required

    Associate Degree in Human Services or related field, Preferred


    Experience:

    Behavioral health and/or addiction lived experience, Required

    Knowledge of county behavioral health supports, Strongly Preferred


    Additional:

    Valid and unrestricted driver’s license, Required

    Proficiency with Microsoft Office Suite Products, Required

    Proficiency and familiarity with EHR/EMR systems, Preferred


    Credentials:

    Current BLS Certification, Preferred


    Physical Demands:

    Prolonged periods of sitting at a desk or computer workstation.

    Prolonged periods of standing, bending, and reaching.

    Must be able to lift weights up to 50 pounds at times.


    Psycho-Social Demands:

    Seeks guidance / help proactively to support safety and quality care.

    Demonstrates skill of distress-tolerance to maintain calm and safety.

    Models positive regard with all members of the community of care.

    Establishes and maintains interpersonal boundaries.

    Maintains personal and situational awareness through self-reflection.

    Practices ethical, evidence-based, and person-first decision-making.


    Clock Hours:

    16 hours per week / 16 hours per pay period


    Status:

    Hourly


    FLSA:

    Non-Exempt


    Reports To:

    Supervisor of MCRSS

  • Just Posted

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Peer Recovery Specialist
  • Baltimore Crisis Response, INC
  • Cumberland, MD FULL_TIME
  • Location: Cumberland, MD and surrounding communities Shift: Saturday and Sunday 3pm - 11pm Job Description: Provides person-focused therapeutic services for individuals experiencing mental and behavio...
  • 23 Days Ago

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Rapid Response Team RN
  • THOM Thomas Hospitals
  • Thomas, WV FULL_TIME
  • Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. B...
  • 15 Days Ago

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Executive Director
  • The Indiana Arts Council
  • Indiana, PA PART_TIME
  • Job Title: Executive Director Organization: Indiana Arts Council Location: Indiana, Pennsylvania Open dates: April 1 - April 22, 2024 Part time salaried position: $18,000/annual (roughly $22/hour, exp...
  • 9 Days Ago

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Sales Executive
  • MCI Careers
  • Indiana, PA FULL_TIME
  • LOCATION: Remote Work-at-Home JOB TYPE: Full-Time POSITION OVERVIEW: Job Title: Sales Executive Job Type: Full - Time Location: Remote US MCI is a leading Business Process Outsourcing (BPO) company th...
  • 10 Days Ago

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Sales Executive
  • MCI Military Recruitment
  • Indiana, PA FULL_TIME
  • POSITION OVERVIEW: Job Title: Sales Executive Job Type: Full - Time Location: Remote US MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to...
  • 10 Days Ago

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0 Executive Response Manager jobs found in Johnstown, PA area

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Associate Vice President, Assistant General Counsel - Cybersecurity
  • Eli Lilly
  • Indiana, PA
  • Associate Vice President, Assistant General Counsel - Cybersecurity page is loaded Associate Vice President, Assistant G...
  • 4/19/2024 12:00:00 AM

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Aide CNA Hospice
  • LHC New
  • Johnstown, PA
  • Summary We are hiring for a Aide/Homemaker (Hospice). At Conemaugh Regional Hospice, a part of LHC Group, we embrace a c...
  • 4/19/2024 12:00:00 AM

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Hospice RN Executive Director
  • Curo Health Services
  • Johnstown, PA
  • Our Company Heartland Hospice is a member of the Gentiva family - an industry leader in hospice, palliative, home health...
  • 4/18/2024 12:00:00 AM

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Executive Director, Behavioral Health Services
  • Signet Health
  • Indiana, PA
  • Overview EXECUTIVE DIRECTOR OF BEHAVIORAL HEALTH Indiana, PA Signet Health, a national behavioral health management comp...
  • 4/18/2024 12:00:00 AM

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Area Operations Manager
  • Airgas, Inc.
  • Export, PA
  • The Manager, Area Operations actively participates as a member of the Area Leadership Team (VP Operations, Safety Direct...
  • 4/18/2024 12:00:00 AM

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Executive Director Hospice - RN
  • LHC New
  • Johnstown, PA
  • Summary We are hiring for an Executive Director - RN, with Hospice experience. At Conemaugh Hospice in Johnstown, PA, a ...
  • 4/17/2024 12:00:00 AM

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Facilities Management Director
  • Encompass Health
  • Altoona, PA
  • The Facilities Management Director is responsible for ensuring that the company Rehabilitation Hospital, satellite clini...
  • 4/15/2024 12:00:00 AM

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Hospice RN Executive Director
  • Gentiva Hospice
  • Johnstown, PA
  • Our Company: Heartland Hospice is a member of the Gentiva family - an industry leader in hospice, palliative, home healt...
  • 4/10/2024 12:00:00 AM

Johnstown is a city in Cambria County, Pennsylvania, United States, 43 miles (69 km) west-southwest of Altoona and 67 miles (108 km) east of Pittsburgh. The population was 20,978 at the 2010 census and estimated to be 20,402 in 2013. It is the principal city of the Johnstown, Pennsylvania, Metropolitan Statistical Area, which includes Cambria County. Johnstown is located in southwestern Cambria County at 40°19′31″N 78°55′15″W / 40.32528°N 78.92083°W / 40.32528; -78.92083 (40.325174, -78.920954). According to the United States Census Bureau, the city has a total area of 6.1 square miles (15....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Manager jobs
$76,105 to $123,078
Johnstown, Pennsylvania area prices
were up 1.5% from a year ago

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