Executive Response Specialist jobs in the United States

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2020 Salary.com)

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Mortgage Protection Specialist/Field Underwriter
  • Equis Financial
  • Nueces, TX
  • Our agency is in immediate need of new agents to properly serve our ever-expanding lead/response ... O of YOUR business
  • 17 hours ago

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Plant Safety Specialist
  • Affinity Executive Search
  • Springfield, IL
  • Safety Specialist position will support a large industrial facility and drive the continuous ... emergency response and related activities. This position is part of the EHS Department and will ...
  • 4 days ago

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Regional Director, Sales - South
  • Gilead
  • Houston, TX
  • Develops and maintains solid customer relationships with key executives, decision-influencers ... Recruits, hires and manages a team of specialists within the Gilead Sales organization. Workswith ...
  • 4 days ago

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Tax Assembly Lead
  • Moss Adams
  • Bellingham, WA
  • ... Executive Presence, Growth Mindset, Intellectual Curiosity, and Results Focus. Responsibilities ... May assist in training Tax Assembly Specialists and Coordinators within the Region * Assist ...
  • 4 days ago

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Support Specialist
  • Chartwell Staffing Solutions
  • City of Industry, CA
  • ... response to inquiries regarding products. Research customers' vehicle information/product ... Perform other duties as directed by immediate supervisor or Key Executive of the Company * Work in ...
  • 5 days ago

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Accounts Payable and Receivable Specialist
  • Community Leadership & Development Inc.
  • Billings, MT
  • Print donor receipts, attach letters for Executive Director to sign, and mail annually * Preparing ... We believe there is a gospel response to the brokenness and despair all around us, thus, CLDI is ...
  • 5 days ago

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Sensitive Data Security Advisor Senior
  • USAA
  • Phoenix, AZ
  • Provides specialist advice and assistance in the interpretation of data security policy and ... change your responses. Preferred Experience * Experience with PCI DSS * Experience with PCI ...
  • 6 days ago

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Sensitive Data Security Advisor Senior
  • USAA
  • San Antonio, TX
  • Provides specialist advice and assistance in the interpretation of data security policy and ... change your responses. Preferred Experience * Experience with PCI DSS * Experience with PCI ...
  • 6 days ago

Income Estimation for Executive Response Specialist jobs
$45,151 to $59,675