Executive Response Manager jobs in Santa Cruz, CA

Executive Response Manager oversees the resolution of customer complaints that have escalated to the highest level within the organization. Acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Being an Executive Response Manager requires a thorough knowledge of the products/services offered and extensive customer service skills. Exercises a large degree individual discretion. Additionally, Executive Response Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be an Executive Response Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)

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CES Manager
  • Global Medical Response
  • Scotts, CA FULL_TIME
  • SANTA CRUZ / SAN BENITO


    POSITION: EXEMPT - CLINICAL EDUCATION SPECIALIST MANAGER

    EXEMPT: FULL-TIME

    We're hiring a Clinical Education Specialist Mananger to oversee activities for the Operations and local service area. Represents AMR to local committees, medical and training institutions, and other related agencies. Responsible for the creation, implementation, and tracking of education programs.

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    * Coordinate the CES function for the Operations. Provide guidance and direction to the local CES professionals within the districts concerning a consistent approach to clinical education and processes

    * Assist in recruitment through involvement in area EMS classes and career days.

    * .Assist in the development of an orientation program and a system of continuing education.

    * Responsible on an ongoing basis of mentoring the local CES professionals with a goal of developing a team oriented approach with positive results. Comply with all employment laws an supportive affirmative action/equal opportunity goals.

    * Ensure scholarship programs are evaluated regularly to ensure nondiscriminatory practices

    * Develop and maintain record keeping process of clinical testing including employee selection, scholarships, etc

    * Conduct clinical quality assurance investigations immediately upon receiving information regarding a possible protocol or standard of care violation. In
    most cases, investigation should be completed within 72 hours of initial report. Document findings in writing. Provide timely briefings to Director of
    Operations on incidents and investigations, as appropriate.


    * .Responsible for the Field Training Officers (FTOs). This includes, but is not limited to, leading the selection process of FTOs; the monitoring and directing of the FTO program; assisting with development of FTO guidelines and procedures; and coordinating the FTO committee.


    * Identify, develop, and implement quality improvement (QI) programs. In order to assure clinical excellence, programs should include, but are not limited to proactive and retrospective elements of QI concerning clinical call reviews, chart reviews, and trend analysis for both individual and group clinical performance. Such programs should drive the continuing education (CE) process and related coursed offered to field personnel.

    * .Represent AMR with local EMS education programs and assure integration with internship and preceptor needs.

    * Oversee clinical aspects of field performance.

    MINIMUM QUALIFICATIONS:

    • Education/Licensing/Certification:
      High School Diploma or GED. Current State Certification as a Paramedic.
    • Experience:
      Minimum of 3 years experience in the direct delivery of pre-hospital advanced life support as a Paramedic. Experience in performing, evaluating, instructing, and coaching all aspects of the delivery of pre-hospital care.

    Why Choose AMR? is one of 's (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at Learn how our are at the core of our services and vital to how we approach care, and check out our comprehensive benefit options at .


    EEO Statement

    Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability. Notice of Nondiscrimination: https://www.globalmedicalresponse.com/docs/site/non-discrimination

    Company Benefits: Check out our careers site page to learn more about our benefit options.

    Salary Range: $110,000-130,000 DOE (This rate applies to a 8 hour shift and average 40.)


    EOE including Veterans and Disabled

     

  • 1 Month Ago

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Paramedic Basic - Santa Cruz County
  • Global Medical Response
  • Scotts, CA FULL_TIME
  • SANTA CRUZ COUNTY, CASIGN ON BONUS AVAILABLE FOR A LIMITED TIME* We're hiring Paramedics that are passionate about delivering compassionate, high-quality service and basic as well as advanced patient ...
  • 20 Days Ago

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EMT Basic - Santa Cruz County
  • Global Medical Response
  • Scotts, CA FULL_TIME
  • Santa Cruz County, CA Emergency Medical Technician (EMT) Do you have a desire to continue your education?Looking to improve your skills and knowledge?We offer sponsorships, educational scholarships, a...
  • 1 Month Ago

