Executive Response Specialist jobs in the United States

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Corporate response Csr
  • Executive Staff Recruiters / ESR Healthcare
  • Tampa, FL FULL_TIME
  • Company Profile

    esrhealthcare.com.mysmartjobboard.com

    Corporate response Csr Tampa FL

    Experience level: Mid-senior Experience required: 7 Years Education level: Bachelor’s degree Job function: Human Resources Industry: Financial Services Pay rate : $47 per hour Total position: 1 Relocation assistance: No Visa sponsorship eligibility: No

    CSR Consultant

    Location: Tampa- hybrid

    3-month contract- extension possible based on performance- purely contract

    Interview Process- 2 round zoom interviews

    Job ID : DTC1JP00003238

    Position Summary

    At DTCC, our Corporate Social Responsibility (CSR) program was started to build the capacity of our global workforce, by fostering a collaborative culture to enable the delivery of the world's most resilient, secure, and efficient post-trade infrastructure for our clients, strengthen our corporate citizenship; and invest in the workforce of the future by supporting organizations with a proven track record of advancing STEM education. The Senior Associate will support the design and manage CSR programs including employee giving and volunteerism.

    Specific Responsibilities

    • Organize necessary resources such as site CSR Ambassadors and other stakeholders within, Diverse Talent Management and Advancement (DTMA), HR, and Marketing & Communications to successfully execute on CSR events and fundraising goals
    • Execute CSR event and fundraising communications in partnership with Marketing and Communications (articles, email messages, etc.) for broad distribution
    • Prepare post event or fundraising summary and CSR impact across DTCC offices and for the company to be reviewed and posted on exchange
    • Manage and administer CSR tool and programs: review and respond to inquiries around corporate donations, matching gifts, fundraising, volunteering, volunteer grant, giving campaigns and disaster relief
    • Identify volunteer project options for teams by contacting organizations or local CSR Ambassadors near our DTCC office locations
    • Collect data and information necessary for budget and monthly expense management
    • Align risk and control processes into day-to-day responsibilities to monitor and mitigate risk; escalates appropriately

    Leadership Competencies

    Qualifications

    • Minimum of 6 years of related experience
    • Bachelor's degree preferred with master’s or equivalent experience

    Specific Qualifications

    • Proven success in managing complex and multi-faceted programs with the ability to drive projects through completion
    • Ability to effectively plan, manage and prioritize multiple projects at a variety of stages
    • Must be able to work independently and also within a team in a fast-paced environment
    • Demonstrate extremely strong analytical skills, as well as personal organizational skills
    • Exhibit a collaborative work style within a global company

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  • 2 Months Ago

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Subrogation Specialist
  • Fleet Response
  • Hilliard, OH FULL_TIME
  • This job offer is not available in your country. Job Description Job Description Are you interested in joining a fast growing and customer focused company that is consistently rated as one of the Top ...
  • 25 Days Ago

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Accounting Specialist
  • Fleet Response
  • Hudson, OH FULL_TIME
  • Accounting Specialist POSITION SUMMARY This position is an intermediate level accounting position with responsibilities which include but are not limited to: client billing and reconciliation, vendor/...
  • 19 Days Ago

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Subrogation Specialist
  • Fleet Response
  • Columbus, OH FULL_TIME
  • Are you interested in joining a fast growing and customer focused company that is consistently rated as one of the Top Workplaces in Northeast Ohio? Do you feel that hard work should pay off and you v...
  • 20 Days Ago

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Account Executive
  • Global Medical Response
  • New York, NY FULL_TIME
  • Remote NationwideTravel 75% of the timeThe Nurse Navigation program’s mission is focused on improving access to high-quality care, decreasing unnecessary healthcare expenditures, and improving the ove...
  • 2 Months Ago

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Customer Solutions Specialist
  • Response Inc.
  • Irving, TX FULL_TIME
  • Do you enjoy working with people? Are you looking for an opportunity to challenge yourself and learn new skills? If you answered yes to these questions then you may just be the person our firm is look...
  • 3 Days Ago

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Subject Matter Expert (Hybrid)
  • Optimus Technology, Inc.
  • Columbia, MD
  • Approved for 60% telework! Experience required to support System Engineering, detailed design and work directly with dev...
  • 11/1/2024 12:00:00 AM

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Subject Matter Expert, Level 5
  • General Dynamics Information Technology
  • Laurel, MD
  • Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be ...
  • 10/31/2024 12:00:00 AM

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Tanium Subject Matter Expert
  • Edgewater Federal Solutions, Inc.
  • Germantown, MD
  • Overview: Edgewater Federal Solutions is seeking a Tanium Subject Matter Expert (SME) in support of our federal governme...
  • 10/31/2024 12:00:00 AM

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Business Objects Subject Matter Expert
  • Technogen, Inc.
  • Bethesda, MD
  • Business Objects Subject Matter Expert (SME) Location: Bethesda MD - Remote- Prefer local candidates from DMV areas, and...
  • 10/30/2024 12:00:00 AM

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Senior Subject Matter Expert II
  • Black Bear Technology Solutions
  • Fairfax, VA
  • Job Title: Subject Matter Expert II Location: Fairfax, VA Clearance: Minimum of a Secret Clearance Required Job Descript...
  • 10/30/2024 12:00:00 AM

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SAP Subject Matter Expert
  • Inalab Consulting, Inc.
  • Springfield, VA
  • Title: SAP Subject Matter Expert Location: Ft Belvoir (Hybrid) Min Education Requirement: Bacher's Degree in related fie...
  • 10/29/2024 12:00:00 AM

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Subject Matter Expert - Wargaming
  • Green Cell Consulting
  • Quantico, VA
  • Subject Matter Expert - Wargaming + + Full-time Company Description Green Cell Consulting (GCC), LLC is a Service-Disabl...
  • 10/29/2024 12:00:00 AM

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Zero Trust Subject Matter Expert
  • Eliassen Group
  • Washington, DC
  • Job Title: Zero Trust Subject Matter Expert (SME) Clearance: Secret Location: 600 19th St. NW, Washington, DC. Relevant ...
  • 10/29/2024 12:00:00 AM

Income Estimation for Executive Response Specialist jobs
$50,743 to $67,067