Executive Response Specialist jobs in the United States

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2022 Salary.com)

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Customer Support Specialist - Tier 1
  • OpenGov
  • Tampa, FL
  • ... ) and Marc Andreessen (Time Magazine's list of the 100 most influential people in the world ... Key Responsibilities: - Answer phones, chat, case first response on a schedule each week - Triage ...
  • yesterday

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Major Account Executive
  • ForgeRock
  • Atlanta, GA
  • ... responses Identifies and pursues opportunities to expand business activities within areas of ... specialist resources, including legal, finance and marketing Customer Management: Has established ...
  • 2 days ago

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Accounts Payable & Billing Specialist
  • Staff Logic
  • Phoenix, AZ
  • ... executives. A successful candidate will be responsible for handling a high volume of payables as ... response to inquiries, and performing special projects as needed. They should possess strong ...
  • 2 days ago

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Sales Support Specialist Lead
  • Elevance Health
  • Scottsdale, AZ
  • ... Executives and Account Managers with coordination role in the RFP process for brokers and groups ... Coordinates with proposal units on RFP responses to brokers and groups and maintains various system ...
  • 3 days ago

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Administrative Support Specialist - Locally Remote
  • Protection Strategies Inc
  • Platteville, CO
  • Coordinate with contractors which are responsible for supporting DOE outreach and response to ... Provide general office administrative support to executive management and technical teams. * Track ...
  • 5 days ago

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IT Support Specialist
  • RFPIO
  • Portland, OR
  • ... leading response management platform helping sales teams respond at the pace of their customer ... to executives. Job Description The IT Support specialist provides telephone, email, and chat ...
  • 5 days ago

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Senior Data Specialist [HYBRID]
  • Southern California Edison
  • Rialto, CA
  • Complete analysis and provide inputs for executive presentations. * Work with other VM team members ... Search through large data sets for relevant information in response to requests from multiple ...
  • 6 days ago

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Clinical Specialist, CRM - Greensboro, NC
  • Abbott
  • Greensboro, NC
  • Provides engineering, sales, education, and clinical support in response to field inquiries on as ... executives, and scientists.Learn more about our benefits that add real value to your life to help ...
  • 6 days ago

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Executive Response Specialist
  • American Credit Acceptance
  • Spartanburg, SC OTHER
  • Overview Summary/Objective The Executive Response Specialist (ARS) plays a critical role in the quick resolution of cust...
  • 11 Days Ago

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Account Executive, CRM & Loyalty
  • Response Labs
  • Baltimore, MD FULL_TIME
  • Position available in Baltimore, Seattle or remote. Work. Life. Balanced. Response Labs is a tight team of dedicated, di...
  • 2 Months Ago

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Executive Response Specialist
  • American Credit Acceptance
  • Spartanburg, SC OTHER
  • Overview Summary/Objective The Executive Response Specialist (ARS) plays a critical role in the quick resolution of cust...
  • 11 Days Ago

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Account Executive, CRM & Loyalty
  • Response Labs
  • Baltimore, MD FULL_TIME
  • Position available in Baltimore, Seattle or remote. Work. Life. Balanced. Response Labs is a tight team of dedicated, di...
  • 2 Months Ago

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Accounting Specialist
  • Fleet Response
  • Hudson, OH FULL_TIME
  • WHO WE ARE Fleet Response was named a 2020 Top Workplace by the Cleveland Plain Dealer. The 2020 award marks the fourth ...
  • 2 Months Ago

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Subrogation Specialist
  • Fleet Response
  • Hudson, OH FULL_TIME
  • *$500 Sign-On Bonus!* Are you interested in joining a fast growing and customer focused company that is consistently rat...
  • 2 Months Ago

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Water Technician/ Contents Specialist
  • Elite Response
  • Ball Ground, GA FULL_TIME
  • Water Tech/ Contents Tech - Professional appearance, detail oriented, available for after hours rotation, strong work et...
  • Just Posted

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Contents Restoration Specialist
  • First Response
  • South Bend, IN FULL_TIME
  • Contents Restoration SpecialistFirst Response is a restoration company that has served our community for more than 40 ye...
  • 7 Days Ago

Income Estimation for Executive Response Specialist jobs
$47,666 to $62,996