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Intake & Response Team Coordinator
  • University of California Santa Cruz
  • Santa Cruz, CA FULL_TIME
  • Intake & Response Team Coordinator Location: Santa Cruz Job ID: 49744 JOB POSTING Reporting to the Deputy Title IX Officer in the Office of Equity & Equal Protection (EEP), the Intake & Response Team ...
  • 10 Days Ago

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Mobile Crisis Response Team Supervisor
  • University of California Santa Cruz
  • Santa Cruz, CA FULL_TIME
  • Mobile Crisis Response Team Supervisor Location: Santa Cruz Job ID: 33133 JOB POSTING UC Santa Cruz Counseling and Psychological Services is excited to announce the creation of a Mobile Crisis Respons...
  • 21 Days Ago

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Full Time Site Safety Injury Response
  • On-Site Health & Safety
  • Santa Cruz, CA FULL_TIME
  • Have you enjoyed working as an EMT but wish your role involved more skills, better wages, and a viable opportunity for career growth? Look no further, we have an immediate opening for a Full Time Safe...
  • Just Posted

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0 Executive Response Manager jobs found in Santa Cruz, CA area

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Chief Executive Officer
  • Samson Rose
  • Palo Alto, CA
  • Samson Rose has been exclusively engaged by a VC client of ours to help find a CEO/Founder. This person will help start ...
  • 4/25/2024 12:00:00 AM

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Executive Assistant to Chief Executive Officer
  • Career Group
  • Palo Alto, CA
  • Our client, a distinguished venture capital firm, is seeking a talented executive assistant to support their dynamic Chi...
  • 4/25/2024 12:00:00 AM

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EdTech Chief Executive Officer & Founder at your own start-up (100 % remote) (m/f/d)
  • Ewor Gmbh
  • Palo Alto, CA
  • With unicorn founders like Paul Muller as part of the founders and team, we help outstanding talents and serial entrepre...
  • 4/24/2024 12:00:00 AM

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Vice President Operations (Executive Director)
  • Mental Health Systems Inc.
  • San Jose, CA
  • Job Description Job Description At TURN our mission is Improving Lives. Our organization embraces the tenets of client-c...
  • 4/24/2024 12:00:00 AM

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Executive Director
  • Oakmont Senior Living
  • San Jose, CA
  • Executive Director RCFE Oakmont of San Jose is a premier senior living community situated on a beautifully landscaped ca...
  • 4/24/2024 12:00:00 AM

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Chief Executive Officer - Medical Device
  • Peopleconnect Staffing
  • San Jose, CA
  • Chief Executive Officer - Medical Device Thank you for considering a career with one of PeopleConnect Staffing's clients...
  • 4/23/2024 12:00:00 AM

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Executive Director
  • MHCAN
  • Santa Cruz, CA
  • JOB DESCRIPTION Position Title: Peer Run Drop In Executive Director Reports to: MHCAN Board of Directors If you are inte...
  • 4/22/2024 12:00:00 AM

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Executive Director
  • Monterey County Vintners & Growers Association
  • Monterey, CA
  • Position/Title: Executive Director REQUIRED: Remote but MUST live in MONTEREY COUNTY, CA or within 30 minutes from Monte...
  • 4/21/2024 12:00:00 AM

Santa Cruz (/ˈsæntə ˈkruːz/, Spanish: Holy Cross) is the county seat and largest city of Santa Cruz County, California. As of 2013 the U.S. Census Bureau estimated Santa Cruz's population at 62,864. Situated on the northern edge of Monterey Bay, about 32 mi (51 km) south of San Jose and 75 mi (120 km) south of San Francisco, the city is part of the 12-county San Jose-San Francisco-Oakland Combined Statistical Area. Santa Cruz is known for its moderate climate, natural environment, coastline, redwood forests, alternative community lifestyles, and socially liberal leanings. It is also home to th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Manager jobs
$94,350 to $152,584
Santa Cruz, California area prices
were up 2.5% from a year ago

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