Executive Response Specialist jobs in the United States

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2021 Salary.com)

Executive Assistant To Chief Executive Officer
  • Cetera Financial Group
  • Seattle, WA
  • Determines appropriate course of action, referral, or response. * Provides a bridge for smooth ... Specialists LLC, and First Allied Securities, Inc. All firms are members FINRA / SIPC. Individuals ...
  • 5 hours ago

RFP Specialist
  • TutorMe
  • Los Angeles, CA
  • Submit the RFP response per the requirements made by the issuer (e.g. mailing hard copies, flash ... Executive"
  • yesterday

Child Protection Specialist Supervisor
  • State of Montana
  • Helena, MT
  • The Department of Public Health and Human Services is the largest executive branch department in ... responses in separate Word documents and attach each to the application. HELPFUL HINT: When ...
  • 2 days ago

Senior Account Executive, Consumer
  • San Francisco, CA
  • Deploys rapid response to breaking news on behalf of clients, reacting quickly to emerging stories ... Works with content specialists to ensure a consistent level of quality for all written content
  • 2 days ago

Executive Administrative Assistant to CEO - Real Estate
  • XO Staffing Agency
  • Culver City, CA
  • ... a specialist at administrative support and a team player who can efficiently work with all levels ... Review and respond to correspondence and draft appropriate responses for the CEO. * Manage expenses ...
  • 2 days ago

IT Procurement Specialist
  • California Department of Justice
  • Sacramento, CA
  • ... executive staff, and DOJ clients to solve a wide range of business and technical issues. The ... Assess Solicitation Responses for IT Acquisitions * Familiar with the Project Approval Lifecycle ...
  • 3 days ago

Government Information Specialist (privacy/foia Officer)
  • Veterans Health Administration
  • Fresno, CA
  • Summary The Privacy/FOIA Officer reports directly to a Senior Executive member of the VHA facility ... response to privacy complaints. * Adjudicates complex privacy and FOIA decisions that affect ...
  • 4 days ago

Executive Assistant/Assistant Facility Security Officer (AFSO)
  • George Mason University
  • Fairfax, VA
  • ... responses regarding schedules and availability; coordinating travel; and actively monitoring and ... Previous DoD or related civilian experience as a Security Support Specialist / Assistant FSO or ...
  • 5 days ago

Income Estimation for Executive Response Specialist jobs
$45,992 to $60,785