Executive Response Manager jobs in Milwaukee, WI

Executive Response Manager oversees the resolution of customer complaints that have escalated to the highest level within the organization. Acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Being an Executive Response Manager requires a thorough knowledge of the products/services offered and extensive customer service skills. Exercises a large degree individual discretion. Additionally, Executive Response Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be an Executive Response Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)

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Lead Cybersecurity Engineer - Incident Command - Threat Detection and Response
  • Hispanic Technology Executive Council
  • Milwaukee, WI FULL_TIME
  • At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.

    At Northwestern Mutual, we believe relationships are built on trust. That our lives and our work matter. These beliefs launched our company nearly 160 years ago. Today, they're just a few of the reasons why people choose to build careers at Northwestern Mutual!

    We're strong and growing. In a company with such a long and storied history, this may be the most exciting and important time to be a part of Northwestern Mutual. We're strong, innovative, and growing.

    We invest in our people. We provide opportunities for employees to grow themselves, their careers, and in turn, our business.

    This is a hybrid position. Will require 3 days (M, T, and W) onsite at our downtown MKE location.

    What's the job?

    Primary Duties & Responsibilities:

    • Operate in an incident command role for all major cybersecurity incidents across teams, including cyber-threats, insider risk, and third party.

    • Planning and executing regular incident response and postmortem exercises, with a focus on creating measurable benchmarks to show progress.

    • Be responsible for tracking the execution of playbooks, remediation actions, and lessons learned stemming from cybersecurity incidents.

    • Understand the portfolio of technologies used in threat detection and response, with an eye toward identifying automation opportunities so staff can focus on more advanced tasks.

    • Maintain the documentation and governance processes for multiple teams, ensuring all teams work meets quality standards.

    • Develop and maintain KPIs and scorecards for operational effectiveness.

    • Work with SIEM/SOAR teams to implement automation and detections to improve the organizations cyber-defense posture.

    • Work within the cross-functional purple team to help plan and coordinate purple team activities.

    • Product/Team Lead: Accountable for independently, and/or in coordination with team management, setting the vision and direction for the teams work and influencing work at the department level as well as assisting in the management of team members work allocation and time.

    Qualifications

    Hands-onexperience:

    • Coordinating large-scale, long-duration incidents with multiple business, regulatory, third-party, and technical stakeholders.

    • Skilled communicator, able to brief executive leadership and adapt materials quickly to answer new questions or provide information to a new audience.

    • Preparing reports, slide decks, and other communications materials.

    • Working within a defined GRC system, ensuring controls are documented and successfully tested.

    • Working with BI, SIEM, and ticketing systems.

    General knowledge:

    • Familiarity with MITRE ATT&CK framework,understanding various techniques & tactics used by threat actors, and how those activities are detected.

    • Familiarity with regulatory frameworks in cybersecurity and privacy.

    • Relationship building

    • SOC / Incident Response investigative skills, such as digital forensics, memory analysis, malware reverse engineering or threat hunting.

    • Experience in scripted IT operationsby way ofSystems Administration,Software Development,DevOps, or Site Reliability Engineering.

    • Strong problem-solving, ability to analyze, design, develop,deploy,and support solutions.

    Preferred Qualifications:

    • 5-7 years working in security operations roles.

    • Experience operating in a 24x7 environment.

    • Degree with an emphasis in Cybersecurity, Computer Science, Computer Engineering, Software Engineering, MIS, or a related field

    • Background in information technology with an emphasis on network or systems administration.

    • Hold or willingness to obtain certifications such as GCIH, GCFE, GCFA, GDAT, CISSP, or other relevant security certifications.

    Our Benefits!

    • Tons of room for career growth.

    • We offer highly competitive compensation, including annual bonus opportunities

    • Medical/Dental/Vision plans, 401(k), pension program

    • We provide tuition reimbursement, PTO, and Holiday Pay

    • We provide extensive Professional Training Opportunities

    • We offer an excellent Work/Life Balance

    #LI-Hybrid

    Compensation Range:

    Pay Range - Start:

    $110,040.00

    Pay Range - End:

    $204,360.00

    Northwestern Mutual pays on a geographic-specific salary structure and placement in the salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity as well as the cost of labor in the market; and other conditions of employment. At Northwestern Mutual, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. Please note that the salary range listed in the posting is the standard pay structure. Positions in certain locations (such as California) may provide an increase on the standard pay structure based on the location. Please click for additional information relating to location-based pay structures.

    Grow your career with a best-in-class company that puts our clients interests at the center of all we do. Get started now!

    We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.

    If you work or would be working in California, Colorado, New York City, Washington or outside of a Corporate location, please click for information pertaining to compensation and benefits.


     

  • 1 Day Ago

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Business Architecture Manager
  • Hispanic Technology Executive Council
  • Milwaukee, WI FULL_TIME
  • Business Architecture Manager (Accenture LLP; Milwaukee, WI): Accenture LLP has multiple openings for the position of Business Architecture Manager in Milwaukee, WI, and the job duties are as follows:...
  • 21 Days Ago

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Salesforce Technical Manager, EDI
  • Executive Director, Inc.
  • Milwaukee, WI FULL_TIME
  • Salesforce Technical Manager CLIENT ASSOCIATION: EDI/All Clients POSITION(S) REPORTS TO: Director of Web Services POSITION(S) THAT REPORT TO YOU: N/A EXEMPT/NON-EXEMPT EMPLOYEE STATUS: Exempt (Minimum...
  • 2 Days Ago

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Sr Product Manager
  • Hispanic Technology Executive Council
  • Milwaukee, WI FULL_TIME
  • At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference. At Northwestern Mutual, were changing the way people think about financi...
  • 2 Days Ago

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Lead Technical Program Manager
  • Hispanic Technology Executive Council
  • Milwaukee, WI FULL_TIME
  • At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference. Job Description At Northwestern Mutual, were changing the way people thi...
  • 7 Days Ago

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LTC Underwriting Manager
  • Hispanic Technology Executive Council
  • Franklin, WI FULL_TIME
  • At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference. Primary Duties and Responsibilities Directs and manages the operations o...
  • 10 Days Ago

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0 Executive Response Manager jobs found in Milwaukee, WI area

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Vice President - Creative
  • ULINE
  • Pleasant Prairie, WI
  • Vice President - Creative Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 If you’re a leader who wi...
  • 4/25/2024 12:00:00 AM

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Executive Director
  • Moments Hospice
  • Milwaukee, WI
  • Job description Moments Hospice is a leading hospice organization determined to change the hospice experience for patien...
  • 4/25/2024 12:00:00 AM

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Vice President of Public Policy
  • Waukesha County Business Alliance
  • Waukesha, WI
  • About Our Organization: The Waukesha County Business Alliance, Inc., a private, member-driven organization, has been the...
  • 4/25/2024 12:00:00 AM

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Executive Director - Licensed Nursing Home Administrator - Full-Time
  • Menomonee Falls Health Services
  • Menomonee Falls, WI
  • #LI-BW1 Nursing Home Administrator (NHA) -Join a Leading Healthcare Provider! Offering a Generous Salary of up to $130,0...
  • 4/23/2024 12:00:00 AM

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Executive Director
  • Ramsey Woods
  • Cudahy, WI
  • About LakeHouse Senior Living LakeHouse Senior Living proudly manages 39, care- and lifestyle-focused Active Independent...
  • 4/22/2024 12:00:00 AM

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Vice President of Digital Marketing
  • ULINE
  • Pleasant Prairie, WI
  • Vice President of Digital Marketing Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Marketing makes...
  • 4/21/2024 12:00:00 AM

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Assisted Living Assistant Executive Director - Brookfield, WI
  • Azura Memory Care
  • Brookfield, WI
  • Location Azura of Brookfield at Mierow Farm Position House Manager Full-Time/Part-Time Full-Time Exempt/Non-Exempt Non-E...
  • 4/21/2024 12:00:00 AM

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Vice President - Talent Analytics
  • Cielo
  • Brookfield, WI
  • Company Description We are looking for a data artisan. Someone who can marry the art and the science of telling a story ...
  • 4/21/2024 12:00:00 AM

Milwaukee lies along the shores and bluffs of Lake Michigan at the confluence of three rivers: the Menomonee, the Kinnickinnic, and the Milwaukee. Smaller rivers, such as the Root River and Lincoln Creek, also flow through the city. Milwaukee's terrain is sculpted by the glacier path and includes steep bluffs along Lake Michigan that begin about a mile (1.6 km) north of downtown. In addition, 30 miles (48 km) southwest of Milwaukee is the Kettle Moraine and lake country that provides an industrial landscape combined with inland lakes. According to the United States Census Bureau, the city has ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Manager jobs
$83,961 to $135,782
Milwaukee, Wisconsin area prices
were up 1.8% from a year ago

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